Exceeded expectation Experienced drone guy here: Cheaper price than almost every other option. Great idea for a two week vacation. Extremely easy to Deal with as well! There’s additional insurance you can buy that provides peace of mind in addition to their reasonable policies.

You sold me a phone that was out of… You sold me a phone that was out of stock. The purchase was allowed to go through and a day later I received a message that the product was not available. Your company did offer an immediate refund and a $15 credit on a second purchase. However, I bought the same device through a different company.

The Iphone 11 had to be returned The Iphone 11 had to be returned. My carrier, Sprint/Mobile said they could not connect the phone for whatever reason. I returned the phone and am very happy to report that a full refund was issued. I was very much relived and would not hesitate to order from incrediblephones again.

Great Experience Great Experience. Easy process, good customer interaction (follow-up, status info, etc.). Drone arrived perfectly, worked great out of the box (but, as Crisp suggests, I highly recommend checking youtube first). A little tricky to get all the parts back in the box (it is delivered in the OEM box and so the packing is quite precise - maybe a small youtube video showing how to repack would make sense?).

QC department is dropping the ball The iPhoneX that I ordered is supposed to be in "Very Good" condition. When I received it. There're issues here and there. First I had a hard time power on the phone, several times when it's powered on, it won't respond to the keys that I touched, and many times I didn't touch the touchpad, the phone would act on its own. I am not happy with my purchase and requested a full refund or exchange another one, which is really in "Very Good" condition. The QC department is not doing a good job testing the phone out before it was put out for purchase.