tonirenfroe
GBI was experiencing user error problems I was experiencing user error problems. Daniel waited patiently for me to let him connect remotely after I couldn't figure out how to do that either. Any way Daniel connected remotely and installed the software for me. It works perfectly. I highly recommend this company. Thanks again Daniel.
Hope
GBBest Customer Service Ever!! I messed up my trial offer of Microsoft Office 2010 and needed to purchase it. One, your website was the cheapest, but I didn't notice that what I purchased was not the same as what I had until I couldn't activate my old version. Two, your chat was available at 3 in the morning and Kylie helped me. First I asked it what happened to what I thought I ordered and what I got. Your system automatically up-graded my purchase to the professional version at no extra charge because the old version I had was not available. I'm really not good with computers and downloaded the new version and did something wrong. I activated the new version but when I went to open a spreadsheet on my computer, it asked to activate it again and then said I activated too many times and to contact Microsoft. Luckily I went back online and Kylie was available again. We worked through teamview and she was able to provide my system with the necessary information and now everything works 100%.
Quinci Coates
GBRemote help was fantastic! I purchased Microsoft Word, but was having difficulty installing it. Via the Chat help, they took care of it remotely. As I watched, I realized there was no way I could have overcome the obstacles. The remote technician was remarkable. Thank you so much!
Stuart Berry
GBGreat Problem Solving and Tech Support from Digital Product Key Digital Product Key and tech Daniel far exceeded my expectations. Helped me recover and activate a license i bought from them four years ago and had been in disuses. They were cooperative, flexible and great to work with. Solved my problem quickly with remote connection to my laptop-now works perfectly. Went above and beyond in my estimation
Barry Thomas
GBI purchase a digital copy of Excel… I purchase a digital copy of Excel 2019, and when I installed, I received an error message that my system was incompatible. I wrote to their customer service the issue. Daniel emailed me back with a different version of Excel. It worked perfectly. Great customer service. I would purchase from them again.