Kevin was a great help! Kevin was very helpful and patient and through her efforts I received a download of Winsweep. Without her help I was stymied but now was able to dowload and install Winsweep. This was one of my objectives I wanted to achieve! Excellent help from Kevin.

Old photo recovery… I required help with software to recover old photos. I received that and additional help when I had trouble downloading software. All was well in the end, thank you

Is is possible to have less than one… Is is possible to have less than 1 star? This "company" in reality does not exist from a customer service stand point. I have call them three times. Only a recording. No return phone calls after 3 months. Reading the other "customers" comments, all rating them with the lowest rating, I realize now I should expect a charge on my credit card in a few months despite with what the President 's retort below states. (note he does no state his last name) I will now inform the Credit Card company before they charge my account.

Superb Job Excellent assistance Frank, you have been outstanding. It was really difficult for me to solve on my own but he connected with my PC and did it for me. Thank you and strongly recommended.

Have to agree with the other… Have to agree with the other contributors, I would never have purchased from this company had I read the reviews. They fail to answer emails even though they advertise a 24/7 service. The "Free" Winsweeper Programme was Red Flagged and stopped from installing on my computer by my Norton Internet Security, The Key Code provided for WinThruster was rejected by the programme. I removed both programmes from my computer and requested a refund within one hour of purchasing, no answer for THREE Days. since then very sporadic emails from their selling company 2checkout.com. Now have escalated a claim through PayPal.