The tasker was great and super easy to… The tasker was great and super easy to find/navigate the website. one thing I don't like is the high fees you don't see until after the services. Tasker cost you see upfront but then nearly $25 added in fees

First time user This was my first experience using task rabbit. Although it did not go as smoothly as I would have preferred, the customer service team understood the situation and corrected it immediately. Note, be cognizant of any contractor volunteering to do work to extend the time unnecessarily for hiccups that are not your fault. Regardless, I will be using the service again.

TR company - fix this preapproval problem The tasker, Kevin B, was excellent all around. TR - the company - should inform the customer that they will put a temporary charge on your credit card as soon as you confirm the tasker. I was not informed. When i asked their online rep, I was told it's their policy to get 1 hour preapproved. Ok, then tell us. Also, the amount they prepapproved was 2 hours(approx), so their rep was not correct. Recommendation to TR: be honest with your customer and disclose upfront..no surprises!

Very good but expensive The app was ok to use. It did take me a few minutes to figure out the choices to pick in order to find who I needed. Then I realized that the more the person charges, the better the rating. You have a sliding scale that usually results with expense & experience at one end and less expensive & less experience at the other. Being that I had a bad experience using Angie, another service, I chose the most expensive person with the most experience. I made the right decision. The person I chose was excellent. He assembled my piece with speed and accuracy. In total, it was a good experience. However, be aware that some people have 2 hour minimum times and that Task Rabbit charges an additional $19 per hour above what the person charges. That is why I subtracted one star. I think the $19 should be a one time charge, not hourly.

Great in a pinch This service is really nice to have as an option but getting someone to show up/complete the task can be 50/50 and the prices can be high, especially when you add in the hourly trust and support fees. Once you find a good one, they don't seem to stay on taskrabbit very long which is disappointing. Customer Service has been reliable but hold times can be very long - 15 minutes or more. I mostly use the service for cleaning, yard work, dump runs, help moving, and personal assistance office help.