Bad Support, no acknowledgement of wide-spread issue Netflix is now blocking Unblock Us. Rendering the service useless for many customers. Unblock's support is unacceptably slow, you'll get a reply within 24 hours and then never hear from them again. They used to be an ideal service, now they're slowly becoming one of the worst.

Service is not available and phone…SCAMMM! Service is not available and phone number rings busy. The HQ is in Cyprus so that they cannot be dealt with through the authorities. SCAM! Don't give them your credit card. Fair Warning..

SCAM!!!! Wont give any support on the new proxy/DNS banning. They have deleted their facebook wall. Cut of any communications with customers and is literally a scam. Wont help coming clean on the issues with bans against proxy and DNS services. DONT USE THIS SERVICE! RIP OFF!

Customer support? - Not any more! I have used unblock-us.com for over a… I have used unblock-us.com for over a year, and for along time found them one of the best vpn providers I had tried. Relatively simple to set up and to check / manage on a day to day basis. Customer service was prompt and efficient, with problems being responded to and sorted within a few hours. Recently however it is clear that they have been targeted by the BBC and I am regularly unable to access U.K. channel. I was told that, if I experienced problems I should wait a few minutes and their servers would automatical switch to a new IP address. Unblock-us have now totally stopped responding to customer service requests. Are they overloaded, not bothered, or have I been black-listed? In any event, I am going to cancel my subscription.

Doesn't work anymore Used to be good service and communication, but does not work anymore And no idea if it will again have not given their customers any information about it 😞