Sravanthi R. Mothupally
GBThe customer support is amazing and… The customer support is amazing and impressive. I get solutions for my questions in less than 24 hrs.
D West
GBFantastic support Fantastic support. Small footprint. Easy to use, but can be modified extensively.
Michele Velez
GBWe had issuetrak for years sitting on… We had issuetrak for years sitting on our SQL server. After some staffing adjustments I started to ask questions. I quickly dialed issuetrak where I learned of the upgrades and the many functions we had available we were not using. I can tell you that they walked me through each step. Always returned my calls and our upgrade went seamless. I highly recommend them for you tracking needs.
JD
GBIssueTrak has been great for us! IssueTrak has been great for us. Easy implementation, and we were able to shift things around a bit to meet our business need, which is different than just your typical help desk/ticketing system. Support has always been timely. No complaints from me an as admin and the users love it.
Tara
GBIssueTrak is easy to use IssueTrak is easy to use, but even when we have questions, their support team and sales staff are always willing to lend a helping hand. Their entire team is very knowledgeable about their product and very easy to work with. I highly recommend IssueTrak not only for the excellent product, but for the quality of customer service.