Rhonda
GBI was referred to Taskrabbit by friend I was referred to Taskrabbit by friend. I was in a major bind: my 95 year old husband was being discharged from the hospital and I needed furniture moved to make room for the hospital bed. I selected Tasker Jake. He initially had available at my time, so I booked him. An hour later he texted he couldn't come. Annoying and put me in a bad place. I was very satisfied with Rose M. the housecleaning Tasker.
Caren Nelson
GBWe loved Walter! We loved Walter! He gave us recommendations on supplies we needed, he was very communicative and knowledgeable. He did a great job giving us a new outlet so that we didn’t have wires showing from our tv wall mount.
Dr. Mark W. Helfand
GBVery good but expensive The app was ok to use. It did take me a few minutes to figure out the choices to pick in order to find who I needed. Then I realized that the more the person charges, the better the rating. You have a sliding scale that usually results with expense & experience at one end and less expensive & less experience at the other. Being that I had a bad experience using Angie, another service, I chose the most expensive person with the most experience. I made the right decision. The person I chose was excellent. He assembled my piece with speed and accuracy. In total, it was a good experience. However, be aware that some people have 2 hour minimum times and that Task Rabbit charges an additional $19 per hour above what the person charges. That is why I subtracted one star. I think the $19 should be a one time charge, not hourly.
should I try TR again?
GBTR company - fix this preapproval problem The tasker, Kevin B, was excellent all around. TR - the company - should inform the customer that they will put a temporary charge on your credit card as soon as you confirm the tasker. I was not informed. When i asked their online rep, I was told it's their policy to get 1 hour preapproved. Ok, then tell us. Also, the amount they prepapproved was 2 hours(approx), so their rep was not correct. Recommendation to TR: be honest with your customer and disclose upfront..no surprises!
Cook Family
GBOur experience was very good Our experience was very good. Our "tasker" arrived on time, checked in with me before the stated date, and worked efficiently. He was pleasant and personable while maintaining a professional attitude. We were very satisfied. Thank you!