R.A.L-P in Nashville
GBIt was all over a good experience and I… It was all over a good experience and I thank and recommend Transrabbit for handling the assembly of my IKEA furniture. After receiving information about an assigned tasker it was easy to communicate with him and to set up the appointment. Josh was efficient, pleasant and respectful. He handled the job of assembling the eight pieces quickly and to my total satisfaction
customer
GBFees are too expensive. I appreciate that the service links me up with people that can help me do a task. But there is a default two hour minimum for most taskers which is annoying. Because sometimes I only need their services for a short duration. And that crap "trust and support" fee was 30% of the service.
customer
GBJordan was a great worker! Jordan responded quickly to my request. He arrived on time, was pleasant and completed our tasks very nicely. He frequently checked with us to assure he understood what we wanted done. He had some great advice about moving and storing items. We will definitely request him again in the future!
customer
GBTHE WORST customer service I have been trying to reach our to customer support about an issue with my tasker. He took way more time than anticipated, left the walls dirty, and left uncovered holes in the wall without fixing them. I have sent more than four emails to Task rabbit customer support, I have sent them a Twitter message, I have tried calling, and I have sent them a live chat request twice. No response, or follow up. Absolutely horrible customer support service and absolutely horrible customer care. Never using this app again.
Cook Family
GBOur experience was very good Our experience was very good. Our "tasker" arrived on time, checked in with me before the stated date, and worked efficiently. He was pleasant and personable while maintaining a professional attitude. We were very satisfied. Thank you!