Hate the spam filter ESET is great at catching malicious attacks, which is what I bought it for, but I'm frustrated with the spam filter. No matter how many times I mark a sender as a "trusted address" it continues to move their messages to spam. It seems to especially call out messages with a conservative political perspective. I really don't want a spam filter that plays politics.

The renewal process seemed long and… The renewal process seemed long and over complicated. I hated the Automatic Renewal, not having the option to not use it. Get rid of it or make it easier to stop. I don't want to have to go to another page to stop it. I also hate the icon that shows up when I open a web page on the right of the screen over the scroll bar. Do what you do in the background I don't need or want to see it.

Get rid of ads Overall, I like NOD32. The biggest issue is that ESET has started advertising. They keep sending notifications about "free upgrades" that will be free for a little while, and then will renew with additional charge. Not only do they send these via email, but also via alerts and/or notifications. I do not want to be fighting my tool. If I select a product, it should not be molesting me with unwanted ads.

Great product, needs better user experience I really appreciate ESET, but the coordination of accounts and CPU's is terrible. It is so hard to keep track of which licenses and go with which machines. The user interface is easy to use, but not super intuitive. The product is great, it just needs a better user experience.

I have used ESET for the last six years… I have used ESET for the last six years with my computer purchases and find it efficient. I do not like the Recovery Key and Master P-word set up as it gave me a lot of crap to set up my own info.