Sarah Boyer
GBIssueTrak is very professional IssueTrak is very helpful and knowledgeable. They will call to follow-up on issues. Everyone I have spoken with has been very professional and friendly.
Marten Karlsson
AUGreat support from very knowledgeable… Great support from very knowledgeable people.
Daven Baez
GBGreat, but some room for improvement Overall, I like the application... There are just some things that could be changed that would make using the application better. For instance, I would like the ability to use "Subtypes" in some areas and suppress them in other areas (currently enabled at the system-level, so to display Subtypes for one of our clients, I need to have blank Subtype dropdown menus shown to all other clients that do not use them. There also some small bugs that can be overcome or worked around. The responsiveness of Issuetrak support has been excellent.
Sravanthi R. Mothupally
GBThe customer support is amazing and… The customer support is amazing and impressive. I get solutions for my questions in less than 24 hrs.
Tara
GBIssueTrak is easy to use IssueTrak is easy to use, but even when we have questions, their support team and sales staff are always willing to lend a helping hand. Their entire team is very knowledgeable about their product and very easy to work with. I highly recommend IssueTrak not only for the excellent product, but for the quality of customer service.