First time ordering from company… First time ordering from company through their website. Packing and tracking were excellent, the only slight downside was it took a few days to get shipped out the door. Note that it was not a problem for me as it was not an urgent order so keep that in mind when ordering.

Unusable rail and no customer support Unusable rail and no customer support. I reached out through their portal and email and waited two weeks after receiving an unusable rail. I have not gotten any response from them and ended up buying rails from a different seller just to rack the device 2 weeks later.

Outstanding prices, excellent products! I've made multiple orders with UnixSurplus, and plan on there being many more. Everything is VERY fairly priced (especially the hard drive offerings!), and customer service is top-notch. It's very refreshing to see a company treating their customers well and proper, rather than just trying to squeeze the most profit out of every one. Looking forward to shopping here for years to come!

Very happy with my experience here Very happy with my experience here. Received my purchase quickly and as described. I would recommend this site to others. Thank you

Called to check on order on a Saturday Called to check on order on a Saturday, and actually talked to someone. He checked on the order, realized that there had been an oversite, and got it resolved. Drives were shipped out Monday afternoon, and I received them Saturday afternoon (delay from UPS due to adverse weather). Got the drives swapped into the trays that my old Dell server uses, and they are working perfectly. Drives came wrapped in anti-static bag and bubble wrap bags and encased in more bubble wrap in the box. The even have labels stating the power on hours. 10/10 would buy from UNIXSurplus again.