William Hanson ---
GBExtemely satisfied and confident in ESET. With the help of Mastercard at Fifth Third Bank, Cincinnati, Ohio, we were able to get the correct phone number for ESET North America which is 1-866-343-3738, not 1-844-824-3728 that was given to us by a local computer store. When we called the correct number, we were helped in 5 minutes. And our $55.01 is being refunded. We are very pleased with ESET customer service!
Ron Helton
GBAutomatic Renewal Reduced the number of computers in automatic renewal. Not because of ESET product; just didn't have the other computers in place any longer. Seamless, quick & easy. Good product. Good system support. Good administrative support.
J Davidson
GBGreat product, needs better user experience I really appreciate ESET, but the coordination of accounts and CPU's is terrible. It is so hard to keep track of which licenses and go with which machines. The user interface is easy to use, but not super intuitive. The product is great, it just needs a better user experience.
robert stelzer
GBThe web page closed without confirming… The web page closed without confirming my renewal. The chat window was worse, freezing up five times, forcing me to re-enter. took almost 45 minutes of time.
Liz Schmidt
GBHate the spam filter ESET is great at catching malicious attacks, which is what I bought it for, but I'm frustrated with the spam filter. No matter how many times I mark a sender as a "trusted address" it continues to move their messages to spam. It seems to especially call out messages with a conservative political perspective. I really don't want a spam filter that plays politics.