Affordable with great features I switched to IDrive because i need more storage than my current Google and Amazon backups for my phone, and the price for iDrive is better. I was pleasantly surprised that they also offer more options for a better price. The setup wasn't as user friendly as Google and Amazon, and the initial backup job as long, but you absolutely cannot beat their price for what they offer - i feel like i bought a cadillac for a bargain

Relief from Worry My objective with a cloud backup service is the ease of use as a minimum and the total image of my drive as a maximum. Though IDrive does not have the image-drive capability for Macs, that will not deter me from using IDrive for my Mac laptop. But it does provide me with an image of my Windows desktop, which is invaluable. I was a Back Blaze and Carbonite user. There's no relief from worry more than knowing that your children are okay and then what's gained from knowing your data is safe.

Best solution I've found, cheaper than alternatives I've used a few different backup solutions over the years and idrive has the best set of features and is reasonable priced compared to the others. I feel confident knowing when my backups are completed and being able to schedule them automatically. The dashboard is great and makes managing my devices easy. The interface could use some work but that's only a small gripe in the big picture.

CONTINUE TO BE DISCONNECTED WITH TECHNICAL SUPPORT TOTALLY USELESS - GO ELSEWHERE - I NEED HELP AND HAVE BEEN DISCONNECTED OVER AND OVER AND OVER AGAIN WHEN SPEAKING WITH SUPPORT CAN'T REACH ANYONE VIA LIVE CHAT EITHER. YOU DID RESPONDE TO MY PREVIOUS REVIEW SAYING TO EMAIL publicrelations and they could help - really??? I don't have time to email anyone and wait for a response. TOTALLY USELESS I've been trying to reach support and have been disconnected 3 times. Tried live chat also to no avail. Guess your support isn't as advertised. I need live help.

Great Customer Service + Helpful Product I purchased iDrive more for my phone than my computer. The backup for my computer has always run smoothly. While the app didn't work as well as I had hoped, the customer service team went above an beyond to help me troubleshoot. I would recommend iDrive to people looking for an affordable option for their backup needs. I'm looking forward to trying the iDrive Photos software as well.