Derek helped me out so much Derek helped me out so much. He resolved my issue quickly showing me that the tablet is an extended monitor. He helped me more by showing me how to understand using the tablet features like programming button. 😃 he even sent me an article to get the most out of my tablet possible. Thank you so much!!

No response from the company Very unresponsive I ordered a Huon Note on Saturday 16th March with expedited delivery . Have signed in to my account several times and the status has not yet changed from when it was purchased - still not packaged or shipped and I needed it within 5 days (as per your website). Have contacted support via chat twice and they always seem to be offline and have not yet received any email response either.

Good Costumer Service Well, the costumer has been pretty helpful during my recently dilemma. I've purchase a Kamvas 13 on Amazon and unfortunately it hasn't been working. I've contacted the costumer support and they've been really helpful. They've provided many solutions to fix this problem and they were with me till the end. I'm satisfied with their service. They're patient and understanding, so I consider this a good experience.

Amazing Tech support After a recent update, my computer wouldn't go into sleep mode properly. I contacted Huion & after a very brief delay they were able to get back to me with the exact fix to my issue. As someone who's preference is tablet computers & who's worked with multiple different brands for work, Huion's Kamvas Studio 16" has been the best experience experience so far!

Quick Replies Jane helped walk me through some solutions for issues I was having with my pen. Responses were quick and I got everything working again.