should I try TR again?
GBTR company - fix this preapproval problem The tasker, Kevin B, was excellent all around. TR - the company - should inform the customer that they will put a temporary charge on your credit card as soon as you confirm the tasker. I was not informed. When i asked their online rep, I was told it's their policy to get 1 hour preapproved. Ok, then tell us. Also, the amount they prepapproved was 2 hours(approx), so their rep was not correct. Recommendation to TR: be honest with your customer and disclose upfront..no surprises!
Mia
GBFirst time user This was my first experience using task rabbit. Although it did not go as smoothly as I would have preferred, the customer service team understood the situation and corrected it immediately. Note, be cognizant of any contractor volunteering to do work to extend the time unnecessarily for hiccups that are not your fault. Regardless, I will be using the service again.
customer
GBFees are too expensive. I appreciate that the service links me up with people that can help me do a task. But there is a default two hour minimum for most taskers which is annoying. Because sometimes I only need their services for a short duration. And that crap "trust and support" fee was 30% of the service.
customer
GBMoving out I was moving out of a third floor apartment, and didn't know how I was going to manage getting all of my furniture out! I used TaskRabbit for the first time, and had a wonderful experience with Cezzane. Cezzane was able to get the job done very quickly, and worked alongside my dad.
SB
GBWhat a great experience What a great experience! The Tasker was on time efficient finished early and asked if there was anything else he could do for me! I will be booking him again for all of the projects I have been putting off!