they suck Have one account auto renewal lets say 50 if use special 25 now didn't do auto they wont let me in . Called 3 times emailed not sure how many not one return call they suck. Also cancelled auto renewal and still charged did 1 month in advance Beware of this company

Been Webroot customer since Window's Vista. Webroot came with the computer I bought over 20 yesterday ago. Windows came with a program I needed to renew but I couldn't get their attention so I go to renew Webroot and got a human being on the first try and was told their security programs offered what I was trying to renew with Windows. I always renew for multiple years. The websites I go to shows it is accepted as safe with the Webroot logo in the upper right corner. I have had a few more desktops since and just change over to the new one. My household has several computers and webroot takes care of all of them.

It's like a Malware I've used Webroot for quite a few years but only just realised it's worse than many of the Scam cowboys on the internet it's supposed to protect you from. Webroot CAPTURES your PC and it's very difficult to get rid of it. Because Webroot now charges ridiculous prices for renewal, especially for customers outside the USA/Canada, I decided to delete it and install a different software. It's then I find Webroot does EVERYTHING it can to STOP you deleting it.. It's CAPTURED your computer. You need to be a computer expert to be able to find the tricks to get this MALWARE out of your computer. It's worse than any Malware software I've seen before. I warn anyone thinking of installing it to BEWARE !!

I have been using webroot for five plus… I have been using webroot for five plus years. When I had an issue I called support. The support tech said that in order for the issue to be fixed I had to pay $165.00. I only wanted them to restart the software to protect my PC, I had already paid for a three year subscription. I believe it is Webroot's tactic to try to charge when all you need is something simple like restart the software. I am very disappointed in Webroot since I have been happy with them for a while. I chose to uninstall the software and I purchased another protection software even thought I had 200 days left on my subscription.

I just renewed I just renewed. Shortly thereafter, an online technician went into my computer and made sure Webroot was meshing properly with my operating system, that my drivers were up to date, and that overall operations were running smoothly. Since he was very patient and thourough, explaining what he was seeing and doing as he went along, I ended up knowing my machine better and more confident in it. I am retired, on Soc Sec only, and 81. I am very grateful for my session with Michael.