Timothy Gray
GBZinstall totally saved the day.. Zinstall totally saved the day... Simple instructions, clear 3rd party virus and firewall protection, install software and press go... I highly recommend and I will definitely use again when the need arises... Thanks again to the team at Zinstall..!!!
John
GBOutstanding service! I researched their service and decided to give them a try because of the recommendations of others. I was not disappointed at all! They answered all my questions before my purchase, kept me fully informed after the purchase and transferred all my files and applications, perfectly. I would unequivocally recommend them. You won't be disappointed.
Tony Goen
GBPositive experience I am impressed with the Zinstall software and ease of implementation to execute a migration. In the fine print I do have one suggestion: there does not seem to be an immediate reply to inquiries leading to some concern or even doubt about the capabilities of the software and frankly, the company. The angst for me was being in the dark and not knowing if help would arrive today, tomorrow, three days, next week, or ??????? If it would be possible to answer each phone call, chat, or voice mail quickly, it would make a big difference. I spent several days sticking like glue to my phone and hoping that someone would call. I understand that it takes time to answer and respond to inputs and questions, but I believe there would be significant improvement if I had just received a simple response, somewhat quickly, that simply said “we are currently backlogged but we should be able to contact you in the next 24 hours or so”, or “all of our technical agents are in the process of helping other clients at this time and someone should be able to contact you by Tuesday afternoon”, or “Our current scheduling backlog is approximately 12 hours. We will respond to your issue withing one day and possibly/hopefully sooner as our in-process work permits.” In the end I am very pleased with my “new” system and all Zinstall issues have been resolved. I still have a few issues to work with Dell and/or Microsoft. Having a liaison with these companies might be a positive impact; especially if you had a system for handoff of specific issues and contact information. Again, I have had a good experience and would recommend Zinstall to anyone going through the same process that I have.
R. Monroe
GBExcellent Product I purchased zinstall winwin to facilitate the transfer of 'everything' from an HP win11 laptop to an HP win11 laptop. I have done this in the past using backup and other utilities which usually took several days to accomplish. Due to prior experience with software advertising I was wary of zinstall's claims. I am pleased to say that their ad was spot on. This is an EXCELLENT product and well worth the money. The transfer was done over my home network, went without problems and was complete in a little over 4 hours. There were NO issues to take care of and everything was as it should be. Restarted the new laptop and went to work. Good Job ZINSTALL.
paul r
GBThe results of the transfer were excellent The results of the transfer were highly desirable and it really amazed me. Tech support was great except for a 3 day waiting period for them to reply. Still worth the snafu