Tearle Johnson
GBThe system is simple to use and support … The system is simple to use and support has been exemplary. The only negative is that there are occasional performance issues. Also, there is too much of a :big bucket approach" meaning that segments of users must do what all users need and this limits things like leveraging local languages, etc. Overall, a good product.
Sravanthi R. Mothupally
GBThe customer support is amazing and… The customer support is amazing and impressive. I get solutions for my questions in less than 24 hrs.
Sarah Boyer
GBIssueTrak is very professional IssueTrak is very helpful and knowledgeable. They will call to follow-up on issues. Everyone I have spoken with has been very professional and friendly.
Jason McCrary
GBMy original question was answered My original question was answered. Patrick was able to understand what I was asking. I even added another issue which is being looked into right now. That being said, I disagree with the answer provided. The only solution was to add more entries since that was the way IssueTrak has the system set up, which is not ideal. I would give that solution a 1-2 star rating if asked specifically on the functionality of my original question. Patrick gets the 5 stars.
Marten Karlsson
AUGreat support from very knowledgeable… Great support from very knowledgeable people.