June
GBHe was very much Knowledgeable in regards To landscaping. My worker was on time and a little bit before schedule. He was neat, clean, friendly, and very knowledgeable. He asked me questions before he started, and he seemed very knowledgeable in landscaping. He was very efficient and worked very quickly. He even had suggestions on pertaining how I wanted My plants arranged. I would very much recommend him.
customer
GBFees are too expensive. I appreciate that the service links me up with people that can help me do a task. But there is a default two hour minimum for most taskers which is annoying. Because sometimes I only need their services for a short duration. And that crap "trust and support" fee was 30% of the service.
Mia
GBFirst time user This was my first experience using task rabbit. Although it did not go as smoothly as I would have preferred, the customer service team understood the situation and corrected it immediately. Note, be cognizant of any contractor volunteering to do work to extend the time unnecessarily for hiccups that are not your fault. Regardless, I will be using the service again.
Rhonda
GBI was referred to Taskrabbit by friend I was referred to Taskrabbit by friend. I was in a major bind: my 95 year old husband was being discharged from the hospital and I needed furniture moved to make room for the hospital bed. I selected Tasker Jake. He initially had available at my time, so I booked him. An hour later he texted he couldn't come. Annoying and put me in a bad place. I was very satisfied with Rose M. the housecleaning Tasker.
Dr. Mark W. Helfand
GBVery good but expensive The app was ok to use. It did take me a few minutes to figure out the choices to pick in order to find who I needed. Then I realized that the more the person charges, the better the rating. You have a sliding scale that usually results with expense & experience at one end and less expensive & less experience at the other. Being that I had a bad experience using Angie, another service, I chose the most expensive person with the most experience. I made the right decision. The person I chose was excellent. He assembled my piece with speed and accuracy. In total, it was a good experience. However, be aware that some people have 2 hour minimum times and that Task Rabbit charges an additional $19 per hour above what the person charges. That is why I subtracted one star. I think the $19 should be a one time charge, not hourly.