Affordable with great features I switched to IDrive because i need more storage than my current Google and Amazon backups for my phone, and the price for iDrive is better. I was pleasantly surprised that they also offer more options for a better price. The setup wasn't as user friendly as Google and Amazon, and the initial backup job as long, but you absolutely cannot beat their price for what they offer - i feel like i bought a cadillac for a bargain

So far, so good! I subscribed to IDrive because I read that it offered the best value and great customer service. So far, that has proven accurate. I used the Express Backup option, the hard drive arrived within a day or two, and transferring my data was easy. I just mailed it back yesterday, but I expect a similarly smooth and user-friendly process once IDrive receives it and makes it available in the cloud. So far, so good!

I've been using them for over 5 years… I've been using them for over 5 years now and I've had outstanding experiences. I have a a lot of streaming video I backup and also some basic desktop PC, music and photos. Much of my backups are from external drives and I have only ever had one issue, that tech support quickly helped resolve. Once a year they will also send you an encrypted drive if you have a lot of data to backup to add at one time. You send it back and they upload it to your account. Works great and is free. For a personal backup system, it's fairly sophisticated but if you have some patience and some computer experience, it's manageable to setup and maintain. Some of the negative reviews appear to be more user related than system issues, in my opinion. Their log files have been useful in debugging any issues and the backups run unattended on computers that support background services to run properly. Especially if you have a few TB's of data, highly recommend.

Learn from my mistake I had iDrive several years ago but chose not to renew it because I didn't want to pay for backup anymore. Well, my computer crashed recently - the dreaded blue screen of death - and I lost a lot of important work. At that moment, the fee seemed so insignificant compared to the cost in time and money to replace the lost records. I happily re-signed up with iDrive and feel good knowing that every morning at 3:00am my computer is backed up.

Beats the competition Pricing is very good, providing better value per byte than its main competitors. It does exactly what it says on the box and it does it both smoothly and logically, with a GUI that doesn't take a week to come to terms with. My original backup (ca 4T data) took a predictably very long time to upload but, once that was out of the way, everything else worked nicely.