Fantastic support Fantastic support. Small footprint. Easy to use, but can be modified extensively.

IssueTrak has been great for us! IssueTrak has been great for us. Easy implementation, and we were able to shift things around a bit to meet our business need, which is different than just your typical help desk/ticketing system. Support has always been timely. No complaints from me an as admin and the users love it.

We had issuetrak for years sitting on… We had issuetrak for years sitting on our SQL server. After some staffing adjustments I started to ask questions. I quickly dialed issuetrak where I learned of the upgrades and the many functions we had available we were not using. I can tell you that they walked me through each step. Always returned my calls and our upgrade went seamless. I highly recommend them for you tracking needs.

I have been using Issuetrak for a year… I have been using Issuetrak for a year and half now and have found it extremely helpful in tracking all the various issues related to school bus transportation. Since I am the only one in transportation department, having Issuetrak has saved me many hours in reporting and tracking of bus issues. Also, when I have had a question, their customer service has been quick to respond. I would highly recommend Issuetrak.

Would buy again! The software is easy to use and fairly intuitive. Support is outstanding. I've opened several tickets over the last 7-8 years of use and I almost always get a phone call withing 15-20 minutes with an answer. We once found a bug and it was fixed in our system within half a day. You couldn't ask for a better product or better support.