WiltOS from the Perspective of a Long Time User I been working with WiltOS for a few years now purchasing the product before it was offically full launched. They have come a very long way from that time. The product has evolved extremely, and I feel David and WiltOS should be commended for the amazing work and changes they have made. Not only does the lightsaber system feel more clean, user friendly, and optimized. But the staff have been remarkable with providing support, assistance, and encouragement / guidance to their users. As someone that works customer support, I know it is easy, to depersonalize working with people. But David, Julian, Reaper & the community have gone above and beyond with providing quick and useful help and tips. Giving direct solutions and even being willing to explain things when asked never feeling like walls or robots. Great work guys. Keep it up.

Long-time repeat customer I've used wiltOS products for over four years now across multiple communities and have been more than satisfied by both the quality of their products and effectiveness of their support teams. I know through my own experience with their products that I can trust their work to be done competently and effectively, a quality that can be hard to come by. I've had to troubleshoot many PAID addons that have drastically affected my server's performance over the years, and not once has it been an addon from wiltOS Their support is both free and painless to work with. If you can follow instructions you won't run into any issues.

FR/EN - wiltOS Technologie Salutation, Je recommande vivement wiltOS Technologies, pour sa bonne réactivité malgré le nombre énorme de clients, qui dit beaucoup de clients dit un certain temps d'attente mais ceci n'est qu'un détail, de manière général tout le monde est gentil, l'atmosphère est bonne, je pense cependant qu'il faudrait parler un petit peu plus avec vos clients pour recueillir des idées et aussi dynamisé le lien client/fournisseur de services pour vous assuré une meilleur coopération. Greeting, I highly recommend wiltOS Technologies, for its good reactivity despite the huge number of customers, which says a lot of customers says a certain waiting time but this is only a detail, in general everyone is nice, the atmosphere is good, I think however that it would be necessary to speak a little more with your customers to collect ideas and also boosted the link customer / service provider to ensure better cooperation. Tristan Dikor Client ALCS-MCS.

Much better experience than I was told Much better experience than I was told. A friend told me that it was a nightmare to get his addon to work. But it was the exact opposite. After purchasing the addon I promptly responded to the ticket with my information and a few minutes later I was told my addon was ready to be processed within 1-2 days. Later that night, my addon was good to go. I followed the instructions they gave me and the addon worked perfectly right out of the box. I can't recommend them enough. So excited for the next line of addons they have in store.

Meh. ALSC is a great addon, customer support is what gets a low review, not only are support tickets long response times but I feel like I truly only get the right and correct support when the ceo responses to my tickets, the support agents don’t really help a lot as from my tickets. With a lot of clients and how long this company has been up I feel like by now that they should have support agents know what they are doing.