Lauren R
GBTimeSolv Brought Us Out of the Dark Ages & Increased Revenue This system is so much more efficient than the massive Excel file we had everyone entering their time on. The system was fairly easy to learn for employees of all IT levels. Some of the settings assigned to clients and projects can feel a little counterintuitive to begin with, but their support staff was great during our transition. Our company has definitely increased our number of billable hours, now that we have a certain way to track the work being done for each client and project.
A user in Texas
GBTimeSolv has room for improvements TimeSolv has room for improvements. The program forces you to download many of its reports rather than allowing us to preview them online first. Second, manipulation of invoice format is cryptic. Unless you know what you’re doing you’ll spend a lot of time hunting. The program is not as powerful as TimeSlips, which I used in the past until it become too pricey. Lastly I don’t think TimeSolv should double the charge for a second timekeeper in a small office; one fee should cover up to 5 users.
Gretchen Baumgartner Handy
GBTimeSolv Fan Our law office is fairly new to TimeSolv, but so far I am very impressed. Their staff is extremely responsive, getting back to us quickly to answer questions and assist us in the onboarding process. The program syncs with my existing Quick Books desktop program which is fantastic.
Andria Donovan
GBOverall Good Time Keeping System Overall, this is a good product with easy time tracking abilities. There is room for development on some features, especially for one off billing and setup situations. Access to support is easy, and generally they can answer issues quickly. I would like to see more reports developed and a better onboarding system for people brand new to the system. This has a user friendly and updated feel. Basics of the system are very easy to learn. I like ability to add suggestions of enhancements to the system.
Helen
GBSuperior product, great service. Highly recommend! TimeSolv is quite an intuitive, easy-to-use product. If for whatever reason I cannot figure out how to do something (it's happened only twice), the support staff is always available to help. Case in point: I needed to adjust some settings first implemented about 3 years ago. Within a few seconds of putting in a request for a general meeting, one was scheduled for within the hour. Gigi (excellent team member!) helped walk me through the steps to solve the problem. Timekeeping is the lifeline of any lawyer's business. This product helps me capture all of the value of the work, with processes that seem effortless. I highly recommend it!