Titus R
GBThese guys are AWESOME! These guys are AWESOME! I have an old desktop that runs Windows 7 and Office 2013. It's an old tank, but it's fast, clean and reliable, so I keep driving it. I was doing some drive cleanup and accidentally deleted Excel. Microsoft was ZERO help, particularly given it's Office 2013. I'm like a leper to them for not spending more money with MS. Anyway, after getting screwed over by a couple of sites, found these guys and they are stellar. Via chat, Daniel Parker guided me through install, which included an ancillary software download since I don't have a CD burner on said tank. He was quick to reply and precisely correct with every piece of advice. In short, you can trust these guys!!!
Hope
GBBest Customer Service Ever!! I messed up my trial offer of Microsoft Office 2010 and needed to purchase it. One, your website was the cheapest, but I didn't notice that what I purchased was not the same as what I had until I couldn't activate my old version. Two, your chat was available at 3 in the morning and Kylie helped me. First I asked it what happened to what I thought I ordered and what I got. Your system automatically up-graded my purchase to the professional version at no extra charge because the old version I had was not available. I'm really not good with computers and downloaded the new version and did something wrong. I activated the new version but when I went to open a spreadsheet on my computer, it asked to activate it again and then said I activated too many times and to contact Microsoft. Luckily I went back online and Kylie was available again. We worked through teamview and she was able to provide my system with the necessary information and now everything works 100%.
Blake Sheets
GBI was a little concerned about… I was a little concerned about purchasing a key outside of M$. A couple of months after purchasing my keys, I had some authentication issues. The customer support and tech support people were very friendly and helpful. I really screwed up my system. They were patient and either directly fixed or painstakingly walked me through everything necessary to bring my systems back on-line. THIS is how I teach my COMPTia students to do Tier 1, 2 tech support. Thank you.
mary yengich
GBDaniel Parker went out of his way Daniel Parker went out of his way. I was having trouble downloading windows 8.1. Daniel did download 8.1 on my computer for me and worked perfect. I was so happy getting windows 8.1 working just right i was trying like a week on my own so glad i found Daniel and digital product key their AWESOME
matti Karppinen
FII had problems (caused by me) with Office license I had problems (caused by me) with office softwares, I just started to chat with experts after I tried to install office again. The system asked a license key and I got error message that the key I tried to use was old one. The expert at Digitalproductkey solved the problem with license key nad hten I could go on with Office softwares. Also I got good advice to avoiding syncronizing my office works with any cloud services. Thank you, you saved my day.