Terrible customer service. Terrible customer service. Purchased the software tool Sunday 21st April. Unable to access account. Have sent multiple requests to their support team for help - I am being blatantly ignored. It's three days tomorrow since I purchased the software and I am still yet to be able to access my account. I've requested a full refund as they are not even acknowledging my polite requests to help. I expected more from such a good brand. Its not on and I am now £79.00 out of pocket and not sure how to get my money back as they don't respond. BE CAREFUL

I have been using it for ten years, and it has never disappointed me. Malwarebytes anti-malware is one of a kind and will never let you down. I switched to him in 2013 after I stopped using the antivirus AVAST. The latest updates and pointless features have made that antivirus useless. It slowed down my computer, ate too much memory, and was of no help. A friend of my parents, who passed away several months ago, told us to use it because it is the best program for removing malware. That was how I discovered it in 2013. Every piece of malware, every trojan or worm, he removed or quarantined, unlike others who failed at it. There are moments when he will lag, but it won’t last that long. Use his extension with uBlock Origin for top-notch security and protection from spam and malware. I did that, and I never looked back.

BEST ANTI-MALWARE SOFTWARE I am obsessed with Antivirus and malware programs and I tried a lot (more than 24) after trying every one I finally settle on one and that is Malwarebytes. I first used a trial version a long time ago and I love the software so I buy it. In 2012 I buy a lifetime subscription to the software. Since then I had no worries about Viruses, Malware, Spyware, Trojans, rootkits or any malicious URL, spam or Phishing.

I use Malwarebytes on all my computers I use Malwarebytes Premium on both of my work computers (software development). I've also installed it on my wife's computer and both of our laptops. I recommend Malwarebytes to my friends when they realize they have some sort of issue when their browser gets taken over. It always seems to solve their issue.

Product is fine Product is fine. Customer service not helpful. I purchased this product years ago with activation and id number. Because it is now obsolete and no longer updating.. showing error. I contacted Malwarebytes explaining all and providing proof of ownership with id and activation code and name. They basically refused to acknowledge and rather have me pay again for their now subscription service. This is it, you buy something and later you need to buy it again for them to screw you for more money. Greed! In response ... Still awaiting your request. Here is a reference number for my purchase back in 2012 for a stand alone program that no longer functions as it should. ref 37244018