Victoria Humphrey
GBBest and easiest form builder I've been using OptInMonster for several years and they have the best customer of any company I've dealt with online. Very responsive and quick responses must be in their mission statement. By the way, the product is the best and easiest form builder I have ever used.
Joshua Stevens
PTGreat Product + Great Support Just wanted to give a quick review to anyone interested in OptinMonster. It’s a great product with tons of customizability and features. Literally more options than you can try out. Diverse triggering abilities and easy integration with other platforms or webhooks. In addition, the customer support is top notch! (literally never had better, shoutout to Mustafa who has helped me countless times) Couldn’t be happier!
customer
GBThey will auto-renew you for WAY more than you think Unbelievably bad customer service. Bought a one-year contract, had no idea that it was going to automatically renew. It automatically renewed for a LOT more money than I paid for the first year. I have gotten ALMOST ZERO leads, and even less good ones. When I asked for a PARTIAL refund, once I saw that this renewed for ALMOST $1,000, they replied that I missed my 14-day window and it was non-negotiable. I will be filing this review every single place I can find so that people don't fall for this company's terrible antics.
Brianna Dimas
GBGreat tool for nonprofits! The American Immigration Council has had a great experience working with OptinMonster for our fundraising campaigns. The platform has allowed us to reach new audiences through our website integration.
Ben Tichband
GBOptoutMonster of their "auto upgrades". Our account auto upgraded, whatever that means, despite the fact we hadn't used it for months and we were billed nearly $1,000. We didn't get any notification and by the time we noticed the charge on our statements were told it couldn't be cancelled as we are outside the 14 day windrow. The strict policy of not refunding after 14 days is quoted a lot in these reviews, the fact they need a strict policy suggests that lots of people are not happy!. So be careful what you sign up for.