Dodgy license renewal and refunds practices I have a problem with a licence renewal and asked Malwarebytes to refund me. They did without any difficulty - but then 10 weeks later I am battling with their billing partner (2Checkout / Veifone) to get my money back. I created a Trustpilot review for 2Checkout and found out that hundreds of posts complained about similar issues. Product vendors like Malwarebytes are aware of those issues with their 'partner'. So, as consumers, why bother witing negative reviews about those intermediaries, whom we didn't contract with in the first place, when vendors like Malwarebytes are responsible; they buy time from their 'partners' until we eventually give up on our legitimate claims.

This is a very unique company that… This is a very unique company that makes you feel like that actually care. I am only sorry it took me so long to join. Very good experience.

I have been using it for ten years, and it has never disappointed me. Malwarebytes anti-malware is one of a kind and will never let you down. I switched to him in 2013 after I stopped using the antivirus AVAST. The latest updates and pointless features have made that antivirus useless. It slowed down my computer, ate too much memory, and was of no help. A friend of my parents, who passed away several months ago, told us to use it because it is the best program for removing malware. That was how I discovered it in 2013. Every piece of malware, every trojan or worm, he removed or quarantined, unlike others who failed at it. There are moments when he will lag, but it won’t last that long. Use his extension with uBlock Origin for top-notch security and protection from spam and malware. I did that, and I never looked back.

Best anti-virus program ever. Best anti-virus program ever. Malwarebytes has now twice helped me get rid of malware that I first time was aware of and second time not. If you're ever in need of a solid and well tested and trusted program, this is my go-to (as well as the go-to for so many others).

Product is fine Product is fine. Customer service not helpful. I purchased this product years ago with activation and id number. Because it is now obsolete and no longer updating.. showing error. I contacted Malwarebytes explaining all and providing proof of ownership with id and activation code and name. They basically refused to acknowledge and rather have me pay again for their now subscription service. This is it, you buy something and later you need to buy it again for them to screw you for more money. Greed! In response ... Still awaiting your request. Here is a reference number for my purchase back in 2012 for a stand alone program that no longer functions as it should. ref 37244018