The best antivirus I've ever used The best antivirus I've ever used. It's super simple too which makes it a great combination for people who don't know much about cyber security. This combo led me to use it at my company's call center on 30+ computers, my personal computers, and my parents' computers. Easy and effective at keeping everyone and everything safe!

Keeping my Computers Safe Been with Webroot for a couple years now, I have often questioned whether its working well or not but I suppose the truth is I've had no problems and they must be protecting my computer. I've bounced back and forth with some of the other antivirus software but this seems to be fine. There's never any malicious threats so I can't report on what happens when there's a virus.

Scam company that charges your card Scam company that charges your card for some auto-renewal. I have tried contacting them about my father’s account and you cannot reach them by phone unless you have your account number, you are directed to e-mail them instead. I e-mailed them and to my shock, there has been no reply (sarcasm). My father has dementia and definitely didn’t authorize this charge. I’ll have to dispute directly through the bank.

No internet access and still no access on the website I have not had any issues on my desktop, however, when I try to log in the website, it kept saying to enter my key word, I did and website would not let me log in. Even today, I'm not able to log in through the website, but ever since I renewed my subscription, My desktop icon works fine. I would say since a year and currently I am not able to log into the website. I don't know why. it lets me renew my subscription. I have tried several troubleshoots and have change password and still no luck; I have even email webroot and no replies or communication. It works perfect on my desktop. No internet access and no communication from webroot to correct this issue.

I have been using webroot for five plus… I have been using webroot for five plus years. When I had an issue I called support. The support tech said that in order for the issue to be fixed I had to pay $165.00. I only wanted them to restart the software to protect my PC, I had already paid for a three year subscription. I believe it is Webroot's tactic to try to charge when all you need is something simple like restart the software. I am very disappointed in Webroot since I have been happy with them for a while. I chose to uninstall the software and I purchased another protection software even thought I had 200 days left on my subscription.