Have been very satisfied with Webroot. Have been very satisfied since converting to Webroot a few years ago. Only called once, when a ransomware demand popped up. Tech support answered the phone promptly and took steps to verify that Webroot software had caught and deflected that attack.

they suck Have one account auto renewal lets say 50 if use special 25 now didn't do auto they wont let me in . Called 3 times emailed not sure how many not one return call they suck. Also cancelled auto renewal and still charged did 1 month in advance Beware of this company

The best antivirus I've ever used The best antivirus I've ever used. It's super simple too which makes it a great combination for people who don't know much about cyber security. This combo led me to use it at my company's call center on 30+ computers, my personal computers, and my parents' computers. Easy and effective at keeping everyone and everything safe!

Scam company that charges your card Scam company that charges your card for some auto-renewal. I have tried contacting them about my father’s account and you cannot reach them by phone unless you have your account number, you are directed to e-mail them instead. I e-mailed them and to my shock, there has been no reply (sarcasm). My father has dementia and definitely didn’t authorize this charge. I’ll have to dispute directly through the bank.

I have been using webroot for five plus… I have been using webroot for five plus years. When I had an issue I called support. The support tech said that in order for the issue to be fixed I had to pay $165.00. I only wanted them to restart the software to protect my PC, I had already paid for a three year subscription. I believe it is Webroot's tactic to try to charge when all you need is something simple like restart the software. I am very disappointed in Webroot since I have been happy with them for a while. I chose to uninstall the software and I purchased another protection software even thought I had 200 days left on my subscription.