Very happy with a quick and informative… Very happy with a quick and informative response to my email. Also excellent follow up support. Support continued to a positive outcome and solution. Highly recommend.

NO ACCESS TO WEBSITE FOR SUPPORT OR INSTRUCTIONS!! Ordered the card and VPN router for my friend that I stay with in NL several times a year. Everything arrived, however, now when we go to access the website for help with the installation, whether he accesses it in NL or I try to access it in US, it says FORBIDDEN with the error response 403. I can understand if there's an issue with accessing the site from the US, but when I ordered it on 6Dec while in NL, there were no issues whatsoever. This is really poor service as now we can't even get any support to help set it up. If that's the case, we're still within our 14 day full refund return window and we'll just send everything back and go elsewhere.....

I have been satisfied with your… Following this post, Sky immediately contacted me and resolved the problem. I have been satisfied with your services for the last few years. However, I have tried getting in touch by mail and by telephone to no avail. My access has been limited and I don t know why. Perhaps this review will prompt an answer Pauline Vinnicombe

Rapid and helpful service The viewing card arrived within 3 days and the internet set-up procedure was straightforward. A telephone hotline is now available and very quickly resolved a minor problem that I had (a mistake on my part when filling in the activation form). Strongly recommended!

Always there to help when we have… Always there to help when we have problems. Quick to offer better deals.