The results of the transfer were excellent The results of the transfer were highly desirable and it really amazed me. Tech support was great except for a 3 day waiting period for them to reply. Still worth the snafu

Good product, easy to transfer I think it's a very interesting, useful tool for when you get a new pc. it has saved me much time in the setup and installation process. Data transfer was fast and simple, it went through by itself and i did not have to do anything. Then I restarted the new computer as it instructed, and it was just like my old computer in every way, except different icon arrangement because monitor size is different. So I am quite pleased with the process and the results.

Ultimately failed Zinstall seemed fairly easy per sales pitch, but I wanted to leave some files out of the transfer due to space limitations, and I ran into problems. At first, the problems had to be due to not shutting down security options, so I wrote support. They agreed and kindly send me the upgraded version for free cause I’d tried to shut everything down. That ran into other problems. Now I’m trying one last time and it’s been looping on the “validating” step at 99% for several hours. I’ve been using and moving laptop data since the mid 1980s. Why does everyone keep creating more difficult programs under the guise of ‘improving’ them? Two stars was due to their nice Support, but after the initial problem, they just kept giving me the same solution which was irrelevant at that point. Programming keeps getting worse each decade. The biggest companies are some of the worst. At least back in the 80s we had manuals with the software that was written with programmers. Now they have “support” sites where the only help is from other customers. Considering how wealthy these companies are, you’d think they’d care more about customer service. They don’t.

User Friendly This is a very user-friendly software. It doesn't interfere with your pc's other operations. It is easy to restore any files you selected to backup...Great support which has knowledgeable personnel. Swift response back. I highly recommend this program to anyone looking for a good backup.

Awesome Option for Computer Migration I was using Zinstall over Wi-Fi and the power went out due to high winds. The result was the new computer being an absolute mess. I sent Zinstall a message about this and then, because I am impatient, I tried another cheaper program and it didn't help at all. Zinstall responded back quickly, upgraded me free of charge to the external hard drive image process, and that worked beautifully!!! What an awesome company and product!