Fast service "fixed" a serious problem. I purchased a "Mini IT11 11th Gen Intel Core i7-i5 - i7-11390H 32GB RAM+2TB SSD" i7-11390H 32GB RAM+2TB SSD. on April 22nd 2023. I was very satisfied with this PC but, unfortunately, On November 28th 2023, the drive failed. The Geekom staff worked with me to try to resolve the issue but it could not be revived. They immediately sent me a replacement and it has been working flawlessly ever since. It was a fast & painless fix.

The computer I have now is pretty… The computer I have now is pretty solid. However, the first one I received was DOA. The main problem is that their support is atrocious. They were super slow and would only respond once per day. After a couple of weeks of trying stupid things everyone knew wouldn't get the computer to boot, they finally agreed to replace it. However, they wouldn't pay for return shipping. Finally, over a month from when I paid for the thing, I received a functional unit. I won't buy directly from them again but I might consider getting one of their computers from a reputable reseller with a decent customer service center.

Very good My order was shipped 3 days after I placed the order, arrived a couple days after that. The MiniPC was packaged in a fancy box, trivial to set up, and has been working flawlessly.

Ordering was easy and product came… Ordering was easy and product came quickly. Have been using this little computer (Mini IT-12) is a high performer and is versatile with other devices. AND, it fits very nicely on my limited space work bench! Was a good buy.

I've had a good experience with Geekom I've had a good experience with Geekom. I did a lot of research before buying. I was in the market for a cpu solely for music production. For the specs I got (I12, 1 TB SSD, and 32 Gb) it is great! It is fairly loud, so I had to come up with a solution to deaden the sound, and I would not use for gaming or video work, because it has general Intel Iris graphics card. But for what I'm doing, it's great. No issues.