RICHARD
GBI had some trouble following the key… I had some trouble following the key words-like when the invoice link wanted me to hit SEND when I had finished with the draft. This meant to me that the invoice was being sent-not finalized. The information on different areas included in your web site, were in much too small letters. I could not read them and when you took the cursor through the explanation, it moved much too fast. The explanations were to me totally non-workable. Fortunately, your support staff was available and knowledgeable.
A user in Texas
GBTimeSolv has room for improvements TimeSolv has room for improvements. The program forces you to download many of its reports rather than allowing us to preview them online first. Second, manipulation of invoice format is cryptic. Unless you know what you’re doing you’ll spend a lot of time hunting. The program is not as powerful as TimeSlips, which I used in the past until it become too pricey. Lastly I don’t think TimeSolv should double the charge for a second timekeeper in a small office; one fee should cover up to 5 users.
Lauren R
GBTimeSolv Brought Us Out of the Dark Ages & Increased Revenue This system is so much more efficient than the massive Excel file we had everyone entering their time on. The system was fairly easy to learn for employees of all IT levels. Some of the settings assigned to clients and projects can feel a little counterintuitive to begin with, but their support staff was great during our transition. Our company has definitely increased our number of billable hours, now that we have a certain way to track the work being done for each client and project.
Eric
GBExcellent Time Tracking & Billing Platform This is a comprehensive, easy to use, law firm billing software that does everything that it should do, very very well. If you need a time tracking platform that easily manages invoices, billing, payments, and trust accounts, I highly recommend TimeSolv.
Pamela J. Starr
GBTimeSolv is Billables Magic! TimeSolv is the solution I didn't realize I needed. As a self-employed, work from home paralegal, I was using (shh!) Excel and stand alone time/billing program that fit my meager budget 2008 startup budget. It was a clunky process, but it was familiar. Then one of my attorney-clients introduced me to TimeSolv. I won't lie, I was resistant - other programs I'd tested had impossible learning curves (and didn't have 'I work from my unfinished basement office' pricing). I picked up TimeSolv quickly and the support had been amazing. TimeSolv is intuitive and easy to use. I'm not sure what impresses me more, the ability to set up abbreviations (macros) for commonly used time entries of up to 2000 characters, how easy it is to print and send invoices, or the blessed joy of entering a payment and instantly applying it across multiple invoices! The price is right and entering time isn't a chore anymore.