QC department is dropping the ball The iPhoneX that I ordered is supposed to be in "Very Good" condition. When I received it. There're issues here and there. First I had a hard time power on the phone, several times when it's powered on, it won't respond to the keys that I touched, and many times I didn't touch the touchpad, the phone would act on its own. I am not happy with my purchase and requested a full refund or exchange another one, which is really in "Very Good" condition. The QC department is not doing a good job testing the phone out before it was put out for purchase.

The Iphone 11 had to be returned The Iphone 11 had to be returned. My carrier, Sprint/Mobile said they could not connect the phone for whatever reason. I returned the phone and am very happy to report that a full refund was issued. I was very much relived and would not hesitate to order from incrediblephones again.

Phone is like new!! iPhone 8 Plus refurbished-Phone exactly as promised. Condition is excellent, looks brand new! Works well no problems noted at all. Well packed for shipping. Highly recommend Incrediblephones.com and verify that it is a safe site to order your next phone!

Great Great, i was so shocked tbh that the phone came in EARLIER than expected and in mint mint condition even after choosing the lowest condition. The only thing is there are the tiniest little scratch spots on the back not even scratches just tiny sprinkles (I expected way worse). Definitely try this site out !

You sold me a phone that was out of… You sold me a phone that was out of stock. The purchase was allowed to go through and a day later I received a message that the product was not available. Your company did offer an immediate refund and a $15 credit on a second purchase. However, I bought the same device through a different company.