Good GPS Choice Have been pleased with the purchase of this product. Wish I had more time to utilize the reports and many features. GPS Insight is always looking for opportunities to improve their product. Have always liked the cloud option as we need minimal internal IT support.

Great Company, Great Service We have been working with GPS insight for many years. Their team works very closely with ours to make sure our drivers and vehicles are safe at all times. They have always been extremely responsive to any issues making sure that service interruptions do not occur.

We haSignificant Issues with Support and Camera Systemve been using GPS Insight for… We have been using GPS Insight for monitoring our fleet's driving scores, which are crucial for our bonus structure. While the GPS telematics feature itself is satisfactory, we have encountered severe shortcomings with their support, communication, and camera systems that need addressing. Issues Faced: Camera Functionality: We experienced persistent issues with 5 of our cameras, which were critical for our operational needs. Despite multiple attempts to resolve these problems, it took over seven months for GPS Insight to respond, which is unacceptable in a business-critical environment. Support and Communication: The support from GPS Insight was considerably lacking. During incidents that required immediate attention, the delay in communication compounded our problems, notably during an accident that was poorly documented by the camera system, resulting in a legal setback for our company. Financial Impact: The resolution offered by GPS Insight was not proportional to the scale of inconvenience and financial strain their system failures caused. An offer to slightly reduce our agreement value felt insufficient against the backdrop of the issues faced. Comparison to Other Services: We recently signed with Samsara for our newest 12 vehicles. Their offering is not only 50% less expensive but also comes with a more manageable one-year commitment, highlighting a stark contrast in value and customer service. Conclusion: As a small business owner, my experience with GPS Insight has been profoundly disappointing. The lack of accountability and inadequate support have made it difficult to rely on their services for critical aspects of our operations. Moving forward, we hope to see improvements in their service delivery and customer care.

Terrible Company App was terrible, support was terrible. Once my 3G unit was out of date I tried on multiple occasions to get the updated 4G unit. Never got it. Couldn't get anyone to answer my calls or emails, so I tried to cancel my account. This took multiple attempts until I finally got a confirmation email that my account was cancelled. Company continued to bill me for another 5 months all while I was trying to contact accounting. I had to dispute the charges every month with my credit card company and finally just put a stop payment to where they can't bill me anymore.

Crooks I have been a Rhino customer since before they were bought out by GPS Insight. Since GPS Insight bought them out, the customer service and billing has gone out the window. They charge whatever the want whenever they want. They changed their warranty and their customer service is horrible. Ultimately, we cancelled our services and went with another company because I do not have the time to argue with them. Now, after I have canceled and am owed a refund, they are continuing to charge my card on file. I have had to dispute the charge with my bank yet they are still charging me every other week. I am writing this review in hopes that this gets through to someone that can actually help me. I have gotten my bank involved and informed them multiple times that I do not authorize further charges yet Rhino/GPS insight keeps fraudulently charging my card. Do not do business with this overpriced crooked company.