TR company - fix this preapproval problem The tasker, Kevin B, was excellent all around. TR - the company - should inform the customer that they will put a temporary charge on your credit card as soon as you confirm the tasker. I was not informed. When i asked their online rep, I was told it's their policy to get 1 hour preapproved. Ok, then tell us. Also, the amount they prepapproved was 2 hours(approx), so their rep was not correct. Recommendation to TR: be honest with your customer and disclose upfront..no surprises!

I was referred to Taskrabbit by friend I was referred to Taskrabbit by friend. I was in a major bind: my 95 year old husband was being discharged from the hospital and I needed furniture moved to make room for the hospital bed. I selected Tasker Jake. He initially had available at my time, so I booked him. An hour later he texted he couldn't come. Annoying and put me in a bad place. I was very satisfied with Rose M. the housecleaning Tasker.

THE WORST customer service I have been trying to reach our to customer support about an issue with my tasker. He took way more time than anticipated, left the walls dirty, and left uncovered holes in the wall without fixing them. I have sent more than four emails to Task rabbit customer support, I have sent them a Twitter message, I have tried calling, and I have sent them a live chat request twice. No response, or follow up. Absolutely horrible customer support service and absolutely horrible customer care. Never using this app again.

I needed a small patch of soil filled… I needed a small patch of soil filled and turned so I could do my summer garden. I used the app and found a gentleman who was available and came at the specified time and completed the work just as I requested it to be done. It saved me a lot of time and I was able to finish my project quickly.

Taskrabbit does not want to assist… Taskrabbit does not want to assist clients. It makes it difficult if not impossible to file complaints. It offers up taskers who are not available and taskers who advertise their services falsely. Adding additional rate and costs once the process is done. It does not monitor taskers behavior. taskrabbit deflects all difficulties onto contractor and takes no responsibility for their own failures and actions. Avoid taskrabbit at any cost