I trusted Webroot and paid them 1,900+… I trusted Webroot and paid them 1,900+ FOR LIFETIME protection last year. I needed them to eliminate a hacker that has been on my computer 4 days I was unaware. I was calling a bank today and the call was intercepted by a hacker asking me for banking information. I didn't give him much but when it was done I called webroot. They cleaned my Mac up and then tried to RANSOM my computer's programming for $1,199. They said they were erasing the entire computer NOW if I didn't pay up. I did not pay. Computer still working but the threat after I spent 5 months last year hacked- totally erased any trust I ever had in Webroot. Don't let them hold your programs for ransom almost 2k.

Scam company that charges your card Scam company that charges your card for some auto-renewal. I have tried contacting them about my father’s account and you cannot reach them by phone unless you have your account number, you are directed to e-mail them instead. I e-mailed them and to my shock, there has been no reply (sarcasm). My father has dementia and definitely didn’t authorize this charge. I’ll have to dispute directly through the bank.

I just renewed I just renewed. Shortly thereafter, an online technician went into my computer and made sure Webroot was meshing properly with my operating system, that my drivers were up to date, and that overall operations were running smoothly. Since he was very patient and thourough, explaining what he was seeing and doing as he went along, I ended up knowing my machine better and more confident in it. I am retired, on Soc Sec only, and 81. I am very grateful for my session with Michael.

I was having an issue I was having an issue, logging on and extending to another laptop, would send me a link to change my password, then stated it didn't recognize my username. Thank goodness I had saved my original receipt from purchasing 3 pk. and forwarded to sales. I did not think I would get assistance as fast as I did (this day and time) Webroot proved me wrong!! Thank you for the fast assistance!

BUY WEBROOT Twice, as it will happen on the internet, my computer got hijacked by a virus that tells me to call a number to Microsoft (yea, right) to fix it. Within seconds, I turned off and rebooted the laptop, went to Webroot and performed an immediate scan. Bing, bang, bong... I was fine. ....... Also, when I changed computers after one got too old, Webroot help made the transition easy and seamless.