Great product, needs better user experience I really appreciate ESET, but the coordination of accounts and CPU's is terrible. It is so hard to keep track of which licenses and go with which machines. The user interface is easy to use, but not super intuitive. The product is great, it just needs a better user experience.

Get rid of ads Overall, I like NOD32. The biggest issue is that ESET has started advertising. They keep sending notifications about "free upgrades" that will be free for a little while, and then will renew with additional charge. Not only do they send these via email, but also via alerts and/or notifications. I do not want to be fighting my tool. If I select a product, it should not be molesting me with unwanted ads.

Eset has been my go to security for years now Eset has been my go to security for years. I don't even have to worry about cyber crime or issues at all. Best part is that I don't get spam notifications left and right like with Esets competitors...Eset runs silently in the background and alerts only when real action is necessary. Thanks Eset!

The renewal process seemed long and… The renewal process seemed long and over complicated. I hated the Automatic Renewal, not having the option to not use it. Get rid of it or make it easier to stop. I don't want to have to go to another page to stop it. I also hate the icon that shows up when I open a web page on the right of the screen over the scroll bar. Do what you do in the background I don't need or want to see it.

Extemely satisfied and confident in ESET. With the help of Mastercard at Fifth Third Bank, Cincinnati, Ohio, we were able to get the correct phone number for ESET North America which is 1-866-343-3738, not 1-844-824-3728 that was given to us by a local computer store. When we called the correct number, we were helped in 5 minutes. And our $55.01 is being refunded. We are very pleased with ESET customer service!