I have a small VPS server but they… I have a small VPS server but they treat me like an Enterprise with 20 dedicated servers. Their VPS service is somewhat new as they've specialized in colo or dedicated so there have been a couple of hiccups but they've listened to me with their brains engaged, and responded from knowledge (and not a script) and gave me either good advice, resolved the issue, and or pointed me to good documentation for self service. I truly hope they don't change. (other than to get a few new services up and running like the cloud server) Very Very happy.

Fantastic service Fantastic service. I've been with Hivelocity for about 8 years now. Being a novice, they are superb getting me through lots of issues I've faced over the years. From migration to simple DNS issues I had faced, their support to billings everything has been utter bliss. I don't think I'll be switching anytime in the future, they have gotten a customer for life.

Incredible tech support My business sites were down (not because of Hivelocity) and everyone of their support personnel helped me with the issue until it was resolved. It was probably over 10 hours of phone calls and emails. Douglas especially was a godsend. He got the other company on a 3 way call and wouldn't quit until the problem was resolved. So grateful for their expertise, patience and professionalism.

Zero downtime While support was great, the thing that stood out was what did not happen. No downtime, no network issues, no problems. Coupled with predictable pricing (looking at you AWS/Azure/Google Cloud) I can highly recommend Hivelocity

We've been with several hosting… We've been with several hosting providers in the past. Hivelocity is by far the best ones. Why? 1. There are almost no downtimes 2. When there are problems - their technical support answers super fast 3. When they answer - they answer to the point and don't give the robotic answers 4. Their services aren't the cheapest ones, but certainly worth the price.