customer
GBJordan was a great worker! Jordan responded quickly to my request. He arrived on time, was pleasant and completed our tasks very nicely. He frequently checked with us to assure he understood what we wanted done. He had some great advice about moving and storing items. We will definitely request him again in the future!
Mia
GBFirst time user This was my first experience using task rabbit. Although it did not go as smoothly as I would have preferred, the customer service team understood the situation and corrected it immediately. Note, be cognizant of any contractor volunteering to do work to extend the time unnecessarily for hiccups that are not your fault. Regardless, I will be using the service again.
customer
GBThe tasker was great and super easy to… The tasker was great and super easy to find/navigate the website. one thing I don't like is the high fees you don't see until after the services. Tasker cost you see upfront but then nearly $25 added in fees
customer
GBFees are too expensive. I appreciate that the service links me up with people that can help me do a task. But there is a default two hour minimum for most taskers which is annoying. Because sometimes I only need their services for a short duration. And that crap "trust and support" fee was 30% of the service.
Portland Oregon Customer
GBGreat in a pinch This service is really nice to have as an option but getting someone to show up/complete the task can be 50/50 and the prices can be high, especially when you add in the hourly trust and support fees. Once you find a good one, they don't seem to stay on taskrabbit very long which is disappointing. Customer Service has been reliable but hold times can be very long - 15 minutes or more. I mostly use the service for cleaning, yard work, dump runs, help moving, and personal assistance office help.