Straightforward and easy to use Straightforward and easy to use. Many useful tools and options for viewing and tracking. I just wish the reporting options were more robust with the ability to customize reports based on any data field. Currently i have to print to .csv file then sort the data as needed. I'd love to have a .pdf populate based on exactly the data i need.

TimeSolv is Billables Magic! TimeSolv is the solution I didn't realize I needed. As a self-employed, work from home paralegal, I was using (shh!) Excel and stand alone time/billing program that fit my meager budget 2008 startup budget. It was a clunky process, but it was familiar. Then one of my attorney-clients introduced me to TimeSolv. I won't lie, I was resistant - other programs I'd tested had impossible learning curves (and didn't have 'I work from my unfinished basement office' pricing). I picked up TimeSolv quickly and the support had been amazing. TimeSolv is intuitive and easy to use. I'm not sure what impresses me more, the ability to set up abbreviations (macros) for commonly used time entries of up to 2000 characters, how easy it is to print and send invoices, or the blessed joy of entering a payment and instantly applying it across multiple invoices! The price is right and entering time isn't a chore anymore.

What's important for me. - Intuitive ease of use - Accessible and pleasant phone and video conference support - Consistent updating and bug fixing - Powerful search tools

TimeSolv has room for improvements TimeSolv has room for improvements. The program forces you to download many of its reports rather than allowing us to preview them online first. Second, manipulation of invoice format is cryptic. Unless you know what you’re doing you’ll spend a lot of time hunting. The program is not as powerful as TimeSlips, which I used in the past until it become too pricey. Lastly I don’t think TimeSolv should double the charge for a second timekeeper in a small office; one fee should cover up to 5 users.

Finally found the right software! As a new fiduciary I searched through a lot of software options. TimeSolv makes the most sense to me, it's very intuitive. I also really appreciate being able to schedule time with my specialist Shay, when I can't quite figure out what I'm doing.