Incredible

2820 Howard Cmns, 54313, Howard, United States
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4.15
Based on 20 Reviews

5

65.00%

4

5.00%

3

20.00%

2

0.00%

1

10.00%
About Incredible

Incredible is an online marketplace that exclusively sells refurbished phones. We work with a small network of highly-rated US sellers that have a track-record of selling quality refurbished devices. Our mission is to deliver a trustworthy, hassle-free buying experience, a wide selection, and great prices.

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JHegg
CA

Bad experience all around (eventually remedied) Edit: Bryon from Incredible had a new phone shipped to me that met expectations. I’ve upgraded the rating to 3 stars. The phone was supposed to be “excellent” condition which meant free of scratches on the screen. It has a gnarly 1” scratch on the screen. It was supposed to have 80% battery, it dies in 20 minutes of use and has less than that %. I emailed customer service. I tried opening a chat. Neither were responded to. Will this get published? Unlikely. Bad experience.

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Kerry Moreau
GB

The Iphone 11 had to be returned The Iphone 11 had to be returned. My carrier, Sprint/Mobile said they could not connect the phone for whatever reason. I returned the phone and am very happy to report that a full refund was issued. I was very much relived and would not hesitate to order from incrediblephones again.

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Cisco T.
GB

Delivery was delayed by 2 days so give… Delivery was delayed by 2 days so give yourself some room if needed by a certain date. Other than that, drone was practically new. Easy rental process. Very competitive pricing. Would def use their services again!

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Kflanery
GB

Unexplained refund I spent some time on other sites before I chose yours to purchase a used iPhone. My purchase was complete only the next day my money was refunded without an explanation. I'm guessing the product was no longer available.

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Austin Reyes
GB

Good not Great service Good not Great service, took a lot longer to get my rentals than advertised but partially was my fault no submitting my ID. Though I did rent 3 games out, one of the games Mario Super Tennis or something didn't work but the other two did so it was fine. Would like to see a reminder to attach Id during the rental submittance and more play testing before games ship. Besides those minor gripes good service, very friendly responsive and helpful.

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