Hivelocity continues to impress I've had servers with Hivelocity for nearly 5 years now. In that time I've yet to experience a single network drop. We've had a few instances of hardware failing, however the support team is always on top of it quickly and usually has a resolution in less than an hour. I had a problem with a Linux server that I just couldn't solve. I contacted support and they were able to identify the problem. Resolve it and get my services back online with little downtime. This really saved us from a world of trouble. So far hosting with HV has been a great call.

Game server hardware. We host our game server network on Hivelocity's bare metal hardware. We have used a few different providers and have never had more consistent performance than we do now. They are quick to respond to requests with their on-site techs.

Love u guys Love u guys, been your customer for about 2 years.. nothing to complain, from negotiating deals to shutting down our services due to Covid.. support is amazing as well, even after services down you helped us to get it up to restore some files we thought we lost.. I appreciate that big time.. Rafael Fernandes

Maybe Customer Service Isn't Dead In a world where customer service is dead, Hivelocity really stands out. Their technicians are fast, knowledgeable, and friendly. They don't throw the ball back over the wall; instead, they work with you to find a resolution. I've been with Hivelocity for over a decade and couldn't be happier.

Worst customer service. IPs are cheap but worst customer service. Multiple issues with upgrades and server changes with things they don't allow us to do like with IPs edits. They don't read tickets or replies on tickets, mostly skim over them resulting in having to repeat multiple times. Messages to upper management who told be to reach out to them if we had another issue was also filtered and/ or ignored.