Have been very satisfied with Webroot. Have been very satisfied since converting to Webroot a few years ago. Only called once, when a ransomware demand popped up. Tech support answered the phone promptly and took steps to verify that Webroot software had caught and deflected that attack.

No internet access and still no access on the website I have not had any issues on my desktop, however, when I try to log in the website, it kept saying to enter my key word, I did and website would not let me log in. Even today, I'm not able to log in through the website, but ever since I renewed my subscription, My desktop icon works fine. I would say since a year and currently I am not able to log into the website. I don't know why. it lets me renew my subscription. I have tried several troubleshoots and have change password and still no luck; I have even email webroot and no replies or communication. It works perfect on my desktop. No internet access and no communication from webroot to correct this issue.

Great unobtrusive program taking care of business Over the years I have had probably 7 or 8 virus programs; some free but most had yearly subscriptions. I have had issues with everyone of them usually with disruptive updates or rebooting requirements which screwed up other things. This is the first program I can honestly say I have had zero issues with. It was recommended to the by the tech that fixed my pc the last time it went down due to some software corruption caused by a bad update. I hardly even know it's running most of the time. Keep up the good work and stay ahead of all the dangers out there.

I was having an issue I was having an issue, logging on and extending to another laptop, would send me a link to change my password, then stated it didn't recognize my username. Thank goodness I had saved my original receipt from purchasing 3 pk. and forwarded to sales. I did not think I would get assistance as fast as I did (this day and time) Webroot proved me wrong!! Thank you for the fast assistance!

Keeping my Computers Safe Been with Webroot for a couple years now, I have often questioned whether its working well or not but I suppose the truth is I've had no problems and they must be protecting my computer. I've bounced back and forth with some of the other antivirus software but this seems to be fine. There's never any malicious threats so I can't report on what happens when there's a virus.