Product is fine Product is fine. Customer service not helpful. I purchased this product years ago with activation and id number. Because it is now obsolete and no longer updating.. showing error. I contacted Malwarebytes explaining all and providing proof of ownership with id and activation code and name. They basically refused to acknowledge and rather have me pay again for their now subscription service. This is it, you buy something and later you need to buy it again for them to screw you for more money. Greed! In response ... Still awaiting your request. Here is a reference number for my purchase back in 2012 for a stand alone program that no longer functions as it should. ref 37244018

Best anti-virus program ever. Best anti-virus program ever. Malwarebytes has now twice helped me get rid of malware that I first time was aware of and second time not. If you're ever in need of a solid and well tested and trusted program, this is my go-to (as well as the go-to for so many others).

What's my "goto" tool - Malwarebytes!!! I've been using Malwarebytes since appx 2010, for my own systems, as well as troubleshooting customer systems. While there are some things that I'd like to see a little differently, my overall experience is, in 2 words, "Freakin' Awesome"! 1) I've never had a total failure with Malwarebytes, that's one of the reasons I rely so heavily on it, and 2) If I have "issues" or need some assistance, their Tech Support is readily available, and we've ALWAYS resolved the issue. My most recent issue wa with an installation where the license key, although valid, would not refresh beyond the previous end date. It took a little but we resolved it in pretty short order., One of the "issues" I have is that Tech Support is on the other side of the world. They follow a book of "procedural steps", and sometimes it takes a more human "approach" to get to the root of the issue. That being said...I would NOT trade Malwarebytes for ANY of my other tools. IT is ALWAYS my 1st attack tool!!!

Company keeps renewing my subscription… Company keeps renewing my subscription even though I haven't used their software in more than at least a year and have not had their software installed on any of my devices for at least the same amount of time. My credit card company is investigating them for fraudulent charges.

Terrible customer service. Terrible customer service. Purchased the software tool Sunday 21st April. Unable to access account. Have sent multiple requests to their support team for help - I am being blatantly ignored. It's three days tomorrow since I purchased the software and I am still yet to be able to access my account. I've requested a full refund as they are not even acknowledging my polite requests to help. I expected more from such a good brand. Its not on and I am now £79.00 out of pocket and not sure how to get my money back as they don't respond. BE CAREFUL