RICHARD
GBI had some trouble following the key… I had some trouble following the key words-like when the invoice link wanted me to hit SEND when I had finished with the draft. This meant to me that the invoice was being sent-not finalized. The information on different areas included in your web site, were in much too small letters. I could not read them and when you took the cursor through the explanation, it moved much too fast. The explanations were to me totally non-workable. Fortunately, your support staff was available and knowledgeable.
KS
GBStraightforward and easy to use Straightforward and easy to use. Many useful tools and options for viewing and tracking. I just wish the reporting options were more robust with the ability to customize reports based on any data field. Currently i have to print to .csv file then sort the data as needed. I'd love to have a .pdf populate based on exactly the data i need.
A user in Texas
GBTimeSolv has room for improvements TimeSolv has room for improvements. The program forces you to download many of its reports rather than allowing us to preview them online first. Second, manipulation of invoice format is cryptic. Unless you know what you’re doing you’ll spend a lot of time hunting. The program is not as powerful as TimeSlips, which I used in the past until it become too pricey. Lastly I don’t think TimeSolv should double the charge for a second timekeeper in a small office; one fee should cover up to 5 users.
Andria Donovan
GBOverall Good Time Keeping System Overall, this is a good product with easy time tracking abilities. There is room for development on some features, especially for one off billing and setup situations. Access to support is easy, and generally they can answer issues quickly. I would like to see more reports developed and a better onboarding system for people brand new to the system. This has a user friendly and updated feel. Basics of the system are very easy to learn. I like ability to add suggestions of enhancements to the system.
Susie Nguyen
GBTimeSolv has saved me a lot of time in… TimeSolv has saved me a lot of time in tracking client's billable hours and expenses. Each person is assigned to their own profile and can enter their hours anywhere and anytime. It is also very easy to generate invoices and sending invoices. Our firm have used this program for about ten years and loved it.