Superior product, great service. Highly recommend! TimeSolv is quite an intuitive, easy-to-use product. If for whatever reason I cannot figure out how to do something (it's happened only twice), the support staff is always available to help. Case in point: I needed to adjust some settings first implemented about 3 years ago. Within a few seconds of putting in a request for a general meeting, one was scheduled for within the hour. Gigi (excellent team member!) helped walk me through the steps to solve the problem. Timekeeping is the lifeline of any lawyer's business. This product helps me capture all of the value of the work, with processes that seem effortless. I highly recommend it!

Overall Timesolv is a good product with… Overall Timesolv is a good product with great potential for time tracking, invoicing and general business practice management. Recently they deployed a new dashboard and analytics module which has been helpful, but still needs some work. Overall if you're looking for extreme customization, this tool may not be for you, but if you're looking for a product to get things organized and user friendly, go for it!

I had some trouble following the key… I had some trouble following the key words-like when the invoice link wanted me to hit SEND when I had finished with the draft. This meant to me that the invoice was being sent-not finalized. The information on different areas included in your web site, were in much too small letters. I could not read them and when you took the cursor through the explanation, it moved much too fast. The explanations were to me totally non-workable. Fortunately, your support staff was available and knowledgeable.

TimeSolv Brought Us Out of the Dark Ages & Increased Revenue This system is so much more efficient than the massive Excel file we had everyone entering their time on. The system was fairly easy to learn for employees of all IT levels. Some of the settings assigned to clients and projects can feel a little counterintuitive to begin with, but their support staff was great during our transition. Our company has definitely increased our number of billable hours, now that we have a certain way to track the work being done for each client and project.

TimeSolv has room for improvements TimeSolv has room for improvements. The program forces you to download many of its reports rather than allowing us to preview them online first. Second, manipulation of invoice format is cryptic. Unless you know what you’re doing you’ll spend a lot of time hunting. The program is not as powerful as TimeSlips, which I used in the past until it become too pricey. Lastly I don’t think TimeSolv should double the charge for a second timekeeper in a small office; one fee should cover up to 5 users.