A user in Texas
GBTimeSolv has room for improvements TimeSolv has room for improvements. The program forces you to download many of its reports rather than allowing us to preview them online first. Second, manipulation of invoice format is cryptic. Unless you know what you’re doing you’ll spend a lot of time hunting. The program is not as powerful as TimeSlips, which I used in the past until it become too pricey. Lastly I don’t think TimeSolv should double the charge for a second timekeeper in a small office; one fee should cover up to 5 users.
Shelley McConnell
GBFinally found the right software! As a new fiduciary I searched through a lot of software options. TimeSolv makes the most sense to me, it's very intuitive. I also really appreciate being able to schedule time with my specialist Shay, when I can't quite figure out what I'm doing.
G. Patterson
GBWhat's important for me. - Intuitive ease of use - Accessible and pleasant phone and video conference support - Consistent updating and bug fixing - Powerful search tools
Lauren R
GBTimeSolv Brought Us Out of the Dark Ages & Increased Revenue This system is so much more efficient than the massive Excel file we had everyone entering their time on. The system was fairly easy to learn for employees of all IT levels. Some of the settings assigned to clients and projects can feel a little counterintuitive to begin with, but their support staff was great during our transition. Our company has definitely increased our number of billable hours, now that we have a certain way to track the work being done for each client and project.
RICHARD
GBI had some trouble following the key… I had some trouble following the key words-like when the invoice link wanted me to hit SEND when I had finished with the draft. This meant to me that the invoice was being sent-not finalized. The information on different areas included in your web site, were in much too small letters. I could not read them and when you took the cursor through the explanation, it moved much too fast. The explanations were to me totally non-workable. Fortunately, your support staff was available and knowledgeable.