Terrible Terrible, bad support and phone number is imposible to reach, it appears disconnected. Don't trust the company. Bad practices, zero client support.

Good product, easy to transfer I think it's a very interesting, useful tool for when you get a new pc. it has saved me much time in the setup and installation process. Data transfer was fast and simple, it went through by itself and i did not have to do anything. Then I restarted the new computer as it instructed, and it was just like my old computer in every way, except different icon arrangement because monitor size is different. So I am quite pleased with the process and the results.

I am so glad I got Zinstall for my… I am so glad I got Zinstall for my transfer. My old windows 7 computer was very slow. The tech from Zinstall, Gonzales G was very patient and stayed with me all the way. He even called me the next day to make sure the transfer took place 100% - it took over 8 hours to complete the transfer. I would not hesitate to use them again and of course if I’m lucky get Gonzalo again as my tech. It was so great to do it all over the phone at an agreed to time. I didn’t have to drag two computers to Best Buy to have a geek do the transfer. Zinstall and Gonzalo took care of everything. Never thought this transfer would ever take place, considering how slow and damaged by old computer was. Thank you Zinstall. Thank You Gonzalo!

My experience with Zinstall Win Win I just wanted to take a few minutes to talk about my experience with Zinstall Win Win. It worked exactly as advertised. I migrated everything from my 14 year old Dell PC running Windows 10 to my newly built PC running Windows 11. It took quite a long time but, in retrospect, that was my fault. I chose to use an old (slow) router between the old and new PC and, I believe, that had I used a crossover cable it would have been much faster. There was a minor glitch, post migration, on my new PC but an email to the Zinstall support staff was answered within about an hour with the solution. overall, my experience was outstanding.

Ultimately failed Zinstall seemed fairly easy per sales pitch, but I wanted to leave some files out of the transfer due to space limitations, and I ran into problems. At first, the problems had to be due to not shutting down security options, so I wrote support. They agreed and kindly send me the upgraded version for free cause I’d tried to shut everything down. That ran into other problems. Now I’m trying one last time and it’s been looping on the “validating” step at 99% for several hours. I’ve been using and moving laptop data since the mid 1980s. Why does everyone keep creating more difficult programs under the guise of ‘improving’ them? Two stars was due to their nice Support, but after the initial problem, they just kept giving me the same solution which was irrelevant at that point. Programming keeps getting worse each decade. The biggest companies are some of the worst. At least back in the 80s we had manuals with the software that was written with programmers. Now they have “support” sites where the only help is from other customers. Considering how wealthy these companies are, you’d think they’d care more about customer service. They don’t.