Best support team ever I was contacted their support team because I was scammed by 3rd party seller. Provided all the information and being honest. I am amazed, Malwarebytes just gave me 1 year premium licence what I originally purchased. Thank you very much!

Terrible customer service. Terrible customer service. Purchased the software tool Sunday 21st April. Unable to access account. Have sent multiple requests to their support team for help - I am being blatantly ignored. It's three days tomorrow since I purchased the software and I am still yet to be able to access my account. I've requested a full refund as they are not even acknowledging my polite requests to help. I expected more from such a good brand. Its not on and I am now £79.00 out of pocket and not sure how to get my money back as they don't respond. BE CAREFUL

The essential Antivirus. I love Malwarebytes. I give 4 stars simply because of the false positives it deletes when I don't want it to. Like Game trainer exe files for example. But It's tight and great in dark mode. Recommended for sure.

Dodgy license renewal and refunds practices I have a problem with a licence renewal and asked Malwarebytes to refund me. They did without any difficulty - but then 10 weeks later I am battling with their billing partner (2Checkout / Veifone) to get my money back. I created a Trustpilot review for 2Checkout and found out that hundreds of posts complained about similar issues. Product vendors like Malwarebytes are aware of those issues with their 'partner'. So, as consumers, why bother witing negative reviews about those intermediaries, whom we didn't contract with in the first place, when vendors like Malwarebytes are responsible; they buy time from their 'partners' until we eventually give up on our legitimate claims.

Must have for peace of mind Used Malwarebytes for many years, on multiple devices, not only on my own, but on many others, has worked like a charm. Never had any data compromised with this always running in the background, and neither has anyone else I know. Its really lightweight, detects fast, scans fast, updates fast, blocks virus's and trojan's fast. As long as you have their web, malware, ransomware and exploit protection on, which are enabled by default Malwarebytes, you can sleep safe at night. If you're going to invest in something to keep your devices safe, this is the one.