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Trustify360 - Default Title

Issuetrak

200 Golden Oak Court, Suite 470, 23452, Virginia Beach, United States

http://issuetrak.com

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4.70

Based on 20 Reviews

80.00%

10.00%

0.00%

About Issuetrak

Issuetrak, a versatile, configurable and simple-to-use ticketing software. By defining unique processes and customizing management to suit your organizational requirements, our software helps organizations streamline help desk operations by tracking and managing issues, complaints, customer support requests, workflow management, IT assets, and more. Issuetrak software also comes with in-built report generation, task management and alerts that help businesses effectively manage all and any issues reported by your users or employees. Issuetrak's highly customizable interface facilitates easy integration of Issuetrak in your existing system so no issue slips through the cracks!

Contact Info

http://issuetrak.com
200 Golden Oak Court, Suite 470, 23452, Virginia Beach, United States
[email protected]

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Fantastic support Fantastic support. Small footprint. Easy to use, but can be modified extensively.

Issuetrak is Amazing! Issuetrak is simple, clean and concise. The onboarding process for Issuetrak is easy to pick up and there are lots of different settings to play with to customise the system to suit your needs. There are many functions to help run the ticket system and these can be left in the background to carry out certain processes. Overall, the system is fantastic. Very simple and clean with plenty of customisation.

The customer support is amazing and… The customer support is amazing and impressive. I get solutions for my questions in less than 24 hrs.

Would buy again! The software is easy to use and fairly intuitive. Support is outstanding. I've opened several tickets over the last 7-8 years of use and I almost always get a phone call withing 15-20 minutes with an answer. We once found a bug and it was fixed in our system within half a day. You couldn't ask for a better product or better support.

IssueTrak has been a great tool for our… IssueTrak has been a great tool for our company. It helped us communicate with our clients efficiently and allowed us to track how much time we spent with each client. The support staff has been very responsive whenever there is any problem.

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Issuetrak

http://issuetrak.com

About Issuetrak

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Contact Info

D West

Ben Beard

Sravanthi R. Mothupally

Brad Canter

Eric Sung