Intuitive pop-up builder, lots of trigger options The pop-up builder is very intuitive, and the trigger options are exhaustive.

OptinMonster is awesome OptinMonster is awesome! We were having trouble growing our email list on our website and came across OptinMonster as a solution. We are so glad we did! We averaged 10 new sign-ups a month before OptinMonster. We are now getting over 150 sign-ups a month! We also use it to help people navigate to our application page and we are seeing tremendous results from those campaigns as well. They have an amazing customer service team, too! My only regret is that we didn't find them soon.

OptoutMonster of their "auto upgrades". Our account auto upgraded, whatever that means, despite the fact we hadn't used it for months and we were billed nearly $1,000. We didn't get any notification and by the time we noticed the charge on our statements were told it couldn't be cancelled as we are outside the 14 day windrow. The strict policy of not refunding after 14 days is quoted a lot in these reviews, the fact they need a strict policy suggests that lots of people are not happy!. So be careful what you sign up for.

Excellent customer service! I've had excellent experiences dealing with customer service. They were kind and helpful. I had trouble creating a popup at first, but they walked me through it and even assisted in the creation on their end! Great company, and definitely the best popup plugin I've ever used.

Refund scam I wasn't expecting to be charged during the trial period, so I've tried cancelling my subscription. The website said that is an unconditional 14-day money-back guarantee. However, it is impossible to open a ticket when I select the option "I would like to request a refund". Is it a coincidence? I don't think so. I just want my money back. As soon as possible.