Learn from my mistake I had iDrive several years ago but chose not to renew it because I didn't want to pay for backup anymore. Well, my computer crashed recently - the dreaded blue screen of death - and I lost a lot of important work. At that moment, the fee seemed so insignificant compared to the cost in time and money to replace the lost records. I happily re-signed up with iDrive and feel good knowing that every morning at 3:00am my computer is backed up.

Gets the job done, simple to use. I have been using IDrive for several months now, and it is doing a great job of backing up my primary C drive as well as my two auxiliary drives full of RAW format photos and 4k video footage. It is simple to use and set up, and seems good enough for pro use. It also doesn't put too much of a load on the system unlike some competing products. I'm glad I purchased it, and it's a good value.

Beats the competition Pricing is very good, providing better value per byte than its main competitors. It does exactly what it says on the box and it does it both smoothly and logically, with a GUI that doesn't take a week to come to terms with. My original backup (ca 4T data) took a predictably very long time to upload but, once that was out of the way, everything else worked nicely.

Simplest peace of mind you can find Very simple to set up. For years I've been using a Synology NAS with built in redundancy to backup all my family's home videos - and with 2 kids who were performers their entire school lives, that's ALOT of performance videos! I was always worried about a catastrophic event like a fire taking out everything, and when I realized iDrive worked seamlessly with Synology, it was no brainer.

Been waiting for a refund for weeks Been waiting for a refund for weeks. No urgency at all, no thorough help. I feel bad for the people they’re taking transactions from, I’ve never been met with such nonchalance with their CUSTOMERS hard earned money.