Timothy Gray
GBZinstall totally saved the day.. Zinstall totally saved the day... Simple instructions, clear 3rd party virus and firewall protection, install software and press go... I highly recommend and I will definitely use again when the need arises... Thanks again to the team at Zinstall..!!!
Brian Wolfe
GBBig claims, little delivered. Would not buy again. Was excited when I saw this and watched the demo, said the new computer would be exactly like the old one copy passwords, programs and so on, and would look the same. Well fail, did copy files and put on desktop, did not transfer passwords, programs (well you needed to enter the product code for the programs again). Also after paying you were encouraged to pay more for added services. Would not use again, not to mention how long it took to perform the transfer. The little video is totally misleading on the ease ir use and what actually gets transfered. Lastly when tried to do a chat for help, there was no response after about 10 minutes, so closed it.
Karen Morison
GBUltimately failed Zinstall seemed fairly easy per sales pitch, but I wanted to leave some files out of the transfer due to space limitations, and I ran into problems. At first, the problems had to be due to not shutting down security options, so I wrote support. They agreed and kindly send me the upgraded version for free cause I’d tried to shut everything down. That ran into other problems. Now I’m trying one last time and it’s been looping on the “validating” step at 99% for several hours. I’ve been using and moving laptop data since the mid 1980s. Why does everyone keep creating more difficult programs under the guise of ‘improving’ them? Two stars was due to their nice Support, but after the initial problem, they just kept giving me the same solution which was irrelevant at that point. Programming keeps getting worse each decade. The biggest companies are some of the worst. At least back in the 80s we had manuals with the software that was written with programmers. Now they have “support” sites where the only help is from other customers. Considering how wealthy these companies are, you’d think they’d care more about customer service. They don’t.
Michael Reilly
GBZero support and no one could figure… Zero support and no one could figure out how to get past the windows login screen. Had to pay BestBut $100 to wipe the new computer so it could be returned!
Philip J Cyr
GBI am so glad I got Zinstall for my… I am so glad I got Zinstall for my transfer. My old windows 7 computer was very slow. The tech from Zinstall, Gonzales G was very patient and stayed with me all the way. He even called me the next day to make sure the transfer took place 100% - it took over 8 hours to complete the transfer. I would not hesitate to use them again and of course if I’m lucky get Gonzalo again as my tech. It was so great to do it all over the phone at an agreed to time. I didn’t have to drag two computers to Best Buy to have a geek do the transfer. Zinstall and Gonzalo took care of everything. Never thought this transfer would ever take place, considering how slow and damaged by old computer was. Thank you Zinstall. Thank You Gonzalo!