BUY WEBROOT Twice, as it will happen on the internet, my computer got hijacked by a virus that tells me to call a number to Microsoft (yea, right) to fix it. Within seconds, I turned off and rebooted the laptop, went to Webroot and performed an immediate scan. Bing, bang, bong... I was fine. ....... Also, when I changed computers after one got too old, Webroot help made the transition easy and seamless.

I have been using webroot for five plus… I have been using webroot for five plus years. When I had an issue I called support. The support tech said that in order for the issue to be fixed I had to pay $165.00. I only wanted them to restart the software to protect my PC, I had already paid for a three year subscription. I believe it is Webroot's tactic to try to charge when all you need is something simple like restart the software. I am very disappointed in Webroot since I have been happy with them for a while. I chose to uninstall the software and I purchased another protection software even thought I had 200 days left on my subscription.

Peace of mind I love my Webroot virus protection. It runs behind the scenes, never slows me down, and gives outstanding protection from the nasty stuff your devices might encounter. I have complete confidence and trust in this product.

Scam company that charges your card Scam company that charges your card for some auto-renewal. I have tried contacting them about my father’s account and you cannot reach them by phone unless you have your account number, you are directed to e-mail them instead. I e-mailed them and to my shock, there has been no reply (sarcasm). My father has dementia and definitely didn’t authorize this charge. I’ll have to dispute directly through the bank.

No internet access and still no access on the website I have not had any issues on my desktop, however, when I try to log in the website, it kept saying to enter my key word, I did and website would not let me log in. Even today, I'm not able to log in through the website, but ever since I renewed my subscription, My desktop icon works fine. I would say since a year and currently I am not able to log into the website. I don't know why. it lets me renew my subscription. I have tried several troubleshoots and have change password and still no luck; I have even email webroot and no replies or communication. It works perfect on my desktop. No internet access and no communication from webroot to correct this issue.