TERRIBLE SELLER! I ordered from this company via Ebay. I ordered two things and these were sent separately. I only noticed that these were sent separately when they arrived. Then I was informed of the second shipment number, here it was said that the package had been lost. (This can be believed that the recipient was there and that a claim was submitted). Since I don't come from America myself, I agreed that I would pay the transport costs for the replacement delivery (mind you, I already paid about $ 100 for the label i provided). Now this seller has passed the case on Ebay, which reimbursed me the amount even though I actually wanted to have a replacement delivery. I still wanted the ordered goods at the gennant price, but I should pay almost $100 more now. After the eBay case was closed, they no longer answer, but my price offers at the original purchase price can still be rejected. HANDS OFF!

Great service all around. I've ordered from UnixSurplus a few times over the years and every interaction has been positive. Very reasonable prices on surplus and end of live hardware. Quick turn around on shipping. In previous interactions I've spoken to one of the specialists and they were very professional and helpful. I haven't had to used it but the return guarantee offers piece of mind.

Unusable rail and no customer support Unusable rail and no customer support. I reached out through their portal and email and waited two weeks after receiving an unusable rail. I have not gotten any response from them and ended up buying rails from a different seller just to rack the device 2 weeks later.

First time ordering from company… First time ordering from company through their website. Packing and tracking were excellent, the only slight downside was it took a few days to get shipped out the door. Note that it was not a problem for me as it was not an urgent order so keep that in mind when ordering.

Experienced Sales staff and broad… Experienced Sales staff and broad selection of products was great. It did take a little while to ship the server I ordered and at $65 isn't cheap, but I understand that the server had to be configured and tested before being shipped. On future orders I will expect a 3 day lag in preparation and shipping.