Outstanding service! I researched their service and decided to give them a try because of the recommendations of others. I was not disappointed at all! They answered all my questions before my purchase, kept me fully informed after the purchase and transferred all my files and applications, perfectly. I would unequivocally recommend them. You won't be disappointed.

Problem Free Transfer From Windows 10 to 11 I have no Microsoft products other than the operating system. This product moved a good size MySQL database, home grown java programs, NetBeans, SQL Developer, Open Office, MoneyDance, TextPad, Thunderbird and Firefox effortlessly in under 3 hours. I did not even have to re-enter any licenses. Only issue was that I had to get a new driver for the scanner for my HP All-In-One printer. It is worth the extra cost!

Ultimately failed Zinstall seemed fairly easy per sales pitch, but I wanted to leave some files out of the transfer due to space limitations, and I ran into problems. At first, the problems had to be due to not shutting down security options, so I wrote support. They agreed and kindly send me the upgraded version for free cause I’d tried to shut everything down. That ran into other problems. Now I’m trying one last time and it’s been looping on the “validating” step at 99% for several hours. I’ve been using and moving laptop data since the mid 1980s. Why does everyone keep creating more difficult programs under the guise of ‘improving’ them? Two stars was due to their nice Support, but after the initial problem, they just kept giving me the same solution which was irrelevant at that point. Programming keeps getting worse each decade. The biggest companies are some of the worst. At least back in the 80s we had manuals with the software that was written with programmers. Now they have “support” sites where the only help is from other customers. Considering how wealthy these companies are, you’d think they’d care more about customer service. They don’t.

Zero support and no one could figure… Zero support and no one could figure out how to get past the windows login screen. Had to pay BestBut $100 to wipe the new computer so it could be returned!

Awesome Option for Computer Migration I was using Zinstall over Wi-Fi and the power went out due to high winds. The result was the new computer being an absolute mess. I sent Zinstall a message about this and then, because I am impatient, I tried another cheaper program and it didn't help at all. Zinstall responded back quickly, upgraded me free of charge to the external hard drive image process, and that worked beautifully!!! What an awesome company and product!