Positive experience I am impressed with the Zinstall software and ease of implementation to execute a migration. In the fine print I do have one suggestion: there does not seem to be an immediate reply to inquiries leading to some concern or even doubt about the capabilities of the software and frankly, the company. The angst for me was being in the dark and not knowing if help would arrive today, tomorrow, three days, next week, or ??????? If it would be possible to answer each phone call, chat, or voice mail quickly, it would make a big difference. I spent several days sticking like glue to my phone and hoping that someone would call. I understand that it takes time to answer and respond to inputs and questions, but I believe there would be significant improvement if I had just received a simple response, somewhat quickly, that simply said “we are currently backlogged but we should be able to contact you in the next 24 hours or so”, or “all of our technical agents are in the process of helping other clients at this time and someone should be able to contact you by Tuesday afternoon”, or “Our current scheduling backlog is approximately 12 hours. We will respond to your issue withing one day and possibly/hopefully sooner as our in-process work permits.” In the end I am very pleased with my “new” system and all Zinstall issues have been resolved. I still have a few issues to work with Dell and/or Microsoft. Having a liaison with these companies might be a positive impact; especially if you had a system for handoff of specific issues and contact information. Again, I have had a good experience and would recommend Zinstall to anyone going through the same process that I have.

Terrible Terrible, bad support and phone number is imposible to reach, it appears disconnected. Don't trust the company. Bad practices, zero client support.

I had some trouble transferring my data… I had some trouble transferring my data because of slow WIFI speed at the first location. The following day, at a better location, I then had trouble getting one computer to recognize the other. I contacted Zinstall rep through their link and they directed me how to resolve the issue. Their patience and help to teach this ''old dog'' new tricks is greatly appreciated. Their customer service Rep--Joe--was above and beyond any assistance I've had from other firms. Thank you.

My experience with Zinstall Win Win I just wanted to take a few minutes to talk about my experience with Zinstall Win Win. It worked exactly as advertised. I migrated everything from my 14 year old Dell PC running Windows 10 to my newly built PC running Windows 11. It took quite a long time but, in retrospect, that was my fault. I chose to use an old (slow) router between the old and new PC and, I believe, that had I used a crossover cable it would have been much faster. There was a minor glitch, post migration, on my new PC but an email to the Zinstall support staff was answered within about an hour with the solution. overall, my experience was outstanding.

Zinstall totally saved the day.. Zinstall totally saved the day... Simple instructions, clear 3rd party virus and firewall protection, install software and press go... I highly recommend and I will definitely use again when the need arises... Thanks again to the team at Zinstall..!!!