My original order went to a different… My original order went to a different address via a mixup btw two orders. However here’s where Incredible shined. They tracked it and got it back to me inside of a few days. Laila did a fantastic job. Not use to such good service in these times with having to be on the phone for hours wondering if anything would get fixed. Laila and Incredible did an amazing job for me! Highly recommend them!

The thing I loved most about this… The thing I loved most about this company is the Customer Service! These guys go above and beyond to make sure your satisfied with your order.. Any corrections or changes needed to be made to your order their on it pronto! The response time is amazing whether it’s by email, text, or phone call! Highly recommend this drone rental company, I’m defiantly booking with only them in the near future.. I never do reviews. Let that sink in😏💯

My trusty IPhone 6+ was starting to die… My trusty IPhone 6+ was starting to die and I knew it was time to replace it. New IPhones are very expensive and buying them from T-MOBILE or another cell phone provider takes forever to pay off. I was hesitant about buying a used IPhone especially from a small unknown supplier. But the price was right and I read some good reviews about your company plus there was a money back guarantee. Expecting a used looking phone to my surprise the IPhone 7 looked and worked like a new phone. I am very satisfied with my new used phone and wouldn’t hesitate to do business with you in the future. Keep up the good work.

Bad experience all around (eventually remedied) Edit: Bryon from Incredible had a new phone shipped to me that met expectations. I’ve upgraded the rating to 3 stars. The phone was supposed to be “excellent” condition which meant free of scratches on the screen. It has a gnarly 1” scratch on the screen. It was supposed to have 80% battery, it dies in 20 minutes of use and has less than that %. I emailed customer service. I tried opening a chat. Neither were responded to. Will this get published? Unlikely. Bad experience.

You sold me a phone that was out of… You sold me a phone that was out of stock. The purchase was allowed to go through and a day later I received a message that the product was not available. Your company did offer an immediate refund and a $15 credit on a second purchase. However, I bought the same device through a different company.