Terrible customer service. Terrible customer service. Purchased the software tool Sunday 21st April. Unable to access account. Have sent multiple requests to their support team for help - I am being blatantly ignored. It's three days tomorrow since I purchased the software and I am still yet to be able to access my account. I've requested a full refund as they are not even acknowledging my polite requests to help. I expected more from such a good brand. Its not on and I am now £79.00 out of pocket and not sure how to get my money back as they don't respond. BE CAREFUL

Best support team ever I was contacted their support team because I was scammed by 3rd party seller. Provided all the information and being honest. I am amazed, Malwarebytes just gave me 1 year premium licence what I originally purchased. Thank you very much!

Dodgy license renewal and refunds practices I have a problem with a licence renewal and asked Malwarebytes to refund me. They did without any difficulty - but then 10 weeks later I am battling with their billing partner (2Checkout / Veifone) to get my money back. I created a Trustpilot review for 2Checkout and found out that hundreds of posts complained about similar issues. Product vendors like Malwarebytes are aware of those issues with their 'partner'. So, as consumers, why bother witing negative reviews about those intermediaries, whom we didn't contract with in the first place, when vendors like Malwarebytes are responsible; they buy time from their 'partners' until we eventually give up on our legitimate claims.

I use Malwarebytes on all my computers I use Malwarebytes Premium on both of my work computers (software development). I've also installed it on my wife's computer and both of our laptops. I recommend Malwarebytes to my friends when they realize they have some sort of issue when their browser gets taken over. It always seems to solve their issue.

BEST ANTI-MALWARE SOFTWARE I am obsessed with Antivirus and malware programs and I tried a lot (more than 24) after trying every one I finally settle on one and that is Malwarebytes. I first used a trial version a long time ago and I love the software so I buy it. In 2012 I buy a lifetime subscription to the software. Since then I had no worries about Viruses, Malware, Spyware, Trojans, rootkits or any malicious URL, spam or Phishing.