What's my "goto" tool - Malwarebytes!!! I've been using Malwarebytes since appx 2010, for my own systems, as well as troubleshooting customer systems. While there are some things that I'd like to see a little differently, my overall experience is, in 2 words, "Freakin' Awesome"! 1) I've never had a total failure with Malwarebytes, that's one of the reasons I rely so heavily on it, and 2) If I have "issues" or need some assistance, their Tech Support is readily available, and we've ALWAYS resolved the issue. My most recent issue wa with an installation where the license key, although valid, would not refresh beyond the previous end date. It took a little but we resolved it in pretty short order., One of the "issues" I have is that Tech Support is on the other side of the world. They follow a book of "procedural steps", and sometimes it takes a more human "approach" to get to the root of the issue. That being said...I would NOT trade Malwarebytes for ANY of my other tools. IT is ALWAYS my 1st attack tool!!!

Nos virus-scan for usb devices Since more than 3 years, we ask (feature request) that Endpoints of Malwarebytes on Mac to be able to scan an USB-Device for viruses. Now, this function is still NOT available after multiple requests. Right-click and scan should not be a difficult function !!!

This is a very unique company that… This is a very unique company that makes you feel like that actually care. I am only sorry it took me so long to join. Very good experience.

Using the Malwarebytes app is a… Using the Malwarebytes app is a surefire way to double check that my computer is protected from malware. I also enjoy the many technical articles that educate users on all subject matter associated with online safety and malware scams.

Dodgy license renewal and refunds practices I have a problem with a licence renewal and asked Malwarebytes to refund me. They did without any difficulty - but then 10 weeks later I am battling with their billing partner (2Checkout / Veifone) to get my money back. I created a Trustpilot review for 2Checkout and found out that hundreds of posts complained about similar issues. Product vendors like Malwarebytes are aware of those issues with their 'partner'. So, as consumers, why bother witing negative reviews about those intermediaries, whom we didn't contract with in the first place, when vendors like Malwarebytes are responsible; they buy time from their 'partners' until we eventually give up on our legitimate claims.