I have been using webroot for five plus… I have been using webroot for five plus years. When I had an issue I called support. The support tech said that in order for the issue to be fixed I had to pay $165.00. I only wanted them to restart the software to protect my PC, I had already paid for a three year subscription. I believe it is Webroot's tactic to try to charge when all you need is something simple like restart the software. I am very disappointed in Webroot since I have been happy with them for a while. I chose to uninstall the software and I purchased another protection software even thought I had 200 days left on my subscription.

Great unobtrusive program taking care of business Over the years I have had probably 7 or 8 virus programs; some free but most had yearly subscriptions. I have had issues with everyone of them usually with disruptive updates or rebooting requirements which screwed up other things. This is the first program I can honestly say I have had zero issues with. It was recommended to the by the tech that fixed my pc the last time it went down due to some software corruption caused by a bad update. I hardly even know it's running most of the time. Keep up the good work and stay ahead of all the dangers out there.

Keeping my Computers Safe Been with Webroot for a couple years now, I have often questioned whether its working well or not but I suppose the truth is I've had no problems and they must be protecting my computer. I've bounced back and forth with some of the other antivirus software but this seems to be fine. There's never any malicious threats so I can't report on what happens when there's a virus.

BUY WEBROOT Twice, as it will happen on the internet, my computer got hijacked by a virus that tells me to call a number to Microsoft (yea, right) to fix it. Within seconds, I turned off and rebooted the laptop, went to Webroot and performed an immediate scan. Bing, bang, bong... I was fine. ....... Also, when I changed computers after one got too old, Webroot help made the transition easy and seamless.

I was having an issue I was having an issue, logging on and extending to another laptop, would send me a link to change my password, then stated it didn't recognize my username. Thank goodness I had saved my original receipt from purchasing 3 pk. and forwarded to sales. I did not think I would get assistance as fast as I did (this day and time) Webroot proved me wrong!! Thank you for the fast assistance!