More than pays for itself Easy to install, intuitive and easy to use, fast competent support, and low cost. What's not to like?. GPS Insight has enabled us to decrease response times to customer requests. Thus increasing customer satisfaction. We now add additional stops daily that would have previously required return trips to same area. This makes us more efficient, saving us drive time, thus saving us money. GPS Insight more than pays for itself.

We haSignificant Issues with Support and Camera Systemve been using GPS Insight for… We have been using GPS Insight for monitoring our fleet's driving scores, which are crucial for our bonus structure. While the GPS telematics feature itself is satisfactory, we have encountered severe shortcomings with their support, communication, and camera systems that need addressing. Issues Faced: Camera Functionality: We experienced persistent issues with 5 of our cameras, which were critical for our operational needs. Despite multiple attempts to resolve these problems, it took over seven months for GPS Insight to respond, which is unacceptable in a business-critical environment. Support and Communication: The support from GPS Insight was considerably lacking. During incidents that required immediate attention, the delay in communication compounded our problems, notably during an accident that was poorly documented by the camera system, resulting in a legal setback for our company. Financial Impact: The resolution offered by GPS Insight was not proportional to the scale of inconvenience and financial strain their system failures caused. An offer to slightly reduce our agreement value felt insufficient against the backdrop of the issues faced. Comparison to Other Services: We recently signed with Samsara for our newest 12 vehicles. Their offering is not only 50% less expensive but also comes with a more manageable one-year commitment, highlighting a stark contrast in value and customer service. Conclusion: As a small business owner, my experience with GPS Insight has been profoundly disappointing. The lack of accountability and inadequate support have made it difficult to rely on their services for critical aspects of our operations. Moving forward, we hope to see improvements in their service delivery and customer care.

it's just ok to me it's just ok to me. I like being able to know where my drivers are and print landmark logs but the system itself seems a bit buggy. We always have conflicts and we seem to call about the same problems. I think some are driver error but most is system. We are constantly having to replace the cables. I haven't tried other sytems so I have no idea if it's any better than others on the market.

Great product works as intended Great product works as intended. Support could do a better job of explaining problems found and what they did to correct them. Local sales representatives would also be nice.

this is a great tool to find employees… this is a great tool to find employees on the road immediately gps helps determine if employees have arrived on time to job site and have departed in a timely matter. my favorite part are the reports and alerts.this lets you know how the vehicles are being treated by the employees from acceleration,braking,speeding and so on. i recommend gps for every company who wants to be more efficient and involved where there employees are at especially if you handle emergency calls you could find who is closest to site in need