James Decker
GBMy experience with Zinstall Win Win I just wanted to take a few minutes to talk about my experience with Zinstall Win Win. It worked exactly as advertised. I migrated everything from my 14 year old Dell PC running Windows 10 to my newly built PC running Windows 11. It took quite a long time but, in retrospect, that was my fault. I chose to use an old (slow) router between the old and new PC and, I believe, that had I used a crossover cable it would have been much faster. There was a minor glitch, post migration, on my new PC but an email to the Zinstall support staff was answered within about an hour with the solution. overall, my experience was outstanding.
Karen Morison
GBUltimately failed Zinstall seemed fairly easy per sales pitch, but I wanted to leave some files out of the transfer due to space limitations, and I ran into problems. At first, the problems had to be due to not shutting down security options, so I wrote support. They agreed and kindly send me the upgraded version for free cause I’d tried to shut everything down. That ran into other problems. Now I’m trying one last time and it’s been looping on the “validating” step at 99% for several hours. I’ve been using and moving laptop data since the mid 1980s. Why does everyone keep creating more difficult programs under the guise of ‘improving’ them? Two stars was due to their nice Support, but after the initial problem, they just kept giving me the same solution which was irrelevant at that point. Programming keeps getting worse each decade. The biggest companies are some of the worst. At least back in the 80s we had manuals with the software that was written with programmers. Now they have “support” sites where the only help is from other customers. Considering how wealthy these companies are, you’d think they’d care more about customer service. They don’t.
Michelle Cruz
MXTerrible Terrible, bad support and phone number is imposible to reach, it appears disconnected. Don't trust the company. Bad practices, zero client support.
David B
GBWhat is your time worth? What is your time worth... $10hr, $20, $30....etc? How many hours would it take you to load a new computer with all your files, programs, apps, SW, contacts, favorites and even screen setups.... 5 hours, 10 hours or lasting over into days? I too was weighting the cost/benefits of buying Zinstall versus lower cost alternatives, but I'm glad I bought Zinstall. It was simple, seamless and precisely thorough. It tirelessly (Zinstall, not me!) ran for 7 hours overnight without any interjection required by me. Surprise, surprise, in the morning I had a mirror image of my old laptop on a new laptop, ready to use... and I didnt break a sweat! That's called a positive ROI! David, Haddonfield NJ
paul r
GBThe results of the transfer were excellent The results of the transfer were highly desirable and it really amazed me. Tech support was great except for a 3 day waiting period for them to reply. Still worth the snafu