Dodgy license renewal and refunds practices I have a problem with a licence renewal and asked Malwarebytes to refund me. They did without any difficulty - but then 10 weeks later I am battling with their billing partner (2Checkout / Veifone) to get my money back. I created a Trustpilot review for 2Checkout and found out that hundreds of posts complained about similar issues. Product vendors like Malwarebytes are aware of those issues with their 'partner'. So, as consumers, why bother witing negative reviews about those intermediaries, whom we didn't contract with in the first place, when vendors like Malwarebytes are responsible; they buy time from their 'partners' until we eventually give up on our legitimate claims.

Best support team ever I was contacted their support team because I was scammed by 3rd party seller. Provided all the information and being honest. I am amazed, Malwarebytes just gave me 1 year premium licence what I originally purchased. Thank you very much!

I have been using it for ten years, and it has never disappointed me. Malwarebytes anti-malware is one of a kind and will never let you down. I switched to him in 2013 after I stopped using the antivirus AVAST. The latest updates and pointless features have made that antivirus useless. It slowed down my computer, ate too much memory, and was of no help. A friend of my parents, who passed away several months ago, told us to use it because it is the best program for removing malware. That was how I discovered it in 2013. Every piece of malware, every trojan or worm, he removed or quarantined, unlike others who failed at it. There are moments when he will lag, but it won’t last that long. Use his extension with uBlock Origin for top-notch security and protection from spam and malware. I did that, and I never looked back.

Terrible customer service. Terrible customer service. Purchased the software tool Sunday 21st April. Unable to access account. Have sent multiple requests to their support team for help - I am being blatantly ignored. It's three days tomorrow since I purchased the software and I am still yet to be able to access my account. I've requested a full refund as they are not even acknowledging my polite requests to help. I expected more from such a good brand. Its not on and I am now £79.00 out of pocket and not sure how to get my money back as they don't respond. BE CAREFUL

I am an active user of Request for Automatic Extension Database Update… I am an active user of Malwarebytes Browser Guard and I am experiencing an issue with the extension database update. After the initial installation, the extension still detects the old database. Some websites that should have been unblocked are still blocked. Therefore, I would like to propose an automatic update feature for the extension database. This feature would be very helpful to ensure that we always have the latest database and can access websites that should not be blocked. Thank you for considering my request. I look forward to seeing this improvement in the next update.