Product is fine Product is fine. Customer service not helpful. I purchased this product years ago with activation and id number. Because it is now obsolete and no longer updating.. showing error. I contacted Malwarebytes explaining all and providing proof of ownership with id and activation code and name. They basically refused to acknowledge and rather have me pay again for their now subscription service. This is it, you buy something and later you need to buy it again for them to screw you for more money. Greed! In response ... Still awaiting your request. Here is a reference number for my purchase back in 2012 for a stand alone program that no longer functions as it should. ref 37244018

Best support team ever I was contacted their support team because I was scammed by 3rd party seller. Provided all the information and being honest. I am amazed, Malwarebytes just gave me 1 year premium licence what I originally purchased. Thank you very much!

Malwarebytes Is A Life Saver My pc had been affected by a series of viruses. Normal antivirus software could not deal with these viruses. Thus, I tried using Malwarebytes, not only did it solve my problems, but it also found a number of hidden viruses that were affecting the performance of my computer. Since that day I have used Malwarebytes to keep my computer safe.

Terrible customer service. Terrible customer service. Purchased the software tool Sunday 21st April. Unable to access account. Have sent multiple requests to their support team for help - I am being blatantly ignored. It's three days tomorrow since I purchased the software and I am still yet to be able to access my account. I've requested a full refund as they are not even acknowledging my polite requests to help. I expected more from such a good brand. Its not on and I am now £79.00 out of pocket and not sure how to get my money back as they don't respond. BE CAREFUL

I am an active user of Request for Automatic Extension Database Update… I am an active user of Malwarebytes Browser Guard and I am experiencing an issue with the extension database update. After the initial installation, the extension still detects the old database. Some websites that should have been unblocked are still blocked. Therefore, I would like to propose an automatic update feature for the extension database. This feature would be very helpful to ensure that we always have the latest database and can access websites that should not be blocked. Thank you for considering my request. I look forward to seeing this improvement in the next update.