customer
GBThe tasker was great and super easy to… The tasker was great and super easy to find/navigate the website. one thing I don't like is the high fees you don't see until after the services. Tasker cost you see upfront but then nearly $25 added in fees
R.A.L-P in Nashville
GBIt was all over a good experience and I… It was all over a good experience and I thank and recommend Transrabbit for handling the assembly of my IKEA furniture. After receiving information about an assigned tasker it was easy to communicate with him and to set up the appointment. Josh was efficient, pleasant and respectful. He handled the job of assembling the eight pieces quickly and to my total satisfaction
customer
GBTHE WORST customer service I have been trying to reach our to customer support about an issue with my tasker. He took way more time than anticipated, left the walls dirty, and left uncovered holes in the wall without fixing them. I have sent more than four emails to Task rabbit customer support, I have sent them a Twitter message, I have tried calling, and I have sent them a live chat request twice. No response, or follow up. Absolutely horrible customer support service and absolutely horrible customer care. Never using this app again.
customer
GBFees are too expensive. I appreciate that the service links me up with people that can help me do a task. But there is a default two hour minimum for most taskers which is annoying. Because sometimes I only need their services for a short duration. And that crap "trust and support" fee was 30% of the service.
customer
GBMoving out I was moving out of a third floor apartment, and didn't know how I was going to manage getting all of my furniture out! I used TaskRabbit for the first time, and had a wonderful experience with Cezzane. Cezzane was able to get the job done very quickly, and worked alongside my dad.