Contacted their support with a simple question... 25 minutes later, I found the answer myself I contacted their support with a simple question, what is the email address for the privacy department, or legal if there is not a specific address for privacy? What ensued was a 25-minute back-and-forth about how they effectively could not give me that information, including a couple "I'm still working on this; allow me two more minutes, please." I thought about believing what they said - as strange as it seemed - because companies are weird about which ways you can contact them these days. Try *calling* YouTube, for instance. So I start searching their site and any mention of the word privacy and an @ sign. If anyone happens to be wondering, it's on their privacy policy page, plainly available to the public. To be fair maybe I should have checked there first, but to be fair to me, maybe the CS rep could have told me to 24 minutes earlier too, so.. Turns out either the CS rep was just intentionally difficult or they have such a backward-thinking policy on providing the information that is asked for, that the CS rep was forced to be difficult.

THE BEST SERVICE ON THE PLANET! I am FLOORED with how AMAZING all their representatives are, and especially Jose (Joe) Villalta. Not only was he able to explain how their products and services work in a clear, concise manner, but the initial service representative I reached also knew the ins and outs of their business. Joe was zero-pressure and spent all the time together we needed to get down to exactly what we needed as a business. Competitive pricing as well, I am SO EXCITED at the prospect of signing up! If my company doesn't choose to go with Vonage, I'll create my own business just to be able to use their service, that's how INCREDIBLE their service has been, beginning to end!! THANK YOU!

5 stars! Gerald Mendoza, walked me through the entire process, he understood my business demands in no time and very quickly helped me set up everything. I am not new to Vonage I can say they are reliable and have great pricing

Joe made getting our business number… Joe made getting our business number set up a breeze, and asked all of the right questions to reassure me that I was getting all the necessary features in my plan! I appreciate the time that he took to address all the questions I had during the process! Thanks Joe!

Manuel Arriaza My consultant, Manny Arriaza, listened to my modest wish list, and selected a plan and equipment to help me reach this goal. Patiently, Manny walked me through the sales order, then took time to help me initiate the porting of my current vonage numbers to the business plan.