Fantastic service Fantastic service. I've been with Hivelocity for about 8 years now. Being a novice, they are superb getting me through lots of issues I've faced over the years. From migration to simple DNS issues I had faced, their support to billings everything has been utter bliss. I don't think I'll be switching anytime in the future, they have gotten a customer for life.

Excellent Service at a Great Price Excellent Service at a Great Price I can't speak more highly about the tech support. This is the key differentiator between hosting companies in my opinion. Without exception, they have in-depth knowledge and diagnose and solve issues that come up quickly. On top of that, they are on-site so they can pop over to check the hardware anytime. Server and networks are high-speed and well-maintained, and all this for a great price.

Worst customer service. IPs are cheap but worst customer service. Multiple issues with upgrades and server changes with things they don't allow us to do like with IPs edits. They don't read tickets or replies on tickets, mostly skim over them resulting in having to repeat multiple times. Messages to upper management who told be to reach out to them if we had another issue was also filtered and/ or ignored.

A Dozen+ Years and a Dozen+ Servers Can't Be Wrong I've been with Hivelocity for more than a decade. I've had several servers of my own, plus I've recommended to many clients, and none of us has ever had any issues. The sales team and support team have been consistently the best in the industry....and I've been in this industry for around 30 years! I don't know how to recommend them any higher, but I would if I could. Thanks Hivelocity for always delivering above and beyond expectations.

Love u guys Love u guys, been your customer for about 2 years.. nothing to complain, from negotiating deals to shutting down our services due to Covid.. support is amazing as well, even after services down you helped us to get it up to restore some files we thought we lost.. I appreciate that big time.. Rafael Fernandes