customer
GBJordan was a great worker! Jordan responded quickly to my request. He arrived on time, was pleasant and completed our tasks very nicely. He frequently checked with us to assure he understood what we wanted done. He had some great advice about moving and storing items. We will definitely request him again in the future!
Amy
GBFirst Time Happy Customer I had just heard about Taskrabbit earlier that day. I had somebody here within two hours to put my furniture together. The guy was very professional and kind. I will definitely be using Taskrabbit in the future. I’ve been telling everybody about it.
Mia
GBFirst time user This was my first experience using task rabbit. Although it did not go as smoothly as I would have preferred, the customer service team understood the situation and corrected it immediately. Note, be cognizant of any contractor volunteering to do work to extend the time unnecessarily for hiccups that are not your fault. Regardless, I will be using the service again.
never again taskrabbit
GBTaskrabbit does not want to assist… Taskrabbit does not want to assist clients. It makes it difficult if not impossible to file complaints. It offers up taskers who are not available and taskers who advertise their services falsely. Adding additional rate and costs once the process is done. It does not monitor taskers behavior. taskrabbit deflects all difficulties onto contractor and takes no responsibility for their own failures and actions. Avoid taskrabbit at any cost
Dr. Mark W. Helfand
GBVery good but expensive The app was ok to use. It did take me a few minutes to figure out the choices to pick in order to find who I needed. Then I realized that the more the person charges, the better the rating. You have a sliding scale that usually results with expense & experience at one end and less expensive & less experience at the other. Being that I had a bad experience using Angie, another service, I chose the most expensive person with the most experience. I made the right decision. The person I chose was excellent. He assembled my piece with speed and accuracy. In total, it was a good experience. However, be aware that some people have 2 hour minimum times and that Task Rabbit charges an additional $19 per hour above what the person charges. That is why I subtracted one star. I think the $19 should be a one time charge, not hourly.