Surprisingly easy! Easy to setup, cheap to use, quick to configure and change.

Customer support? - Not any more! I have used unblock-us.com for over a… I have used unblock-us.com for over a year, and for along time found them one of the best vpn providers I had tried. Relatively simple to set up and to check / manage on a day to day basis. Customer service was prompt and efficient, with problems being responded to and sorted within a few hours. Recently however it is clear that they have been targeted by the BBC and I am regularly unable to access U.K. channel. I was told that, if I experienced problems I should wait a few minutes and their servers would automatical switch to a new IP address. Unblock-us have now totally stopped responding to customer service requests. Are they overloaded, not bothered, or have I been black-listed? In any event, I am going to cancel my subscription.

Tke care when cancelling subscription! The service worked fine until netflix decided to crack down on dns. Not the fault of the dna provider. So I logged in and ended my subscription. Or I thought I did. After a few years I noticed they still charged my account. I found out that their cancel subscription process is made to make it appear like you cancel unless you are extra carefull. It seems dishonest and almost like a sham. Shame on you, who otherwise provides a good service worth paying for.

SCAM!!!! Wont give any support on the new proxy/DNS banning. They have deleted their facebook wall. Cut of any communications with customers and is literally a scam. Wont help coming clean on the issues with bans against proxy and DNS services. DONT USE THIS SERVICE! RIP OFF!

leaving after years as a loyal customer I’ve been a customer for many years but recently it’s getting worse and just not worth the hassle or the money. Sorry guys I’m finding someone else.