Beats the competition Pricing is very good, providing better value per byte than its main competitors. It does exactly what it says on the box and it does it both smoothly and logically, with a GUI that doesn't take a week to come to terms with. My original backup (ca 4T data) took a predictably very long time to upload but, once that was out of the way, everything else worked nicely.

They charged when told not to I disputed a subscription charge with iDrive when they billed even after I directed them to not renew it. The $106.07 renewal amount was over 25 times the $4.24 charge for the previous year. I rejected their half price offer and insisted on a full refund. Despite their ever-changing descriptions of company policy, my persistent requests and filing a credit card dispute eventually led to them issue a full refund.

Learn from my mistake I had iDrive several years ago but chose not to renew it because I didn't want to pay for backup anymore. Well, my computer crashed recently - the dreaded blue screen of death - and I lost a lot of important work. At that moment, the fee seemed so insignificant compared to the cost in time and money to replace the lost records. I happily re-signed up with iDrive and feel good knowing that every morning at 3:00am my computer is backed up.

Affordable with great features I switched to IDrive because i need more storage than my current Google and Amazon backups for my phone, and the price for iDrive is better. I was pleasantly surprised that they also offer more options for a better price. The setup wasn't as user friendly as Google and Amazon, and the initial backup job as long, but you absolutely cannot beat their price for what they offer - i feel like i bought a cadillac for a bargain

Great Customer Service + Helpful Product I purchased iDrive more for my phone than my computer. The backup for my computer has always run smoothly. While the app didn't work as well as I had hoped, the customer service team went above an beyond to help me troubleshoot. I would recommend iDrive to people looking for an affordable option for their backup needs. I'm looking forward to trying the iDrive Photos software as well.