Hope
GBBest Customer Service Ever!! I messed up my trial offer of Microsoft Office 2010 and needed to purchase it. One, your website was the cheapest, but I didn't notice that what I purchased was not the same as what I had until I couldn't activate my old version. Two, your chat was available at 3 in the morning and Kylie helped me. First I asked it what happened to what I thought I ordered and what I got. Your system automatically up-graded my purchase to the professional version at no extra charge because the old version I had was not available. I'm really not good with computers and downloaded the new version and did something wrong. I activated the new version but when I went to open a spreadsheet on my computer, it asked to activate it again and then said I activated too many times and to contact Microsoft. Luckily I went back online and Kylie was available again. We worked through teamview and she was able to provide my system with the necessary information and now everything works 100%.
tonirenfroe
GBI was experiencing user error problems I was experiencing user error problems. Daniel waited patiently for me to let him connect remotely after I couldn't figure out how to do that either. Any way Daniel connected remotely and installed the software for me. It works perfectly. I highly recommend this company. Thanks again Daniel.
Khalid Isar
GBI bought the Kaspersky Antivirus… I bought the Kaspersky Antivirus package two weeks ago but still unable to use it. It's the worst experience I had in my whole life. I asked them to refund me but they refused to do so. I paid 48$ but didn't get anything. PLEASE DON'T BUY ANYTHING FROM THIS SITE!
Barry Thomas
GBI purchase a digital copy of Excel… I purchase a digital copy of Excel 2019, and when I installed, I received an error message that my system was incompatible. I wrote to their customer service the issue. Daniel emailed me back with a different version of Excel. It worked perfectly. Great customer service. I would purchase from them again.
Quinci Coates
GBRemote help was fantastic! I purchased Microsoft Word, but was having difficulty installing it. Via the Chat help, they took care of it remotely. As I watched, I realized there was no way I could have overcome the obstacles. The remote technician was remarkable. Thank you so much!