JC
GBBest Vehicle GPS Service Our company has several dozen vehicles on the GPS Insight system. We've tried other services and feel GPS Insight's mapping, mobile app, and software are superior. When we need assistance, customer service and tech support have been responsive (and U.S.-based).
Jessica S
GBCrooks I have been a Rhino customer since before they were bought out by GPS Insight. Since GPS Insight bought them out, the customer service and billing has gone out the window. They charge whatever the want whenever they want. They changed their warranty and their customer service is horrible. Ultimately, we cancelled our services and went with another company because I do not have the time to argue with them. Now, after I have canceled and am owed a refund, they are continuing to charge my card on file. I have had to dispute the charge with my bank yet they are still charging me every other week. I am writing this review in hopes that this gets through to someone that can actually help me. I have gotten my bank involved and informed them multiple times that I do not authorize further charges yet Rhino/GPS insight keeps fraudulently charging my card. Do not do business with this overpriced crooked company.
Layla
GBPlatform/Service When utilizing this platform, I have found it to be very easy to navigate. Whenever there have been issues, the troubleshooting team is quick to respond with answers. One month where an issue arose that knocked out a few of our reporting devices; the Rhino team credited our account to offset the discrepancy- this was much appreciated.
Phil Black
GBSupport is incredible! We just had our vehicles installed with GPS Asset Tracking by GPS Insight. It seems there are a number of providers for this service (I reached out to 3 or 4), but very happy we went with GPS Insight. The value for the investment is incredible. There have been multiple contacts for questions through the sales process, post-sales and pre-install, and now post-install. Any of our questions have ALWAYS been answered extremely quickly - whether by phone or email. I'm actually blown away by the level of support we've gotten. We needed to delay our install date (our own fault) and GPS Insight was extremely flexible on the install date. So far, this has been an incredible experience. Highly recommended.
Phil Manes
GBMore than pays for itself Easy to install, intuitive and easy to use, fast competent support, and low cost. What's not to like?. GPS Insight has enabled us to decrease response times to customer requests. Thus increasing customer satisfaction. We now add additional stops daily that would have previously required return trips to same area. This makes us more efficient, saving us drive time, thus saving us money. GPS Insight more than pays for itself.