Industry Leading Customer Support We very rarely need support, but when we do, it always exceeds expectations. We took advantage recently of a free legacy campaign migration. Not only did they perform the migration in under 24 hours, but they created a very in depth, helpful video showing what they did, how to self help in the future, and where to find the new campaigns. Amazing!

Simply fantastic Simply fantastic, borderline priceless. As a developer, OptinMonster allows me to create opt-in forms quickly on my websites to capture (and later monetise) new users. The best things about OptinMonster are: - the JavaScript API (to allow for much more complicated popups e.g. displaying location names or shipping costs). - the support for Webhooks (to allow the captured details to hit our backend CRMs. - the support for split-testing, exit-intent popups, mobile/desktop segmentation and just generally the amount of targeting options (nobody else comes close). - the support offered by their team. I pay around $600 for OptinMonster and its returns are 20x that every year. Needless to say, it's an essential for my business and no other lead generation tool comes close.

Excellent customer service! I've had excellent experiences dealing with customer service. They were kind and helpful. I had trouble creating a popup at first, but they walked me through it and even assisted in the creation on their end! Great company, and definitely the best popup plugin I've ever used.

Love the tool and the support team is… Love the tool and the support team is fast and friendly. I can defenitly recommend OptinMonster. Thanks a lot!

They will auto-renew you for WAY more than you think Unbelievably bad customer service. Bought a one-year contract, had no idea that it was going to automatically renew. It automatically renewed for a LOT more money than I paid for the first year. I have gotten ALMOST ZERO leads, and even less good ones. When I asked for a PARTIAL refund, once I saw that this renewed for ALMOST $1,000, they replied that I missed my 14-day window and it was non-negotiable. I will be filing this review every single place I can find so that people don't fall for this company's terrible antics.