Terrible customer service. Terrible customer service. Purchased the software tool Sunday 21st April. Unable to access account. Have sent multiple requests to their support team for help - I am being blatantly ignored. It's three days tomorrow since I purchased the software and I am still yet to be able to access my account. I've requested a full refund as they are not even acknowledging my polite requests to help. I expected more from such a good brand. Its not on and I am now £79.00 out of pocket and not sure how to get my money back as they don't respond. BE CAREFUL

Using the Malwarebytes app is a… Using the Malwarebytes app is a surefire way to double check that my computer is protected from malware. I also enjoy the many technical articles that educate users on all subject matter associated with online safety and malware scams.

Dodgy license renewal and refunds practices I have a problem with a licence renewal and asked Malwarebytes to refund me. They did without any difficulty - but then 10 weeks later I am battling with their billing partner (2Checkout / Veifone) to get my money back. I created a Trustpilot review for 2Checkout and found out that hundreds of posts complained about similar issues. Product vendors like Malwarebytes are aware of those issues with their 'partner'. So, as consumers, why bother witing negative reviews about those intermediaries, whom we didn't contract with in the first place, when vendors like Malwarebytes are responsible; they buy time from their 'partners' until we eventually give up on our legitimate claims.

Company keeps renewing my subscription… Company keeps renewing my subscription even though I haven't used their software in more than at least a year and have not had their software installed on any of my devices for at least the same amount of time. My credit card company is investigating them for fraudulent charges.

Must have for peace of mind Used Malwarebytes for many years, on multiple devices, not only on my own, but on many others, has worked like a charm. Never had any data compromised with this always running in the background, and neither has anyone else I know. Its really lightweight, detects fast, scans fast, updates fast, blocks virus's and trojan's fast. As long as you have their web, malware, ransomware and exploit protection on, which are enabled by default Malwarebytes, you can sleep safe at night. If you're going to invest in something to keep your devices safe, this is the one.