Yina Chang
GBdisconnecting from internet after new ESET antivirus installed I just updated ESET antivirus a week ago and since then my laptop keeps disconnecting from the internet while my phone can connect to the internet. This has never happened before and I was told it was probably the new antivirus setting that was cutting off my laptop's network connection. what can I do? Do I have to change to another antivirus application?
William Hanson ---
GBExtemely satisfied and confident in ESET. With the help of Mastercard at Fifth Third Bank, Cincinnati, Ohio, we were able to get the correct phone number for ESET North America which is 1-866-343-3738, not 1-844-824-3728 that was given to us by a local computer store. When we called the correct number, we were helped in 5 minutes. And our $55.01 is being refunded. We are very pleased with ESET customer service!
J Davidson
GBGreat product, needs better user experience I really appreciate ESET, but the coordination of accounts and CPU's is terrible. It is so hard to keep track of which licenses and go with which machines. The user interface is easy to use, but not super intuitive. The product is great, it just needs a better user experience.
Robert Arnold
GBGet rid of ads Overall, I like NOD32. The biggest issue is that ESET has started advertising. They keep sending notifications about "free upgrades" that will be free for a little while, and then will renew with additional charge. Not only do they send these via email, but also via alerts and/or notifications. I do not want to be fighting my tool. If I select a product, it should not be molesting me with unwanted ads.
Virginia Huntley
GBI have received 3 renewal notices I have received 3 renewal notices. My service doesn’t renew until July 2024. Why am I getting emails that show I purchased service