Dr. Mark W. Helfand
GBVery good but expensive The app was ok to use. It did take me a few minutes to figure out the choices to pick in order to find who I needed. Then I realized that the more the person charges, the better the rating. You have a sliding scale that usually results with expense & experience at one end and less expensive & less experience at the other. Being that I had a bad experience using Angie, another service, I chose the most expensive person with the most experience. I made the right decision. The person I chose was excellent. He assembled my piece with speed and accuracy. In total, it was a good experience. However, be aware that some people have 2 hour minimum times and that Task Rabbit charges an additional $19 per hour above what the person charges. That is why I subtracted one star. I think the $19 should be a one time charge, not hourly.
Amy
GBFirst Time Happy Customer I had just heard about Taskrabbit earlier that day. I had somebody here within two hours to put my furniture together. The guy was very professional and kind. I will definitely be using Taskrabbit in the future. I’ve been telling everybody about it.
customer
GBThe tasker was great and super easy to… The tasker was great and super easy to find/navigate the website. one thing I don't like is the high fees you don't see until after the services. Tasker cost you see upfront but then nearly $25 added in fees
should I try TR again?
GBTR company - fix this preapproval problem The tasker, Kevin B, was excellent all around. TR - the company - should inform the customer that they will put a temporary charge on your credit card as soon as you confirm the tasker. I was not informed. When i asked their online rep, I was told it's their policy to get 1 hour preapproved. Ok, then tell us. Also, the amount they prepapproved was 2 hours(approx), so their rep was not correct. Recommendation to TR: be honest with your customer and disclose upfront..no surprises!
never again taskrabbit
GBTaskrabbit does not want to assist… Taskrabbit does not want to assist clients. It makes it difficult if not impossible to file complaints. It offers up taskers who are not available and taskers who advertise their services falsely. Adding additional rate and costs once the process is done. It does not monitor taskers behavior. taskrabbit deflects all difficulties onto contractor and takes no responsibility for their own failures and actions. Avoid taskrabbit at any cost