QC department is dropping the ball The iPhoneX that I ordered is supposed to be in "Very Good" condition. When I received it. There're issues here and there. First I had a hard time power on the phone, several times when it's powered on, it won't respond to the keys that I touched, and many times I didn't touch the touchpad, the phone would act on its own. I am not happy with my purchase and requested a full refund or exchange another one, which is really in "Very Good" condition. The QC department is not doing a good job testing the phone out before it was put out for purchase.

My trusty IPhone 6+ was starting to die… My trusty IPhone 6+ was starting to die and I knew it was time to replace it. New IPhones are very expensive and buying them from T-MOBILE or another cell phone provider takes forever to pay off. I was hesitant about buying a used IPhone especially from a small unknown supplier. But the price was right and I read some good reviews about your company plus there was a money back guarantee. Expecting a used looking phone to my surprise the IPhone 7 looked and worked like a new phone. I am very satisfied with my new used phone and wouldn’t hesitate to do business with you in the future. Keep up the good work.

The Iphone 11 had to be returned The Iphone 11 had to be returned. My carrier, Sprint/Mobile said they could not connect the phone for whatever reason. I returned the phone and am very happy to report that a full refund was issued. I was very much relived and would not hesitate to order from incrediblephones again.

Great customer service and quality! I had a great experience with Incredible Phones! They contacted me right away when the option I'd chosen wasn't available and offered an alternative at a lower price. The phone is in great condition - I got a "good" level phone and as far as I can tell, it is just like new. It works great and arrived within 3 days of ordering. I will order from Incredible again!

I recently gave this company 1 star after many email exchanges I received my perfume today . Anne I recently gave thi company 1 star but since received my perfume wish to upgrade review now after many exchanges of emails i was advised it was out for delivery and received it on day i was promised.