should I try TR again?
GBTR company - fix this preapproval problem The tasker, Kevin B, was excellent all around. TR - the company - should inform the customer that they will put a temporary charge on your credit card as soon as you confirm the tasker. I was not informed. When i asked their online rep, I was told it's their policy to get 1 hour preapproved. Ok, then tell us. Also, the amount they prepapproved was 2 hours(approx), so their rep was not correct. Recommendation to TR: be honest with your customer and disclose upfront..no surprises!
Marina Ugolini
GBI needed a small patch of soil filled… I needed a small patch of soil filled and turned so I could do my summer garden. I used the app and found a gentleman who was available and came at the specified time and completed the work just as I requested it to be done. It saved me a lot of time and I was able to finish my project quickly.
customer
GBJordan was a great worker! Jordan responded quickly to my request. He arrived on time, was pleasant and completed our tasks very nicely. He frequently checked with us to assure he understood what we wanted done. He had some great advice about moving and storing items. We will definitely request him again in the future!
customer
GBFees are too expensive. I appreciate that the service links me up with people that can help me do a task. But there is a default two hour minimum for most taskers which is annoying. Because sometimes I only need their services for a short duration. And that crap "trust and support" fee was 30% of the service.
Dr. Mark W. Helfand
GBVery good but expensive The app was ok to use. It did take me a few minutes to figure out the choices to pick in order to find who I needed. Then I realized that the more the person charges, the better the rating. You have a sliding scale that usually results with expense & experience at one end and less expensive & less experience at the other. Being that I had a bad experience using Angie, another service, I chose the most expensive person with the most experience. I made the right decision. The person I chose was excellent. He assembled my piece with speed and accuracy. In total, it was a good experience. However, be aware that some people have 2 hour minimum times and that Task Rabbit charges an additional $19 per hour above what the person charges. That is why I subtracted one star. I think the $19 should be a one time charge, not hourly.