Using the Malwarebytes app is a… Using the Malwarebytes app is a surefire way to double check that my computer is protected from malware. I also enjoy the many technical articles that educate users on all subject matter associated with online safety and malware scams.

Product is fine Product is fine. Customer service not helpful. I purchased this product years ago with activation and id number. Because it is now obsolete and no longer updating.. showing error. I contacted Malwarebytes explaining all and providing proof of ownership with id and activation code and name. They basically refused to acknowledge and rather have me pay again for their now subscription service. This is it, you buy something and later you need to buy it again for them to screw you for more money. Greed! In response ... Still awaiting your request. Here is a reference number for my purchase back in 2012 for a stand alone program that no longer functions as it should. ref 37244018

I have been using it for ten years, and it has never disappointed me. Malwarebytes anti-malware is one of a kind and will never let you down. I switched to him in 2013 after I stopped using the antivirus AVAST. The latest updates and pointless features have made that antivirus useless. It slowed down my computer, ate too much memory, and was of no help. A friend of my parents, who passed away several months ago, told us to use it because it is the best program for removing malware. That was how I discovered it in 2013. Every piece of malware, every trojan or worm, he removed or quarantined, unlike others who failed at it. There are moments when he will lag, but it won’t last that long. Use his extension with uBlock Origin for top-notch security and protection from spam and malware. I did that, and I never looked back.

Terrible customer service. Terrible customer service. Purchased the software tool Sunday 21st April. Unable to access account. Have sent multiple requests to their support team for help - I am being blatantly ignored. It's three days tomorrow since I purchased the software and I am still yet to be able to access my account. I've requested a full refund as they are not even acknowledging my polite requests to help. I expected more from such a good brand. Its not on and I am now £79.00 out of pocket and not sure how to get my money back as they don't respond. BE CAREFUL

Company keeps renewing my subscription… Company keeps renewing my subscription even though I haven't used their software in more than at least a year and have not had their software installed on any of my devices for at least the same amount of time. My credit card company is investigating them for fraudulent charges.