Laszlo
GBBest support team ever I was contacted their support team because I was scammed by 3rd party seller. Provided all the information and being honest. I am amazed, Malwarebytes just gave me 1 year premium licence what I originally purchased. Thank you very much!
SheldonS
GBWhat's my "goto" tool - Malwarebytes!!! I've been using Malwarebytes since appx 2010, for my own systems, as well as troubleshooting customer systems. While there are some things that I'd like to see a little differently, my overall experience is, in 2 words, "Freakin' Awesome"! 1) I've never had a total failure with Malwarebytes, that's one of the reasons I rely so heavily on it, and 2) If I have "issues" or need some assistance, their Tech Support is readily available, and we've ALWAYS resolved the issue. My most recent issue wa with an installation where the license key, although valid, would not refresh beyond the previous end date. It took a little but we resolved it in pretty short order., One of the "issues" I have is that Tech Support is on the other side of the world. They follow a book of "procedural steps", and sometimes it takes a more human "approach" to get to the root of the issue. That being said...I would NOT trade Malwarebytes for ANY of my other tools. IT is ALWAYS my 1st attack tool!!!
Sam
GBPC and Online Protection You Can Trust I have been using Malwarebytes for some time now. They have expanded their product protection which now allows me to add it to my Android device(s). When I believe in a company and their product, I level up to the Pro coverage. Worth every penny. I don't have to worry about remembering to 'run' a program, Malwarebytes does it's thing, doesn't slow down my system and only alerts me when something important needs my attention. I highly recommend!
Daniel Lane
AULast year there was a problem with the… Last year there was a problem with the auto update, I had an enormous multi hundred gig software download happen which cost me around $300.00 in excess data.. Malwarebytes were quick to rectify the situation and completely reimbursed me. Great company that stands by their product, which also is a great product, have been using it for years and can rest assured that my phone is protected.
Simon
GBTerrible customer service. Terrible customer service. Purchased the software tool Sunday 21st April. Unable to access account. Have sent multiple requests to their support team for help - I am being blatantly ignored. It's three days tomorrow since I purchased the software and I am still yet to be able to access my account. I've requested a full refund as they are not even acknowledging my polite requests to help. I expected more from such a good brand. Its not on and I am now £79.00 out of pocket and not sure how to get my money back as they don't respond. BE CAREFUL