Webroot

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3.85
Based on 20 Reviews

5

70.00%

4

0.00%

3

0.00%

2

5.00%

1

25.00%
About Webroot

Antivirus and antispyware security software for your home or business. Remove spyware, viruses, and malware with internet security software for home and business services from Webroot.

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Janice
GB

I have been using webroot for five plus… I have been using webroot for five plus years. When I had an issue I called support. The support tech said that in order for the issue to be fixed I had to pay $165.00. I only wanted them to restart the software to protect my PC, I had already paid for a three year subscription. I believe it is Webroot's tactic to try to charge when all you need is something simple like restart the software. I am very disappointed in Webroot since I have been happy with them for a while. I chose to uninstall the software and I purchased another protection software even thought I had 200 days left on my subscription.

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Cele
GB

Been Webroot customer since Window's Vista. Webroot came with the computer I bought over 20 yesterday ago. Windows came with a program I needed to renew but I couldn't get their attention so I go to renew Webroot and got a human being on the first try and was told their security programs offered what I was trying to renew with Windows. I always renew for multiple years. The websites I go to shows it is accepted as safe with the Webroot logo in the upper right corner. I have had a few more desktops since and just change over to the new one. My household has several computers and webroot takes care of all of them.

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Niete Kluver
GB

No internet access and still no access on the website I have not had any issues on my desktop, however, when I try to log in the website, it kept saying to enter my key word, I did and website would not let me log in. Even today, I'm not able to log in through the website, but ever since I renewed my subscription, My desktop icon works fine. I would say since a year and currently I am not able to log into the website. I don't know why. it lets me renew my subscription. I have tried several troubleshoots and have change password and still no luck; I have even email webroot and no replies or communication. It works perfect on my desktop. No internet access and no communication from webroot to correct this issue.

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Stan James
GB

Have been very satisfied with Webroot. Have been very satisfied since converting to Webroot a few years ago. Only called once, when a ransomware demand popped up. Tech support answered the phone promptly and took steps to verify that Webroot software had caught and deflected that attack.

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Bonnie
GB

I was having an issue I was having an issue, logging on and extending to another laptop, would send me a link to change my password, then stated it didn't recognize my username. Thank goodness I had saved my original receipt from purchasing 3 pk. and forwarded to sales. I did not think I would get assistance as fast as I did (this day and time) Webroot proved me wrong!! Thank you for the fast assistance!

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