Paul H.
GBCompany keeps renewing my subscription… Company keeps renewing my subscription even though I haven't used their software in more than at least a year and have not had their software installed on any of my devices for at least the same amount of time. My credit card company is investigating them for fraudulent charges.
Golf R
AUProduct is fine Product is fine. Customer service not helpful. I purchased this product years ago with activation and id number. Because it is now obsolete and no longer updating.. showing error. I contacted Malwarebytes explaining all and providing proof of ownership with id and activation code and name. They basically refused to acknowledge and rather have me pay again for their now subscription service. This is it, you buy something and later you need to buy it again for them to screw you for more money. Greed! In response ... Still awaiting your request. Here is a reference number for my purchase back in 2012 for a stand alone program that no longer functions as it should. ref 37244018
Philippe
CHNos virus-scan for usb devices Since more than 3 years, we ask (feature request) that Endpoints of Malwarebytes on Mac to be able to scan an USB-Device for viruses. Now, this function is still NOT available after multiple requests. Right-click and scan should not be a difficult function !!!
HASAN KHORASANY
GBBEST ANTI-MALWARE SOFTWARE I am obsessed with Antivirus and malware programs and I tried a lot (more than 24) after trying every one I finally settle on one and that is Malwarebytes. I first used a trial version a long time ago and I love the software so I buy it. In 2012 I buy a lifetime subscription to the software. Since then I had no worries about Viruses, Malware, Spyware, Trojans, rootkits or any malicious URL, spam or Phishing.
Simon
GBTerrible customer service. Terrible customer service. Purchased the software tool Sunday 21st April. Unable to access account. Have sent multiple requests to their support team for help - I am being blatantly ignored. It's three days tomorrow since I purchased the software and I am still yet to be able to access my account. I've requested a full refund as they are not even acknowledging my polite requests to help. I expected more from such a good brand. Its not on and I am now £79.00 out of pocket and not sure how to get my money back as they don't respond. BE CAREFUL