My best experience with servers In the last 6 years I used the services of Amazon Cloud, Google Cloud, Alibaba Cloud, Microsoft Azure, OVH, RamNode, Digital Ocean, Vultr, TurnKeyInternet, Velia, and another one so cheap run by 1 guy which I don't remember. Even if I can say those services were good with a good support team, I must say Hivelocity gave me the best experience, with an extremely FAST an useful support. I'm not a IT professional but honestly I prefer to do everything by myself, and with their services I could go from an empty drive to a custom compiled kernel/image on a bare metal machine "overclocked" in the BIOS with recent Intel CPU. No downtime, at least the machine was up for months and I logged in 2/3 times a day and I never had any problem. And what made the difference is the PRICE for the VALUE. One simple Hivelocity bare metal server did the job of 23 Digital Ocean's VPS I was using when I chose to move.

Game server hardware. We host our game server network on Hivelocity's bare metal hardware. We have used a few different providers and have never had more consistent performance than we do now. They are quick to respond to requests with their on-site techs.

Worst customer service. IPs are cheap but worst customer service. Multiple issues with upgrades and server changes with things they don't allow us to do like with IPs edits. They don't read tickets or replies on tickets, mostly skim over them resulting in having to repeat multiple times. Messages to upper management who told be to reach out to them if we had another issue was also filtered and/ or ignored.

Maybe Customer Service Isn't Dead In a world where customer service is dead, Hivelocity really stands out. Their technicians are fast, knowledgeable, and friendly. They don't throw the ball back over the wall; instead, they work with you to find a resolution. I've been with Hivelocity for over a decade and couldn't be happier.

Top notch Customer Service Top notch Customer Service. Stellar bandwidth performance. Active social media. In the rare event that there is a network issue (saw one over two years), these guys and gals are quick to keep you updated as to what's going on and what's to be expected.