I ordered a laptop bag as a gift I ordered a laptop bag as a gift. I was notified the day before it was supposed to arrive that it was delayed and there was not expected delivery date. I decided to go out and purchase something locally so when the bag arrived after my husbands birthday I contacted the company to begin a return. They were very slow to respond and then when they did they said they do not provide return shipping labels even under the circumstances. They asked for the item to be sent back in the original shipping box so I packaged it up and took it to the post office. It is going to cost $45 to ship it back! I took it out of the original packaging and even in a smaller post office box it will cost $36 to ship it back. The bag was $70. It is ridiculous that they will not help with the return shipping cost. I am so disappointed and will NEVER order from here or recommend this company to anyone.

Great Laptop Case at a Fair Price Surprisingly, the only case offered by Targus without wheels capable of handling a 17" laptop. Case is high quality, well put-together, great lifetime warranty, at a fair price when the 15% off coupon is applied.

I'm impressed with my Newport Drawstring Backpack The size and construction of my new 15" Newport Drawstring Backpack is what I'm impressed with at first glance. I plan on using my backpack to hold my Business books and school supplies while attending the local junior college for the Spring semester.

I purchased a laptop bag and… I purchased a laptop bag and immediately wanted to exchange it for a size down. Targus informed me they don't do exchanges, but that I could return it at my expense for a refund. I did that, but when they issued the refund they deducted what they initially spent to send it to me. Other companies offer free shipping and returns, but Targus does not. Given the difficulty and loss of money trying to make an exchange I decided to not buy from them online again. I'll buy from a brick and morter store in the future and maybe another brand.

I looked everywhere for the features I… I looked everywhere for the features I wanted in my laptop case. Finally found what I wanted on the Targus website. Much easier and knew I would get what I expected if I ordered straight from the source. I couldn't be happier with my purchase and will recommend the Targus brand to any friends or co-workers looking for the perfect laptop case. It is sturdy and the material is of good quality. It is also lightweight which was one of my must-haves. The strap is just wonderful - it is excellent quality, doesn't slip on my shoulder and is not bulky at all. Best of all, my Surface keyboard can stay attached and when ready to travel, fold it up, secure it with the cord, and go.