A Dozen+ Years and a Dozen+ Servers Can't Be Wrong I've been with Hivelocity for more than a decade. I've had several servers of my own, plus I've recommended to many clients, and none of us has ever had any issues. The sales team and support team have been consistently the best in the industry....and I've been in this industry for around 30 years! I don't know how to recommend them any higher, but I would if I could. Thanks Hivelocity for always delivering above and beyond expectations.

Abuse Team Did Not Actually Investigate, Sided With a Groomer, Silenced Victims I run a social media site with ~60 active users on my server. Recently, one of the more well-known users on my site was revealed to have been grooming minors and abusing their partner. They were swiftly banned, and the community was informed to break contact with that individual, including anonymous testimony and censored evidence from some of the victims. Unfortunately, that individual filed an abuse complaint to Hivelocity, with links to the posts, claiming harassment despite the posts specifically saying to disconnect from the individual. My belief was that because Hivelocity is considered a white-glove service, they'd thoroughly investigate the abuse complaints and recognize that the abuse reports were made falsely. Unfortunately, this was not the case. Despite providing explanations, the Hivelocity Abuse Team would only reply to me with the simple reply of "Case remains open pending removal of posts." This happened repeatedly over the last month. Any time a survivor would even mention the individual, a new abuse report would go to Hivelocity, and Hivelocity would tell me to take the post down. This is a VERY dangerous precedent to set, and basically makes it an unsafe provider, considering anyone is capable of forcing me to remove content, simply by falsely reporting a post to Hivelocity. +1 star because their tech support is genuinely good. But... I can't trust Hivelocity.

Fantastic service Fantastic service. I've been with Hivelocity for about 8 years now. Being a novice, they are superb getting me through lots of issues I've faced over the years. From migration to simple DNS issues I had faced, their support to billings everything has been utter bliss. I don't think I'll be switching anytime in the future, they have gotten a customer for life.

Eli from NY is a great resource We've been a colocation customer for about a year now. I wanted to come here to praise one specific employee. Eli from Hivelocity's NY dc is one of the nicest people I have ever met in my life. He genuinely cares about our experience, always wants to help us with problems, and provides excellent advice in all situations we have needed it. I don't usually write reviews but I had to come here to talk about him. He has made our Hivelocity experience great and I really appreciate him for it.

Love u guys Love u guys, been your customer for about 2 years.. nothing to complain, from negotiating deals to shutting down our services due to Covid.. support is amazing as well, even after services down you helped us to get it up to restore some files we thought we lost.. I appreciate that big time.. Rafael Fernandes