I trusted Webroot and paid them 1,900+… I trusted Webroot and paid them 1,900+ FOR LIFETIME protection last year. I needed them to eliminate a hacker that has been on my computer 4 days I was unaware. I was calling a bank today and the call was intercepted by a hacker asking me for banking information. I didn't give him much but when it was done I called webroot. They cleaned my Mac up and then tried to RANSOM my computer's programming for $1,199. They said they were erasing the entire computer NOW if I didn't pay up. I did not pay. Computer still working but the threat after I spent 5 months last year hacked- totally erased any trust I ever had in Webroot. Don't let them hold your programs for ransom almost 2k.

It's like a Malware I've used Webroot for quite a few years but only just realised it's worse than many of the Scam cowboys on the internet it's supposed to protect you from. Webroot CAPTURES your PC and it's very difficult to get rid of it. Because Webroot now charges ridiculous prices for renewal, especially for customers outside the USA/Canada, I decided to delete it and install a different software. It's then I find Webroot does EVERYTHING it can to STOP you deleting it.. It's CAPTURED your computer. You need to be a computer expert to be able to find the tricks to get this MALWARE out of your computer. It's worse than any Malware software I've seen before. I warn anyone thinking of installing it to BEWARE !!

Have been very satisfied with Webroot. Have been very satisfied since converting to Webroot a few years ago. Only called once, when a ransomware demand popped up. Tech support answered the phone promptly and took steps to verify that Webroot software had caught and deflected that attack.

BUY WEBROOT Twice, as it will happen on the internet, my computer got hijacked by a virus that tells me to call a number to Microsoft (yea, right) to fix it. Within seconds, I turned off and rebooted the laptop, went to Webroot and performed an immediate scan. Bing, bang, bong... I was fine. ....... Also, when I changed computers after one got too old, Webroot help made the transition easy and seamless.

Been Webroot customer since Window's Vista. Webroot came with the computer I bought over 20 yesterday ago. Windows came with a program I needed to renew but I couldn't get their attention so I go to renew Webroot and got a human being on the first try and was told their security programs offered what I was trying to renew with Windows. I always renew for multiple years. The websites I go to shows it is accepted as safe with the Webroot logo in the upper right corner. I have had a few more desktops since and just change over to the new one. My household has several computers and webroot takes care of all of them.