Terrible customer service. Terrible customer service. Purchased the software tool Sunday 21st April. Unable to access account. Have sent multiple requests to their support team for help - I am being blatantly ignored. It's three days tomorrow since I purchased the software and I am still yet to be able to access my account. I've requested a full refund as they are not even acknowledging my polite requests to help. I expected more from such a good brand. Its not on and I am now £79.00 out of pocket and not sure how to get my money back as they don't respond. BE CAREFUL

Dodgy license renewal and refunds practices I have a problem with a licence renewal and asked Malwarebytes to refund me. They did without any difficulty - but then 10 weeks later I am battling with their billing partner (2Checkout / Veifone) to get my money back. I created a Trustpilot review for 2Checkout and found out that hundreds of posts complained about similar issues. Product vendors like Malwarebytes are aware of those issues with their 'partner'. So, as consumers, why bother witing negative reviews about those intermediaries, whom we didn't contract with in the first place, when vendors like Malwarebytes are responsible; they buy time from their 'partners' until we eventually give up on our legitimate claims.

PC and Online Protection You Can Trust I have been using Malwarebytes for some time now. They have expanded their product protection which now allows me to add it to my Android device(s). When I believe in a company and their product, I level up to the Pro coverage. Worth every penny. I don't have to worry about remembering to 'run' a program, Malwarebytes does it's thing, doesn't slow down my system and only alerts me when something important needs my attention. I highly recommend!

Best anti-virus program ever. Best anti-virus program ever. Malwarebytes has now twice helped me get rid of malware that I first time was aware of and second time not. If you're ever in need of a solid and well tested and trusted program, this is my go-to (as well as the go-to for so many others).

Best support team ever I was contacted their support team because I was scammed by 3rd party seller. Provided all the information and being honest. I am amazed, Malwarebytes just gave me 1 year premium licence what I originally purchased. Thank you very much!