Called to check on order on a Saturday Called to check on order on a Saturday, and actually talked to someone. He checked on the order, realized that there had been an oversite, and got it resolved. Drives were shipped out Monday afternoon, and I received them Saturday afternoon (delay from UPS due to adverse weather). Got the drives swapped into the trays that my old Dell server uses, and they are working perfectly. Drives came wrapped in anti-static bag and bubble wrap bags and encased in more bubble wrap in the box. The even have labels stating the power on hours. 10/10 would buy from UNIXSurplus again.

Slow to ship but, everything else A++ These folks know how to package hard drives well and securely. 0 drives arrived DOA. Customer service in regards to price matching their eBay shop for a bulk order was A+ as well. My only complaint is that it took a week for them to ship my order. Sure amazon has spoiled us all with fast shipping but c'mon 3 days tops Unix Surplus for an order that does not involve a whole server build (s) and testing. I ordered on an early Monday morning and the order shipped until Friday. According to the testing verification stickers on them, they were all tested on the same day so it does not appear that testing the drives is the culprit to this delay. Overall however, a definite positive experience and will definitely return for more.

Well done, all around I've had many transactions with UNIXSurplus, both direct and through eBay, for complete servers as well as components. John, Tay, and especially Justin have all provided excellent customer service and I have been happy with all equipment received. Everything I have ordered was ACTUALLY ready-for-reuse and was clearly tested prior to shipping. The pricing tends to be reasonable and competitive, and shipping might cost extra, but all equipment I bought was packed VERY well and actually shipping time was minimal.

Very happy with my experience here Very happy with my experience here. Received my purchase quickly and as described. I would recommend this site to others. Thank you

Outstanding prices, excellent products! I've made multiple orders with UnixSurplus, and plan on there being many more. Everything is VERY fairly priced (especially the hard drive offerings!), and customer service is top-notch. It's very refreshing to see a company treating their customers well and proper, rather than just trying to squeeze the most profit out of every one. Looking forward to shopping here for years to come!