JD
GBIssueTrak has been great for us! IssueTrak has been great for us. Easy implementation, and we were able to shift things around a bit to meet our business need, which is different than just your typical help desk/ticketing system. Support has always been timely. No complaints from me an as admin and the users love it.
Sarah Boyer
GBIssueTrak is very professional IssueTrak is very helpful and knowledgeable. They will call to follow-up on issues. Everyone I have spoken with has been very professional and friendly.
Andrew Stadler
GBTheir support team is top notch Their support team is top notch! If there is a problem they are super quick to troubleshoot and work through any issue you may have! 10/10 would recommend for issue tracking and Asset Management!
Wayne Osteen
GBNew releases are almost always a pain… New releases are almost always a pain to upgrade to. We've also waited for over a year for an issue to be addressed in a forthcoming "maintenance release". They broke things so bad when they went from version 9 to 10, that our AD import module was completely broken. The VP of the company finally waived our support fees for the year because of the inconvenience.
Sravanthi R. Mothupally
GBThe customer support is amazing and… The customer support is amazing and impressive. I get solutions for my questions in less than 24 hrs.