A user in Texas
GBTimeSolv has room for improvements TimeSolv has room for improvements. The program forces you to download many of its reports rather than allowing us to preview them online first. Second, manipulation of invoice format is cryptic. Unless you know what you’re doing you’ll spend a lot of time hunting. The program is not as powerful as TimeSlips, which I used in the past until it become too pricey. Lastly I don’t think TimeSolv should double the charge for a second timekeeper in a small office; one fee should cover up to 5 users.
Pamela J. Starr
GBTimeSolv is Billables Magic! TimeSolv is the solution I didn't realize I needed. As a self-employed, work from home paralegal, I was using (shh!) Excel and stand alone time/billing program that fit my meager budget 2008 startup budget. It was a clunky process, but it was familiar. Then one of my attorney-clients introduced me to TimeSolv. I won't lie, I was resistant - other programs I'd tested had impossible learning curves (and didn't have 'I work from my unfinished basement office' pricing). I picked up TimeSolv quickly and the support had been amazing. TimeSolv is intuitive and easy to use. I'm not sure what impresses me more, the ability to set up abbreviations (macros) for commonly used time entries of up to 2000 characters, how easy it is to print and send invoices, or the blessed joy of entering a payment and instantly applying it across multiple invoices! The price is right and entering time isn't a chore anymore.
Helen
GBSuperior product, great service. Highly recommend! TimeSolv is quite an intuitive, easy-to-use product. If for whatever reason I cannot figure out how to do something (it's happened only twice), the support staff is always available to help. Case in point: I needed to adjust some settings first implemented about 3 years ago. Within a few seconds of putting in a request for a general meeting, one was scheduled for within the hour. Gigi (excellent team member!) helped walk me through the steps to solve the problem. Timekeeping is the lifeline of any lawyer's business. This product helps me capture all of the value of the work, with processes that seem effortless. I highly recommend it!
Lauren R
GBTimeSolv Brought Us Out of the Dark Ages & Increased Revenue This system is so much more efficient than the massive Excel file we had everyone entering their time on. The system was fairly easy to learn for employees of all IT levels. Some of the settings assigned to clients and projects can feel a little counterintuitive to begin with, but their support staff was great during our transition. Our company has definitely increased our number of billable hours, now that we have a certain way to track the work being done for each client and project.
michael h
GBOverall Timesolv is a good product with… Overall Timesolv is a good product with great potential for time tracking, invoicing and general business practice management. Recently they deployed a new dashboard and analytics module which has been helpful, but still needs some work. Overall if you're looking for extreme customization, this tool may not be for you, but if you're looking for a product to get things organized and user friendly, go for it!