Excellent tech support Excellent tech support! Hands down the best product and set up assistance I’ve ever had. Thank you so much to Orliza for her amazing help and she went about and beyond to make sure everything was sorted out. She also gave me links to set up videos and other related data that made a huge difference. I will be a customer for a long time. Thanks

Easy To Follow Help and Relatively Responsive I was helped by Jane and they did very well! My issue with my tablet was tackled with thorough questioning and a satisfactory solution! Jane wrote comprehensive emails and while I had to spend $40 for shipping which wasn't ideal I got a replacement essentially free since my issue required it. I hope everyone has this quality experience when working with Huion customer service. Just wanna warn for those in the U.S.A. if you need to send payment to Huion if it's rejected check with your credit union/bank, for me they had to lift a block on purchases to Hong Kong I believe.

Windows Ink Issue Ticket #485801 Review for Ticket #485801 I recently encountered an issue with my Huion Device, and I’m pleased to share that the problem was resolved promptly and efficiently by Jane Chen. Her expertise and dedication to solving technical issues were commendable. She patiently listened to my concerns, diagnosed the problem, and provided clear instructions for troubleshooting. Within a short time, my device was up and running flawlessly. I appreciate Jane’s professionalism and excellent customer service. Her timely assistance made a significant difference, and I’m grateful for her support. Kudos to Jane and the entire support team!

Huion Kamvas 22 plus pen pressure problem I recently encountered an issue with my Huion device and the issue was resolved quickly and efficiently by Jane. She diagnosed the problem without much difficulty and provided clear instructions for troubleshooting. From now on, my device works perfectly. I thank her very much, excellent customer service.

Jane is the best I’d only had my tablet for just over a year and the screen was starting to fail but they still honored the warranty and are sending me a new one. The customer service was top notch and Jane was literally the best!