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Trustify360 - Default Title

Issuetrak

200 Golden Oak Court, Suite 470, 23452, Virginia Beach, United States

http://issuetrak.com

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4.70

Based on 20 Reviews

80.00%

10.00%

0.00%

About Issuetrak

Issuetrak, a versatile, configurable and simple-to-use ticketing software. By defining unique processes and customizing management to suit your organizational requirements, our software helps organizations streamline help desk operations by tracking and managing issues, complaints, customer support requests, workflow management, IT assets, and more. Issuetrak software also comes with in-built report generation, task management and alerts that help businesses effectively manage all and any issues reported by your users or employees. Issuetrak's highly customizable interface facilitates easy integration of Issuetrak in your existing system so no issue slips through the cracks!

Contact Info

http://issuetrak.com
200 Golden Oak Court, Suite 470, 23452, Virginia Beach, United States
[email protected]

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IssueTrak is very professional IssueTrak is very helpful and knowledgeable. They will call to follow-up on issues. Everyone I have spoken with has been very professional and friendly.

IssueTrak has been great for us! IssueTrak has been great for us. Easy implementation, and we were able to shift things around a bit to meet our business need, which is different than just your typical help desk/ticketing system. Support has always been timely. No complaints from me an as admin and the users love it.

Fantastic support Fantastic support. Small footprint. Easy to use, but can be modified extensively.

The customer support is amazing and… The customer support is amazing and impressive. I get solutions for my questions in less than 24 hrs.

New releases are almost always a pain… New releases are almost always a pain to upgrade to. We've also waited for over a year for an issue to be addressed in a forthcoming "maintenance release". They broke things so bad when they went from version 9 to 10, that our AD import module was completely broken. The VP of the company finally waived our support fees for the year because of the inconvenience.

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Issuetrak

http://issuetrak.com

About Issuetrak

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Contact Info

Sarah Boyer

JD

D West

Sravanthi R. Mothupally

Wayne Osteen