never again taskrabbit
GBTaskrabbit does not want to assist… Taskrabbit does not want to assist clients. It makes it difficult if not impossible to file complaints. It offers up taskers who are not available and taskers who advertise their services falsely. Adding additional rate and costs once the process is done. It does not monitor taskers behavior. taskrabbit deflects all difficulties onto contractor and takes no responsibility for their own failures and actions. Avoid taskrabbit at any cost
Cook Family
GBOur experience was very good Our experience was very good. Our "tasker" arrived on time, checked in with me before the stated date, and worked efficiently. He was pleasant and personable while maintaining a professional attitude. We were very satisfied. Thank you!
customer
GBFees are too expensive. I appreciate that the service links me up with people that can help me do a task. But there is a default two hour minimum for most taskers which is annoying. Because sometimes I only need their services for a short duration. And that crap "trust and support" fee was 30% of the service.
Mia
GBFirst time user This was my first experience using task rabbit. Although it did not go as smoothly as I would have preferred, the customer service team understood the situation and corrected it immediately. Note, be cognizant of any contractor volunteering to do work to extend the time unnecessarily for hiccups that are not your fault. Regardless, I will be using the service again.
should I try TR again?
GBTR company - fix this preapproval problem The tasker, Kevin B, was excellent all around. TR - the company - should inform the customer that they will put a temporary charge on your credit card as soon as you confirm the tasker. I was not informed. When i asked their online rep, I was told it's their policy to get 1 hour preapproved. Ok, then tell us. Also, the amount they prepapproved was 2 hours(approx), so their rep was not correct. Recommendation to TR: be honest with your customer and disclose upfront..no surprises!