My best experience with servers In the last 6 years I used the services of Amazon Cloud, Google Cloud, Alibaba Cloud, Microsoft Azure, OVH, RamNode, Digital Ocean, Vultr, TurnKeyInternet, Velia, and another one so cheap run by 1 guy which I don't remember. Even if I can say those services were good with a good support team, I must say Hivelocity gave me the best experience, with an extremely FAST an useful support. I'm not a IT professional but honestly I prefer to do everything by myself, and with their services I could go from an empty drive to a custom compiled kernel/image on a bare metal machine "overclocked" in the BIOS with recent Intel CPU. No downtime, at least the machine was up for months and I logged in 2/3 times a day and I never had any problem. And what made the difference is the PRICE for the VALUE. One simple Hivelocity bare metal server did the job of 23 Digital Ocean's VPS I was using when I chose to move.

Fantastic service Fantastic service. I've been with Hivelocity for about 8 years now. Being a novice, they are superb getting me through lots of issues I've faced over the years. From migration to simple DNS issues I had faced, their support to billings everything has been utter bliss. I don't think I'll be switching anytime in the future, they have gotten a customer for life.

Lack of DDoS Protection Over the years, what was previously a 5-star service has degraded into a rather unhealthy and frankly appalling partnership. Hivelocity currently hosts around five machines, making up around 5% of our infrastructure overall. Of the numerous DCs we have worked with over the years, they have put in place more null routes on those 5 machines in one night, than we have received over a 7-year period across the other 95% of our infrastructure. Their DDOS 'mitigation', even at the paid level isn't mitigation, but instead a direct null of the IP address. There appears to be no filtering as part of the paid service. Support appears to have no understanding of how DDOS attacks work, and simply null route an IP address until an attack subsides - that doesn't feel particularly effective, given we have been forced into an outage due to their lack of protection for 5 hours so far this morning. Appalling service overall.

A Dozen+ Years and a Dozen+ Servers Can't Be Wrong I've been with Hivelocity for more than a decade. I've had several servers of my own, plus I've recommended to many clients, and none of us has ever had any issues. The sales team and support team have been consistently the best in the industry....and I've been in this industry for around 30 years! I don't know how to recommend them any higher, but I would if I could. Thanks Hivelocity for always delivering above and beyond expectations.

We've been with several hosting… We've been with several hosting providers in the past. Hivelocity is by far the best ones. Why? 1. There are almost no downtimes 2. When there are problems - their technical support answers super fast 3. When they answer - they answer to the point and don't give the robotic answers 4. Their services aren't the cheapest ones, but certainly worth the price.