Big_daddy
FRExcellent set from Roccat Excellent set from Roccat. My mouse scrolling wheel had an issue, after a fast and reactive troubleshooting they managed to send a new one ASAP (within 3 days). I'm loyal to Roccat and so satisfied from all the products I ordered on Roccat.com (mouse, keyboard, headset).
Warren Woodward
CAGreat responsiveness to my issue Great responsiveness to my issue. Replacement of a second deficiency product just awesome. I have used Roccats since the beginning and honestly gone through quite a few Roccats product.the mice wheels and buttons fail headphone wires break keyboards are solid though. I keep buying them because I love the product so having replacements provided when the fail is a big deal thank you.
KaptainSugoii
GBAmazing experience I haven't had any issues when getting my orders or any purchasing issues. Your guy's products are well made and I do appreciate the small details you guys put into your products. Your return on purchases are fast, the products all come in great packaging.
late
ATAmazing free Support Amazing free Support I lost my Keycap, they sent me a free replacement with some extra haribos! Overall the best customer support I have ever gotten.
Vanjo Chan
GBROCCAT Vulcan 100 1st Purchase - May 2019 (amazon) What - ROCCAT Vulcan 100 Issue: Often used keys non responsive or double presses when tapping it repeatedly to get it to work RMA request - Jan 2021 Refunded and purchased like for like at another store (box.co.uk) - Jan 2021 Issue: exactly same issue as first keyboard. RMA request - May 2022 Poor quality of keyboards.