Susan Mekenye
GBI like whenever I load my minutes I… I like whenever I load my minutes I don’t have to kegive my entire information and it is quick. It is really easy to make international calls without dropping.I really don’t have any complains and Iam thankful that you are always there to lead minutes whenever I Load.
Fatemeh Ghasri
GBRate is high and hidden fees I am still going to use the Pingo
Orlando Torres
PHboth times I purchased eSIM for Japan… both times I purchased eSIM for Japan use and one for Philippine use but both did not work. There is no detailed instructions on how to use/set-up the eSIM once onsite. Wasted money. I will never use Pingo or eSIM they are providing.
abc
GBHorrendously Bad Service I have been a Pingo customer since January 2009, and for seven months I've suffered their bad services. Extremely rare were the moments when a call through their 'softphone' (internet phone) went through without major problems - and even when they did, the sound quality was always bad (on both ends). On most days, calling through Pingo was a chore, dialing the number dozens of times over 10-20 minutes until the call finally went through. And don't expect any help from their customer service, whether you contact them via phone or e-mail.
Marcin
CAThe monthly fee negates the rates. There's a convenience with using this service I suppose, but because of a monthly fee, you need to take that into consideration when calculating the rate. There's other phone services or phone cards out there that offer the same or in some instance better rates, without any fees. Also, their website has issues. I can't edit my own profile. Customer service were excellent at trying to remedy the situation. It seemed like they really go out of their way to do what's right, make customers happy, and do what it takes to fix problems that may arise.