Scam company that charges your card Scam company that charges your card for some auto-renewal. I have tried contacting them about my father’s account and you cannot reach them by phone unless you have your account number, you are directed to e-mail them instead. I e-mailed them and to my shock, there has been no reply (sarcasm). My father has dementia and definitely didn’t authorize this charge. I’ll have to dispute directly through the bank.

Have been very satisfied with Webroot. Have been very satisfied since converting to Webroot a few years ago. Only called once, when a ransomware demand popped up. Tech support answered the phone promptly and took steps to verify that Webroot software had caught and deflected that attack.

they suck Have one account auto renewal lets say 50 if use special 25 now didn't do auto they wont let me in . Called 3 times emailed not sure how many not one return call they suck. Also cancelled auto renewal and still charged did 1 month in advance Beware of this company

Great unobtrusive program taking care of business Over the years I have had probably 7 or 8 virus programs; some free but most had yearly subscriptions. I have had issues with everyone of them usually with disruptive updates or rebooting requirements which screwed up other things. This is the first program I can honestly say I have had zero issues with. It was recommended to the by the tech that fixed my pc the last time it went down due to some software corruption caused by a bad update. I hardly even know it's running most of the time. Keep up the good work and stay ahead of all the dangers out there.

I trusted Webroot and paid them 1,900+… I trusted Webroot and paid them 1,900+ FOR LIFETIME protection last year. I needed them to eliminate a hacker that has been on my computer 4 days I was unaware. I was calling a bank today and the call was intercepted by a hacker asking me for banking information. I didn't give him much but when it was done I called webroot. They cleaned my Mac up and then tried to RANSOM my computer's programming for $1,199. They said they were erasing the entire computer NOW if I didn't pay up. I did not pay. Computer still working but the threat after I spent 5 months last year hacked- totally erased any trust I ever had in Webroot. Don't let them hold your programs for ransom almost 2k.