Caren Nelson
GBWe loved Walter! We loved Walter! He gave us recommendations on supplies we needed, he was very communicative and knowledgeable. He did a great job giving us a new outlet so that we didn’t have wires showing from our tv wall mount.
Noris Korbut
GBJewel company I did not expect such caring attitude! I am 78 years old and no one to help me around. Afraid to move to a new location but when Mohammed Aziz showed up and had so much energy I could not believe how fast everything went. Traffic was bad but I was in a new place, fed and comfortable as well as happy. Thank you.
customer
GBTHE WORST customer service I have been trying to reach our to customer support about an issue with my tasker. He took way more time than anticipated, left the walls dirty, and left uncovered holes in the wall without fixing them. I have sent more than four emails to Task rabbit customer support, I have sent them a Twitter message, I have tried calling, and I have sent them a live chat request twice. No response, or follow up. Absolutely horrible customer support service and absolutely horrible customer care. Never using this app again.
Dr. Mark W. Helfand
GBVery good but expensive The app was ok to use. It did take me a few minutes to figure out the choices to pick in order to find who I needed. Then I realized that the more the person charges, the better the rating. You have a sliding scale that usually results with expense & experience at one end and less expensive & less experience at the other. Being that I had a bad experience using Angie, another service, I chose the most expensive person with the most experience. I made the right decision. The person I chose was excellent. He assembled my piece with speed and accuracy. In total, it was a good experience. However, be aware that some people have 2 hour minimum times and that Task Rabbit charges an additional $19 per hour above what the person charges. That is why I subtracted one star. I think the $19 should be a one time charge, not hourly.
Mia
GBFirst time user This was my first experience using task rabbit. Although it did not go as smoothly as I would have preferred, the customer service team understood the situation and corrected it immediately. Note, be cognizant of any contractor volunteering to do work to extend the time unnecessarily for hiccups that are not your fault. Regardless, I will be using the service again.