James Nichols
GBI've had the product for at least 3… I've had the product for at least 3 years with no intrusions. The price of the high end product seems ridiculous but the lesser product is fine.
Ron Helton
GBAutomatic Renewal Reduced the number of computers in automatic renewal. Not because of ESET product; just didn't have the other computers in place any longer. Seamless, quick & easy. Good product. Good system support. Good administrative support.
Robert Arnold
GBGet rid of ads Overall, I like NOD32. The biggest issue is that ESET has started advertising. They keep sending notifications about "free upgrades" that will be free for a little while, and then will renew with additional charge. Not only do they send these via email, but also via alerts and/or notifications. I do not want to be fighting my tool. If I select a product, it should not be molesting me with unwanted ads.
Clint Hodgkinson
GBThe renewal process seemed long and… The renewal process seemed long and over complicated. I hated the Automatic Renewal, not having the option to not use it. Get rid of it or make it easier to stop. I don't want to have to go to another page to stop it. I also hate the icon that shows up when I open a web page on the right of the screen over the scroll bar. Do what you do in the background I don't need or want to see it.
William Hanson ---
GBExtemely satisfied and confident in ESET. With the help of Mastercard at Fifth Third Bank, Cincinnati, Ohio, we were able to get the correct phone number for ESET North America which is 1-866-343-3738, not 1-844-824-3728 that was given to us by a local computer store. When we called the correct number, we were helped in 5 minutes. And our $55.01 is being refunded. We are very pleased with ESET customer service!