Third time lucky: PIA leaves competition trailing. My third VPN provider and finally I have a service that is reliable and fast. Have tested now for over 3 months, not a single complaint from me. I've had no speed glitches and can change countries quickly. One product, one low price and all in my family can use simultaneously for 2 years. Thank you

easy to use without much knowledge Private Internet Access is very easy to use without much knowledge. I don't see any lose in internet speed. I'm very satisfied about this program and recommend also for beginners.

Security and Reliability equals loyalty I've been using PIA for years. I found them on a simple search, looking for a reliable VPN. They came highly recommended. I've had zero issues with them in the 7 + years I've been using their service. I spoke to customer service once, because I lost my account. I spoke to a lovely woman, who was very helpful in getting me sorted. That's the extent of my issues. I use it on multiple computers and my phone. It always works. It tells you what connections are geo-located. The rates are great. I remain a loyal customer.

Did not work in China Had to work in China for a few months. Took out a three-year subscription on the basis of reviews. Wherever I was in China: PIA did not work. Pityful smiles from my Chinese collegues, who all have six or seven VPN’s on their phones, not one of them being PIA. They gave me access to VPN’s that DID work. Requested a refund from PIA. Their reaction: ‘ well, this is China- and sometimes PIA does not work, there - and by way: you are too late to ask for a refund, so in spite of the fact that we sold you something that did not work and we kind of forgot to mention that in the sales blurb - no refund for you’. My personal advice (AND the advice of the people who have to work around the ‘VPN-harassment’ of the Chinese government each day:): if you have to be anywhere near China, take Shadowrocket.

The OG I love Private Internet Access VPN. They are a reliable, trustworthy, and economically priced solution for anyone concerned about their online privacy in an increasingly censored and misleading online world. -James D. Tolen