THE WORST customer service I have been trying to reach our to customer support about an issue with my tasker. He took way more time than anticipated, left the walls dirty, and left uncovered holes in the wall without fixing them. I have sent more than four emails to Task rabbit customer support, I have sent them a Twitter message, I have tried calling, and I have sent them a live chat request twice. No response, or follow up. Absolutely horrible customer support service and absolutely horrible customer care. Never using this app again.

It was all over a good experience and I… It was all over a good experience and I thank and recommend Transrabbit for handling the assembly of my IKEA furniture. After receiving information about an assigned tasker it was easy to communicate with him and to set up the appointment. Josh was efficient, pleasant and respectful. He handled the job of assembling the eight pieces quickly and to my total satisfaction

TR company - fix this preapproval problem The tasker, Kevin B, was excellent all around. TR - the company - should inform the customer that they will put a temporary charge on your credit card as soon as you confirm the tasker. I was not informed. When i asked their online rep, I was told it's their policy to get 1 hour preapproved. Ok, then tell us. Also, the amount they prepapproved was 2 hours(approx), so their rep was not correct. Recommendation to TR: be honest with your customer and disclose upfront..no surprises!

Very good but expensive The app was ok to use. It did take me a few minutes to figure out the choices to pick in order to find who I needed. Then I realized that the more the person charges, the better the rating. You have a sliding scale that usually results with expense & experience at one end and less expensive & less experience at the other. Being that I had a bad experience using Angie, another service, I chose the most expensive person with the most experience. I made the right decision. The person I chose was excellent. He assembled my piece with speed and accuracy. In total, it was a good experience. However, be aware that some people have 2 hour minimum times and that Task Rabbit charges an additional $19 per hour above what the person charges. That is why I subtracted one star. I think the $19 should be a one time charge, not hourly.

What a great experience What a great experience! The Tasker was on time efficient finished early and asked if there was anything else he could do for me! I will be booking him again for all of the projects I have been putting off!