I was having an issue I was having an issue, logging on and extending to another laptop, would send me a link to change my password, then stated it didn't recognize my username. Thank goodness I had saved my original receipt from purchasing 3 pk. and forwarded to sales. I did not think I would get assistance as fast as I did (this day and time) Webroot proved me wrong!! Thank you for the fast assistance!

It's like a Malware I've used Webroot for quite a few years but only just realised it's worse than many of the Scam cowboys on the internet it's supposed to protect you from. Webroot CAPTURES your PC and it's very difficult to get rid of it. Because Webroot now charges ridiculous prices for renewal, especially for customers outside the USA/Canada, I decided to delete it and install a different software. It's then I find Webroot does EVERYTHING it can to STOP you deleting it.. It's CAPTURED your computer. You need to be a computer expert to be able to find the tricks to get this MALWARE out of your computer. It's worse than any Malware software I've seen before. I warn anyone thinking of installing it to BEWARE !!

I just renewed I just renewed. Shortly thereafter, an online technician went into my computer and made sure Webroot was meshing properly with my operating system, that my drivers were up to date, and that overall operations were running smoothly. Since he was very patient and thourough, explaining what he was seeing and doing as he went along, I ended up knowing my machine better and more confident in it. I am retired, on Soc Sec only, and 81. I am very grateful for my session with Michael.

Might as well buy a brick Might as well buy a brick, tie it to your computer, and drop it in a large body of water, because that is essentially the same effect that this software has. A laptop with a 3ghz processor, 32 Gb of ram cant open a web page or even system settings in under 2 minutes because webroot cripples it. push control alt del and you wait three mins to open task manager. Cutting off web access is about the only way to get even a resemblance of control over the machine. In the end i gave up and used my personal PC, and told my boss that if he didn't replace Webroot with software that worked then Id work somewhere else, its that bad (im not even kidding ive registered on several job sites because im sick of this software making an 30min of work take a full 8 hour working day)

Scam company that charges your card Scam company that charges your card for some auto-renewal. I have tried contacting them about my father’s account and you cannot reach them by phone unless you have your account number, you are directed to e-mail them instead. I e-mailed them and to my shock, there has been no reply (sarcasm). My father has dementia and definitely didn’t authorize this charge. I’ll have to dispute directly through the bank.