Superb Job Excellent assistance Frank, you have been outstanding. It was really difficult for me to solve on my own but he connected with my PC and did it for me. Thank you and strongly recommended.

I ordered a software that was supposed… I ordered a software that was supposed to fix the error that I was getting on my computer but, unfortunately it didn't work. I contacted support and spoke with Troy Austin for a refund. He was very helpful and professional. He gave me the refund and the number to reach him if I had any further problems or questions. I am very pleased with the customer service and will buy products from this company again if I need any further assistance. Kudos to Troy Austin it was a pleasure working with you to get my refund.

To the Rescue... After attempting to download this program for over an hour I was loosing my mind. Troy, at Solvusoft joined my computer and walked me through the download. I would have never figured it out without him. He was very patient with me as I am not very computer savvy. I appreciate his effort.

Is is possible to have less than one… Is is possible to have less than 1 star? This "company" in reality does not exist from a customer service stand point. I have call them three times. Only a recording. No return phone calls after 3 months. Reading the other "customers" comments, all rating them with the lowest rating, I realize now I should expect a charge on my credit card in a few months despite with what the President 's retort below states. (note he does no state his last name) I will now inform the Credit Card company before they charge my account.

Solvusoft support center I have requested Solvusoft support to solve a problem caused by a virus. Although the tool has not been able to solve my problem, Alex, through chat, has helped me enormously. He has indicated at all times how I should proceed and has tried to understand and solve my problem. When I can not solve it, I have canceled the subscription and returned the money from the license