Superior product, great service. Highly recommend! TimeSolv is quite an intuitive, easy-to-use product. If for whatever reason I cannot figure out how to do something (it's happened only twice), the support staff is always available to help. Case in point: I needed to adjust some settings first implemented about 3 years ago. Within a few seconds of putting in a request for a general meeting, one was scheduled for within the hour. Gigi (excellent team member!) helped walk me through the steps to solve the problem. Timekeeping is the lifeline of any lawyer's business. This product helps me capture all of the value of the work, with processes that seem effortless. I highly recommend it!

TimeSolv has room for improvements TimeSolv has room for improvements. The program forces you to download many of its reports rather than allowing us to preview them online first. Second, manipulation of invoice format is cryptic. Unless you know what you’re doing you’ll spend a lot of time hunting. The program is not as powerful as TimeSlips, which I used in the past until it become too pricey. Lastly I don’t think TimeSolv should double the charge for a second timekeeper in a small office; one fee should cover up to 5 users.

I had some trouble following the key… I had some trouble following the key words-like when the invoice link wanted me to hit SEND when I had finished with the draft. This meant to me that the invoice was being sent-not finalized. The information on different areas included in your web site, were in much too small letters. I could not read them and when you took the cursor through the explanation, it moved much too fast. The explanations were to me totally non-workable. Fortunately, your support staff was available and knowledgeable.

What's important for me. - Intuitive ease of use - Accessible and pleasant phone and video conference support - Consistent updating and bug fixing - Powerful search tools

TimeSolv Fan Our law office is fairly new to TimeSolv, but so far I am very impressed. Their staff is extremely responsive, getting back to us quickly to answer questions and assist us in the onboarding process. The program syncs with my existing Quick Books desktop program which is fantastic.