Super Pleased! I have been using my old Infinity pro for roughly 5 years (which still works great!) but I decided to try out the Envision Pro which is an awesome controller but didn’t suit my needs. The return process was made easy with great customer service! Decided to get a new Infinity Pro 4ps because the colors & grips were worn down on my old one. Absolutely love it! Thank you Scuf for an awesome quality product & exceptional customer service! Would gladly do business with Scuf again!! Fast shipping too!

My trigger is automatically firing My trigger is automatically firing. This is at least my 4th scuf remote. I would like a replacement sent as soon as possible please. I love your remotes and have been a loyal customer for years. I have a custom ps4 remote, a custom xbox remote, a custom ps5 remote, your new remote, and I have had drift issues with basically all of them, now this one doesn't work at all out of the box.

I received a defective controller I received a defective controller. Rather than have to go through getting a replacement which takes so much time I just returned the controller. Scuf needs to do better with quality control. This has always been an issue with them!!

Careful requires signature I paid extra to get my controller faster and then they added a required signature so I couldn’t get my controller. Luckily I was able to drive to FedEx and get it, but this is an inconvenience that I didn’t have the first two units I’ve ordered.

Return and Refund Scuf I just want to point out that although I haven't adapted to the controller, it is of high quality and well structured. However, I decided to return it and request a refund of the amount paid. They were very quick to respond and I received the email today indicating that they will refund the amount paid. Everything worked perfectly. Brands must have a quality product and even better customer support, so far congratulations Scuf Controllers.