Immediately reached a helpful live human! I can't yet vouch for WinThruster and WinSweeper as I just started them. But being able to immediately reach a live human by phone (unlike Adobe) is always impressive to me. And "Alex", a woman, was very patient and didn't want me to leave her until my problem was solved. And it was. Thanks, Alex.

To the Rescue... After attempting to download this program for over an hour I was loosing my mind. Troy, at Solvusoft joined my computer and walked me through the download. I would have never figured it out without him. He was very patient with me as I am not very computer savvy. I appreciate his effort.

Old photo recovery… I required help with software to recover old photos. I received that and additional help when I had trouble downloading software. All was well in the end, thank you

Is is possible to have less than one… Is is possible to have less than 1 star? This "company" in reality does not exist from a customer service stand point. I have call them three times. Only a recording. No return phone calls after 3 months. Reading the other "customers" comments, all rating them with the lowest rating, I realize now I should expect a charge on my credit card in a few months despite with what the President 's retort below states. (note he does no state his last name) I will now inform the Credit Card company before they charge my account.

Problem with WinThruster license key I had a problem with the version of WinThruster that was resolved promptly by Solvusoft support Dereck Smith, He served me very well and helped me very efficiently.