Overall Good Time Keeping System Overall, this is a good product with easy time tracking abilities. There is room for development on some features, especially for one off billing and setup situations. Access to support is easy, and generally they can answer issues quickly. I would like to see more reports developed and a better onboarding system for people brand new to the system. This has a user friendly and updated feel. Basics of the system are very easy to learn. I like ability to add suggestions of enhancements to the system.

TimeSolv Brought Us Out of the Dark Ages & Increased Revenue This system is so much more efficient than the massive Excel file we had everyone entering their time on. The system was fairly easy to learn for employees of all IT levels. Some of the settings assigned to clients and projects can feel a little counterintuitive to begin with, but their support staff was great during our transition. Our company has definitely increased our number of billable hours, now that we have a certain way to track the work being done for each client and project.

Straightforward and easy to use Straightforward and easy to use. Many useful tools and options for viewing and tracking. I just wish the reporting options were more robust with the ability to customize reports based on any data field. Currently i have to print to .csv file then sort the data as needed. I'd love to have a .pdf populate based on exactly the data i need.

I had some trouble following the key… I had some trouble following the key words-like when the invoice link wanted me to hit SEND when I had finished with the draft. This meant to me that the invoice was being sent-not finalized. The information on different areas included in your web site, were in much too small letters. I could not read them and when you took the cursor through the explanation, it moved much too fast. The explanations were to me totally non-workable. Fortunately, your support staff was available and knowledgeable.

TimeSolv Fan Our law office is fairly new to TimeSolv, but so far I am very impressed. Their staff is extremely responsive, getting back to us quickly to answer questions and assist us in the onboarding process. The program syncs with my existing Quick Books desktop program which is fantastic.