Clayton Holland
GBI am happy with issuetrak as it has… I am happy with issuetrak as it has become very useful in our company processes. We originally got issuetrak as a client portal and have used it for much more. It satisfies our certification process for client trouble tickets as well as vendor tracking. Vendor tracking is about 80% of what we use issuetrak for now. We document quotes requested, purchase orders created, work completed and work invoiced. I do not currently know of another helpdesk that would service our needs at this time.
D West
GBFantastic support Fantastic support. Small footprint. Easy to use, but can be modified extensively.
Marten Karlsson
AUGreat support from very knowledgeable… Great support from very knowledgeable people.
Ben Beard
GBIssuetrak is Amazing! Issuetrak is simple, clean and concise. The onboarding process for Issuetrak is easy to pick up and there are lots of different settings to play with to customise the system to suit your needs. There are many functions to help run the ticket system and these can be left in the background to carry out certain processes. Overall, the system is fantastic. Very simple and clean with plenty of customisation.
Sarah Boyer
GBIssueTrak is very professional IssueTrak is very helpful and knowledgeable. They will call to follow-up on issues. Everyone I have spoken with has been very professional and friendly.