Quick response Quick response to initial inquiries and have had a couple of teething problems however they acted quickly and the problems were resolved. Same-day response to e-mails and always answered the telephone.

NO ACCESS TO WEBSITE FOR SUPPORT OR INSTRUCTIONS!! Ordered the card and VPN router for my friend that I stay with in NL several times a year. Everything arrived, however, now when we go to access the website for help with the installation, whether he accesses it in NL or I try to access it in US, it says FORBIDDEN with the error response 403. I can understand if there's an issue with accessing the site from the US, but when I ordered it on 6Dec while in NL, there were no issues whatsoever. This is really poor service as now we can't even get any support to help set it up. If that's the case, we're still within our 14 day full refund return window and we'll just send everything back and go elsewhere.....

Ok have been with two other company’s… Ok have been with two other company’s before uk satellite, defiantly 3rd time lucky. So good to be able to talk to someone, and the e mail gets answered very promptly, helpful and patient. Thank you all very much xx

Excellent service Excellent service. It came in 2 days, activated online in under an hour. Now in Switzerland and enjoying Sky TV with the VPN router. Could not be happier.

Great communication the box arrived… Great communication the box arrived super quickly and the card did too. Great bunch of people who can do so much for you I would highly reccomend them to anyone. The card was activated quickly too so all is good.