Joe and Vonage Joe, from Vonage, was an absolute pleasure to deal with when shopping business phone service. He was extremely efficient and to the point unlike everyone else I spoke with when calling around to shop voip services. I'm a small business owner trying to save on services that are getting out of hand. Had optimum / cablevision which raised it's cost over 3x 😓 Seems like this was the way to go cause Joe explained they can even handle fax which is one of our main reasons for switching since that's why we really need the line

Customer service sucks Customer service sucks! We’ve been a customer for 15 yrs and just today the experience is apalling! They couldn’t understand simple instructions! And kept repeating! They even cough at you while on a call! Disgusting!

Jose has been beyond helpful Jose has been beyond helpful. He is very attentive and listens. Thank you, Jose! I just wanted to take a moment to give a shoutout to Jose for his exceptional customer service. Ireached out to the customer service team to inquire about services. Jose went above and beyond to help me my inquiry and made sure that I was completely satisfied with the outcome. His professionalism, patience, and willingness to help were truly remarkable. Thank you, Jose, for your outstanding service - you are a true asset to the company!

Gilbert is the Best! Gilbert was the perfect person to talk to for the project that we have. As a church, we are low on numbers and needed to cut our phone/internet costs. He asked questions that guided me and helped me to understand what we actually need. He was pleasant and so helpful and I'm not at all a tech person. I'm glad to have him guide me with our needs. I would certainly recommend him to anyone who needs phone assistance. Thank you, Gilbert.

I want to take advantage of my review… I want to take advantage of my review to thank Jose Bermudez for his assistance to start the subscription with Vonage business. Jose gave me a very good deal and assisted me to go through the process very easily. Thanks Jose and looking for more work with you