Rhonda
GBI was referred to Taskrabbit by friend I was referred to Taskrabbit by friend. I was in a major bind: my 95 year old husband was being discharged from the hospital and I needed furniture moved to make room for the hospital bed. I selected Tasker Jake. He initially had available at my time, so I booked him. An hour later he texted he couldn't come. Annoying and put me in a bad place. I was very satisfied with Rose M. the housecleaning Tasker.
Amy
GBFirst Time Happy Customer I had just heard about Taskrabbit earlier that day. I had somebody here within two hours to put my furniture together. The guy was very professional and kind. I will definitely be using Taskrabbit in the future. I’ve been telling everybody about it.
Dr. Mark W. Helfand
GBVery good but expensive The app was ok to use. It did take me a few minutes to figure out the choices to pick in order to find who I needed. Then I realized that the more the person charges, the better the rating. You have a sliding scale that usually results with expense & experience at one end and less expensive & less experience at the other. Being that I had a bad experience using Angie, another service, I chose the most expensive person with the most experience. I made the right decision. The person I chose was excellent. He assembled my piece with speed and accuracy. In total, it was a good experience. However, be aware that some people have 2 hour minimum times and that Task Rabbit charges an additional $19 per hour above what the person charges. That is why I subtracted one star. I think the $19 should be a one time charge, not hourly.
should I try TR again?
GBTR company - fix this preapproval problem The tasker, Kevin B, was excellent all around. TR - the company - should inform the customer that they will put a temporary charge on your credit card as soon as you confirm the tasker. I was not informed. When i asked their online rep, I was told it's their policy to get 1 hour preapproved. Ok, then tell us. Also, the amount they prepapproved was 2 hours(approx), so their rep was not correct. Recommendation to TR: be honest with your customer and disclose upfront..no surprises!
R.A.L-P in Nashville
GBIt was all over a good experience and I… It was all over a good experience and I thank and recommend Transrabbit for handling the assembly of my IKEA furniture. After receiving information about an assigned tasker it was easy to communicate with him and to set up the appointment. Josh was efficient, pleasant and respectful. He handled the job of assembling the eight pieces quickly and to my total satisfaction