Issuetrak

200 Golden Oak Court, Suite 470, 23452, Virginia Beach, United States
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4.70
Based on 20 Reviews

5

80.00%

4

10.00%

3

10.00%

2

0.00%

1

0.00%
About Issuetrak

Issuetrak, a versatile, configurable and simple-to-use ticketing software. By defining unique processes and customizing management to suit your organizational requirements, our software helps organizations streamline help desk operations by tracking and managing issues, complaints, customer support requests, workflow management, IT assets, and more. Issuetrak software also comes with in-built report generation, task management and alerts that help businesses effectively manage all and any issues reported by your users or employees. Issuetrak's highly customizable interface facilitates easy integration of Issuetrak in your existing system so no issue slips through the cracks!

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Jason McCrary
US

My original question was answered My original question was answered. Patrick was able to understand what I was asking. I even added another issue which is being looked into right now. That being said, I disagree with the answer provided. The only solution was to add more entries since that was the way IssueTrak has the system set up, which is not ideal. I would give that solution a 1-2 star rating if asked specifically on the functionality of my original question. Patrick gets the 5 stars.

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D West
US

Fantastic support Fantastic support. Small footprint. Easy to use, but can be modified extensively.

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B. Marciniak
US

Great customer service all around from… Great customer service all around from sales through customer support. IssueTrak has provided me with excellent service throughout the past several years we've been contracting with them. They have responded to my issues in a timely manner with more than satisfactory results. I would not hesitate to do business with this company.

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Marten Karlsson
AU

Great support from very knowledgeable… Great support from very knowledgeable people.

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Sarah Boyer
US

IssueTrak is very professional IssueTrak is very helpful and knowledgeable. They will call to follow-up on issues. Everyone I have spoken with has been very professional and friendly.

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