QC department is dropping the ball The iPhoneX that I ordered is supposed to be in "Very Good" condition. When I received it. There're issues here and there. First I had a hard time power on the phone, several times when it's powered on, it won't respond to the keys that I touched, and many times I didn't touch the touchpad, the phone would act on its own. I am not happy with my purchase and requested a full refund or exchange another one, which is really in "Very Good" condition. The QC department is not doing a good job testing the phone out before it was put out for purchase.

I recently gave this company 1 star after many email exchanges I received my perfume today . Anne I recently gave thi company 1 star but since received my perfume wish to upgrade review now after many exchanges of emails i was advised it was out for delivery and received it on day i was promised.

More than you can bargain for! I ordered a fair IPhone XR that to my surprise was more than I bargained for. The phone was in exceptional condition. It is red and on the silent push up and down button the red paint was coming off a little and that was it. I was surely skeptical about ordering fearing I would receive some junk but I wouldn’t hesitate to order again from Incredible Phones. This is the way to go folks an affordable high end phone at a discounted price in good physical and working condition. I am looking forward to my future purchase. 😃

Very pleased with refurbished iPhone! Very pleased with refurbished iPhone. We just needed a phone for someone who seldom uses a cell phone and didn't want to pay top dollar for a new model. The phone we received was priced right, in very good condition and even came with a case that we didn't expect. The selection of phones was great, ordering was simple and easy, and delivery was right on time. We would definitely order from Incredible again!

My original order went to a different… My original order went to a different address via a mixup btw two orders. However here’s where Incredible shined. They tracked it and got it back to me inside of a few days. Laila did a fantastic job. Not use to such good service in these times with having to be on the phone for hours wondering if anything would get fixed. Laila and Incredible did an amazing job for me! Highly recommend them!